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    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of USD 76/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 77*
    USD 63*
    SAVE USD 14
    USD 64*
    USD 64*
    Traveller (336)
    Room & Suite (118)
    Dining (33)
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    Overview
    • Excellent29%
    • Very good42%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “swimming pool” (96 reviews)
    “the sofa bed” (34 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
    Special Offer: CHEAPEST RATES ONLINE!
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    Crowne Plaza Hotel London-Heathrow
    2,896 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,849 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,841 reviews
    #4 of 23 hotels in Hounslow
     
    Radisson Blu Edwardian Heathrow Hotel
    4,826 reviews
    #3 of 13 hotels in Hayes
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,399)
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    There are newer reviews for Novotel London Heathrow
    See the most recent reviews

    871 - 875 of 2,168 reviews

    Reviewed 6 February 2015

    Checked in on 1st Feb with no hassles. Reception staff very good, except when asked if I wanted a paper and said the Telegraph, was told the delivery charge would be £1.50 for a £1 paper ? There were free papers available the following day....More

    1  Thank Jack F
    Response from Julian M, Manager at Novotel London HeathrowResponded 10 February 2015

    Dear Jack F, We thank you so much for your comments and the detailed review of your stay. I have taken note of the different areas you are referring to and I would be grateful if I could discuss these points directly with you. Please...More

    Reviewed 2 February 2015

    I booked ahead, some months and stayed in the Novotel. Receptionist booking me in left me with her colleague as she was going home. She was off hand anyway, and she used a walkie talkie to housekeeping asking for a finished room. She was rude...More

    Thank white k
    Response from Julian M, Manager at Novotel London HeathrowResponded 5 February 2015

    Dear white k, Thank you so much for the detailed review of your stay. I can confirm that we are looking into the different subject you are referring to. At Novotel London Heathrow we have a strong smoking policy in place and I can confirm...More

    Reviewed 2 February 2015

    Booked a room for one night before a flight. The room was clean but the bed was too hard for me. The phone in the room did not work. I went down to reception to order some food and was told I would have to...More

    Thank Jeffroyals
    Response from Julian M, Manager at Novotel London HeathrowResponded 5 February 2015

    Dear Jeffroyals, Many thanks for your comments following your stay with us. We have taken note of the different subjects you are referring to. We hope to see you again soon. Best Regards,

    Reviewed 31 January 2015 via mobile

    Very happy with the facilities the hotel offered, the staff always there to help you specially Lara, she was great with my kids, gave all the attention they needed, she has to be one of the best if not the best employer you have, please...More

    Thank Thiago D
    Response from Julian M, Manager at Novotel London HeathrowResponded 5 February 2015

    Dear Thiago D, Thank you so much for this nice review. We are so glad that the staff made all the difference by being so helpful during your stay. I will ensure to pass on your comments to Lara and Placido as I am sure...More

    Reviewed 28 January 2015 via mobile

    Very nice hotel. 7 minutes from LHR Terminal 5 by taxi (+/- 15GBP), 30 minutes by bus (5 GBP). Wide loby, good sttaf. Nice heated pool. Good bar. Nice rooms. Free Internet in all hotel areas. To conclude, defently Novotel standard.

    Thank רמי ר
    Response from Julian M, Manager at Novotel London HeathrowResponded 30 January 2015

    Dear רמי ר, Thank you so much for your review. We are glad that you have enjoyed your stay. We hope to see you agin soon. Kind Regards,

    Crowne Plaza Hotel London-Heathrow
    2,896 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
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    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,841 reviews
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    Radisson Blu Edwardian Heathrow Hotel
    4,826 reviews
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 73 - USD 145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, ACCOR, Booking.com, Ctrip TA, Orbitz, TripOnline SA, Agoda, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, Greater London, UK
    Add Photo Photos
    Traveller (336)
    Room & Suite (118)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (216)
    Bathroom (40)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
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    Hyatt Place London Heathrow Airport
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    1.93 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Stephen B
    10 June 2017|
    AnswerShow all 4 answers
    Response from Roberto A | Property representative |
    Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
    1
    Vote
    Pete and Kathy T
    27 March 2017|
    Answer
    Response from Robin C | Reviewed this property |
    This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
    0
    Votes
    sianlewis2015
    20 March 2017|
    AnswerShow all 7 answers
    Response from Suzanne C | Reviewed this property |
    We did not park at the hotel so you need to call them about parking costs. There is a Hoppa Bus that takes you to Heathrow and the front desk has a schedule. However, it is faster if you take one of the cars the hotel... More
    0
    Votes
    Room Tips
    "Stay away."
    Read review
    "do not stay at this hotel."
    Read review
    "Double check 4*hotels"
    Read review
    "Our room was quiet but with no view. The whole place seemed to have good sound insulation"
    Read review
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