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Holiday Inn London-Gatwick Airport

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Holiday Inn London-Gatwick Airport
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1,849 Reviews from our TripAdvisor Community

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Showing 1,792: English reviews
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Alicante, Spain
Reviewed yesterday NEW

Another nice stay in a very nice hotel, WePaid the hotel hoppa service which is good and reliable, Hotel service quick and friendly and a very good breakfast, does the job every time we stay here. Thanks.

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Helpful?
Thank donaldbovill
Crewe, UK
Reviewed 1 week ago

We need a hotel for an early morning flight and somewhere to park, and the holiday Inn gatwick gave us both of these. The rooms were big and clean. The staff were friendly and helpful. We were offered an option for a buffet breakfast for £8, and as there didn't appear to be much of an option at the airport...

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Helpful?
2Thank Greaty44
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read that you found the hotel to be a good option for your overnight stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Bracknell UK
Reviewed 1 week ago

Stayed for one night before an early morning flight. The hotel is clean and tidy. Room comfortable. The furniture looks a little dated, like something out of an Ikea catalogue. The bathroom was a little tired with a few minor chips in the floor tiles but everything functioned perfectly. Check in staff were very friendly and efficient. The Gatwick Shuttle...

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Helpful?
1Thank MikeBracknell
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read you found the hotel to be good and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

York UK
Reviewed 1 week ago

We stayed in a standard double room on the 4th floor which looked a bit dated but was very clean.We were flying with BA the following lunchtime, check in was an easy 10 minute walk. The computer printer was broken but the receptionist asked me to email our boarding card information to him at reception and he printed them out...

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Helpful?
1Thank Peetyweety
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read you enjoyed your overnight stay and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jacie

Sheffield, United Kingdom
Reviewed 1 week ago

Arrived for a one night stay before leaving early for a flight out the next day. I chose the car parking option which turned out very good. On arrival the receptionist was very good and helpful and I was acknowledged as a Platinum Elite member and that I would get the room upgrade. However the room was not an upgrade...

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Helpful?
Thank RNC007
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was sorry to read the problems you encountered from your overnight stay to discuss this further please contact me direct on admin@higatwickairport.com Regards Jackie

Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

Staff were friendly, wellcome and very helpful,Room were clean and tidy , only thing that let it down was the beint smell of egg in the corridor . Left bags at reception before we left for here and staff were more than happy to take them while we explored London.

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Helpful?
Thank krais5001
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read you found the hotel to be good and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Newmarket, United Kingdom
Reviewed 2 weeks ago

Nice rooms, well renovated....could tell it was renovated because in the bathroom, the ceiling paint was cracked and peeling back along the edges and could see the old green paint underneath. That'd be my only complaint though. The park & fly service they offer is really convenient; but be warned...if you Don't do the park & fly option with them,...

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Helpful?
1Thank Joe G
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read that you found the hotel value for money and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

London, United Kingdom
Reviewed 2 weeks ago

Departing from Gatwick Airport is always a chore; its a long drive from home and with an early check-in, we now say overnight at a Gatwick hotel. The Hotels situated at the airport have stay and park deals but what do you do with your overnight bag on the day of departure as they remove your car during the night...

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Helpful?
1Thank jeremyrother
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read you enjoyed your overnight stay with parking and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 2 weeks ago via mobile

Have used this hotel a few times now. The staff are very polite, attentive and well informed. Nice to get to the airport the night before departure, have a leisurely evening and in the morning put the stuff you travelled in and anything you don't want to take in the car boot. On return to the hotel the car was...

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Helpful?
2Thank Gary S
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was glad to read you found the staff polite and attentive and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 2 weeks ago

The courteous staff and high service standards you would expect from a holiday Inn but with extras make it a very convenient airport hotel. A good layout for bar, restaurant and lounge area makes it easy to refresh before any flight. 24/7 room service and shuttle bus add to the convenience for long international flights. Mine was a 4.30am start...

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Helpful?
1Thank Jezrax
operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Guest Thank you for your review I was happy to read you found the hotel convenient and well run and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 

Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Region: United Kingdom > England > Surrey > Horley
Price Range: $102 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Gatwick Airport staff and other travellers.
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East Midlands
2 months ago
Wales
over a year ago
East Midlands
2 months ago

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Questions? Get answers from Holiday Inn London-Gatwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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