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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,403 Reviews from our TripAdvisor Community

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Showing 2,337: English reviews
Great Yarmouth, United Kingdom
Reviewed 5 January 2016

The best thing about this hotel is the ease in which you can T5 at Heathrow, via the POD system which has a stop close by. The staff were fine and pleasant room just felt old and tired and in need of a spruce up

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Helpful?
Thank Neil M
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take...

London, United Kingdom
Reviewed 5 January 2016 via mobile

Stayed here for just one night and thank goodness it wasn't any longer. My room was one of the most basic rooms I have ever been in. Carpet was dirty, tv basic, bed uncomfortable and was a bit of a walk to main reception. Room was tiny and could've done with a clean but not sure if all rooms are...

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Helpful?
Thank london_0918
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. The POD is owned by the Airport and operated by a private company. It has been developed by a company called Ultra Global Prt (Personal Rapid Transport.) It is included in your parking package as your transfer to Terminal 5 if you are parking and paying to stay in the T5 business car park. The...

London, England, United Kingdom
Reviewed 5 January 2016 via mobile

The most convenient thing about this hotel is the easy peasy access via the Heathrow pod. The pod is a super little transport link directly to the hotel from Heathrow Terminal 5, so you're in your hotel or terminal within five minutes. It was the easiest airport transfer I ever had. The room was very good value, basic but everything...

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Helpful?
Thank Zoya P
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take...

Aylesbury, United Kingdom
Reviewed 4 January 2016

I got the wrong post code off the booking website so it took a while to find. The car park could do with some more sign posts also as it is quite large and not so clear. The wait to check in was a bit long, especially as there were quite a few staff but only one doing the work....

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Helpful?
Thank l0vet0travell0ts
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well as a stopover for you and I am pleased you found the room well appointed and a good size. We have recently upgraded our free wifi so it’s now superfast and accessible with just one click anywhere in the hotel.

Sheffield, United Kingdom
Reviewed 4 January 2016

We booked this hotel for one night b & b, 3 course dinner and 4 days parking for £117, so a great price and in fact once you find the hotel (it is somewhat hidden) it is really convenient for terminal 5 via The Pods. There is not a lift in the hotel, so they made arrangements for my disabled...

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Helpful?
Thank Millns
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic comments. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best...

London, United Kingdom
Reviewed 4 January 2016 via mobile

I chose this hotel due to the great location and due to the fact that we got the room for a good price compared to the other hotels nearby. The hotel itself is nothing amazing but our room was clean and we were only staying for a few hours to get some sleep before an early flight. Would recommend to...

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Helpful?
Thank amywebs185
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take...

Birmingham, United Kingdom
Reviewed 4 January 2016 via mobile

Stayed here overnight before catching a flight to Vietnam. Positives: Staff, bar food & drinks, views from bar & room, room soundproofing, breakfast pouch (we had an early flight & could not make breakfast hours), free tea & biscuits in the room, PCs in lobby, vending machine for things you might have forgotten at home, pizza available , air con...

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Helpful?
Thank Christy9409
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am pleased you had the opportunity to enjoy the view of the airport and planes landing. We are working towards fitting a lift into the hotel and part of this project is a bridge to connect all parts of the building. As well as planning a number of renovations in 2016 to continue the...

Reviewed 4 January 2016 via mobile

This hotel offers everything you need! Yes it needs a little refurb but it's clean and tidy! If you are going from Heathrow Terminal 5 the pod is a fast and easy way to get your travels well on their way. It literally runs every 30 seconds and runs through most of the night!

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Helpful?
Thank Kiran O
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take...

Horsham, United Kingdom
Reviewed 3 January 2016

Like the majority of people that stay at this Thistle, I was there because I had an early flight the next morning. The room was quite small, but adequate for it's purpose. I dined in the restaurant in the evening, and would have had a great view of the planes taking off, but the torrential rain meant I couldn't see...

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Helpful?
Thank Marcus L
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well as a stopover for you and I am pleased you found the breakfast offering to a good standard. The POD is a great addition to the hotels facilities. I hope the rain holds off next time and you have the opportunity to watch the planes landing on the...

New Providence Island
Reviewed 3 January 2016

We booked here as it was cheap and close to T5. We arrived at T5 and got the free local bus to the hotel. Even on New Years Day this was every 30 minutes. Checking in was pleasant with friendly staff. The room was a little on the small side but clean. The bathroom was very small and in need...

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Helpful?
Thank Brunei110
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic comments. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the bar, the view of the runway and your great description of the POD services available to our guests. Next time you are...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $88 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London, UK
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Questions & Answers

Here's what travellers have asked, with answers from Thistle London Heathrow Hotel staff and other travellers.
36 questions
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Questions? Get answers from Thistle London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift so better to have a ground floor room if you have luggage”
andmar, 24 Apr 2017 | Read review
“Ask for ground floor room”
Mekeon54, 24 Apr 2017 | Read review
“Take ear plugs you will hear the aircraft where ever you sleep. This was the only slight negative to my stay”
johnsV5750ZJ, 24 Apr 2017 | Read review
“choose a room where no noisy maids are!!!!”
celticmaiden18, 24 Apr 2017 | Read review
“You can upgrade to a larger bed but the double is adequate for an overnight stay”
macmill, 19 Apr 2017 | Read review
5 of 5