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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,311 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle London Heathrow Hotel
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Showing 2,248: English reviews
Coventry, United Kingdom
Reviewed 1 week ago via mobile

We were going for a 5 day break and we're flying from Terminal 5 Heathrow airport, as we needed somewhere to park the car when we came across this hotel, what a stroke of luck. It cost us £89.99 for bed and breakfast and leaving the car for 5 days. The hotel was clean and staff were very friendly, the...

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Helpful?
Thank Brian C
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Next time you are considering staying the area, please look at the thistle website...

Reviewed 1 week ago

Stayed here for one night before my flight from Terminal Five. This is definitely one of the best hotels I have stayed in the Heathrow area. The staff at the reception desk were extremely friendly. Our room was perfectly good, TV was a bit old but the WiFi was fast so it did not matter. What made the hotel excellent...

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Helpful?
Thank William C
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take...

Exeter, United Kingdom
Reviewed 2 weeks ago via mobile

Currently here for one night before flying tomorrow. POD was so quick and easy. Check in smooth, room clean and perfectly adequate. Lounge bar very comfortable. Runway bar also lovely, we had Prawn Cocktails and burgers, all absolutely gorgeous. Currently watching the planes come in to land. Cannot complain, it is an airport hotel but we have been pleasantly surprised....

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Helpful?
Thank MelandPete25
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you enjoyed your stay, dining and watching the planes from the Runway View Restaurant and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. Next time you are considering staying the area, please look at the thistle website direct and...

Hessle, UK
Reviewed 2 weeks ago via mobile

We stayed for 1 night prior to our flight and the main reason for choosing this hotel was so we could travel on the pod to the terminal building, a great experience that I would recommend. The hotel is ok and we found the room to be adequate and surprisingly quiet being so close to the runway. The restaurant overlooks...

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Helpful?
Thank Jeff G
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. Next time you are considering staying the area, please look at the thistle website direct and...

Reviewed 2 weeks ago via mobile

If you can find the entrance it is a cold and tired hotel with old facilities, It was clean and ok for 1 night but you can tell it was built for people 30 years ago and has not changed for the modern day person. The pictures on booking.com the rooms looked lovely which was prob 5 renovated rooms. We...

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Helpful?
Thank Matthew J
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you found the location of the hotel convenient for easy transport to the airport. We apologise that you were unhappy with the room we are working hard to improve the standard of the rooms. We have recently replaced the beds in the rooms and we are currently in progress with carpet...

Manchester, United Kingdom
Reviewed 2 weeks ago

We stayed here for one night only as we were due to collect someone from the airport. The location is ideal for reaching all parts of Heathrow Airport, particularly Terminal 5, however, parking on site can be a problem as the hotel seem to allow long-stay parking for people using that terminal. On the day we visited, the car park...

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Helpful?
Thank David P
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are sorry that the car park was fully booked and upon your arrival. We do...

Andover, United Kingdom
Reviewed 2 weeks ago via mobile

In desperate need of an overhaul, the rooms are dated and in need of a revamp. You get quite a bit of noise from the corridors when people are walking passed your room, the doors are not particularly well sound proofed. The reception staff were good and always friendly. Breakfast buffet was OK, a bit overpriced in our opinion. Although...

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Helpful?
Thank ReviewChamp
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review and we are glad you found the location of the hotel and parking facilities convenient for easy transport to the airport. We are also sorry that you found the room noisy from other guests in the corridor we have double glazing to protect from the outside noise and will work on reducing internal disturbances. We...

Ramsgate, United Kingdom
Reviewed 2 weeks ago

stayed here night before a flight from heathrow, done park and fly which was straightforward, had a three course meal which was excellent, can't fault our stay never got to have breakfast as our flight was early morning.

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Helpful?
Thank gill m
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well as a stopover for you and I am pleased you found the restaurant meal excellent. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee and free breakfast. Kind Regards,

Cambridge, United Kingdom
Reviewed 3 weeks ago

Stayed one night in this dismal property prior to flight. We booked a deluxe room - nothing deluxe about it! It did have a tea tray with a couple of bars of chocolate, maybe that was it! Featureless dormitory hotel and fairly expensive too The rooms were cold ( it being January) but no heating was on prior to arrival....

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Helpful?
Thank Denise K
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay. Kind Regards,

Skegness, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel is well placed for all Heathrow terminals with excellent parking at reasonable prices Breakfast is good quick and well organised but the quality of the evening meal and service is not as good as previous visits There appeared to be no supervision and no one concerned about our issues- cold food over microwaved chicken pie tough pizza it...

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Helpful?
Thank rmargaret2013
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant I will be sure to investigate these issues. Next time you are considering staying the area, please look at the thistle website direct...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $88 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London, UK
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Questions & Answers

Here's what travellers have asked, with answers from Thistle London Heathrow Hotel staff and other travellers.
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Questions? Get answers from Thistle London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect there are no good rooms!”
 of 5 bubbles denisek171, 1 Feb 2017 | Read review
“Make sure you have air conditioning, as it's so hot in the room, even in January”
 of 5 bubbles Keggon, 30 Jan 2017 | Read review
“From what I'd previously read, maybe you should book one of the better rooms.”
 of 5 bubbles 205barryr, 30 Jan 2017 | Read review
“If you like watching planes then take a runway view room”
  • The bathroom was a bit outdated
  • Room was small and pokey
 of 5 bubbles kevinjames, 28 Jan 2017 | Read review
“Ask for one near reception”
 of 5 bubbles Nickwaddick, 27 Jan 2017 | Read review
5 of 5