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Novotel London Heathrow

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Novotel London Heathrow
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2,260 Reviews from our TripAdvisor Community

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Showing 2,041: English reviews
tyne and wear
Reviewed 24 April 2014

Stayed here with my Wife and 2 children over the Easter weekend for 3 nights whilst visiting London and Legoland. Given it was the Easter weekend and so close to Heathrow airport the hotel was busy but didn't feel too crowded, and the staff seemed to cope well with check in and check out only taking a few minutes. Very...

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Thank daz_79
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear daz_79, Thank you so much for the nice comments and the extensive review of your stay with us. It is a pleasure to hear that you and your family had a great experience with us and that your children have enjoyed the kids corner as well as the swimming pool. We hope to see you again soon when you...

Stafford, United Kingdom
Reviewed 23 April 2014

We have stayed at this hotel on a number of occasions when flying from Heathrow. We have always found it to be excellent for our needs. Check in has always been straight forward and staff always helpful. Rooms have always been clean and have most things you need for an overnight. Our package this time included breakfast which consisted of...

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Thank kayak22
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear kayak22, Many thanks for your great review. We are truly happy to read you lovely comments regarding our team and our Hotel. It is a pleasure that as a regular customer you find the quality to be consistant and excellent for your needs. We are looking forward to your next stay with us! Kind Regards,

sunderland
Reviewed 23 April 2014

We stayed as part of the legoland deal and we were very impressed. 10 min drive into legoland which was ideal. The hotel also has a shuttle bus which took you straight to the tube into London which was about 4 pound return and free for kids. The rooms were clean and modern and all the mod cons. Lovely soft...

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2Thank angelSunderland
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear angelSunderland, Thank you so much for this wonderful review. We are so glad that your family had a great time in our hotel and that you were impressed with our facilities and service. We hope to see you again very soon. Warm Regards,

Newcastle
Reviewed 22 April 2014

This was the ideal spot for a night out in Beaconsfield and an early start for a T5 flight. The hotel was £60 for the night room only plus £10 a night to park the car. If i didnt have a later arrival back at Heathrow I would have taken advantage of the airport car park rather than the airport...

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Thank richyhall99
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Many thanks for your review of your stay. I am pleased to hear that you found your room to be comfortable and the staff to be welcoming. We are looking forward to your next visit. Kind Regards,

Kingston-upon-Hull, United Kingdom
Reviewed 21 April 2014

Stayed here for 3 nights to attend a training course in the area. Given the location near to Heathrow and the cost I was expecting a fairly standard quality hotel. The hotel itself was very clean and modern, with secure on site parking for customers. The bar and restaurant areas where very clean and modern. Didn't have a meal in...

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Thank Spinelessdave
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Spinelessdave, Thank you kindly for your review following your stay in our hotel. We are glad that we were able to surprise you and even exceed your expectations and we are looking forward to your next visit later on this year. Kind Regards,

Stavanger, Norway
Reviewed 21 April 2014

Review collected in partnership with Accorhotels.com
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Thank BentRune
Julian M, Manager at Novotel London Heathrow, responded to this review

Spalding, United Kingdom
Reviewed 21 April 2014

Review collected in partnership with Accorhotels.com
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Thank Stephan M
Julian M, Manager at Novotel London Heathrow, responded to this review

Leeds, United Kingdom
Reviewed 20 April 2014

Review collected in partnership with Accorhotels.com
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Thank 465NAD
Julian M, Manager at Novotel London Heathrow, responded to this review

Bengaluru, India
Reviewed 20 April 2014

Most of the people staying here are for the long layover. I feel the hotel management takes undue advantage of this. Prices are exorbitant - name the only Restaurant, Coffee Shop or the rooms! Most room are very poorly maintained and the carpet stints as they have not be changed in years. We stayed as family and while in transit...

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Thank Praveen S
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Praveen S, Thank you for reviewing your stay with us. I was disappointed to hear that your experience did not meet your expectation, please allow me to express my sincerest apologies. I would like to confirm that the hotel has an ongoing soft refurbishment program for the bedrooms and that we have already completed two floors in 2013. We...

Cardiff, United Kingdom
Reviewed 19 April 2014

Stayed here for one night and left the car at the car park for a week. Overall a good hotel for this type of stay, check-in/out was quick and friendly and the rooms clean, comfortable if with a slight budget feel. I ate at the hotel restaurant and, whilst the food took an incredible amount of time to be served,...

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Thank rhyd78
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear rhyd78, Thank you for taking the time to write a review about your experience following your stay with us. We are glad that you have enjoyed your stay in overall and that you are considering coming back with us. I can assure you that we have taken note of your comments regarding the bar service and we will look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $85 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, ACCOR and Priceline so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, Greater London, UK
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#3 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
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Questions? Get answers from Novotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a Executive Room instead of the Regular or Superior.”
 of 5 bubbles NashP470, 20 Mar 2017 | Read review
“Become an accor club member to get reduced prices and other benefits”
 of 5 bubbles B9009QKgaryc, 1 Mar 2017 | Read review
“interior one”
 of 5 bubbles AUKASISA, 22 Feb 2017 | Read review
“All rooms are very quiet.”
 of 5 bubbles marcelot845, 10 Feb 2017 | Read review
“Ground floor room was allocated to us, this was very quiet.”
 of 5 bubbles Candy2214, 1 Feb 2017 | Read review
5 of 5