We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/07/2017 31/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Novotel London Heathrow

    Cherry Lane, West Drayton UB7 9HJ, England
    Hotel website
    Save
    Best prices for your stay
    30/07/2017 31/07/2017
    USD 90*
    USD 87*
    SAVE USD 3
    USD 90*
    USD 89*
    Traveller (335)
    Room & Suite (118)
    Dining (33)
    Crowne Plaza Hotel London-Heathrow
    2,881 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,829 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,825 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    Overview
    • Excellent29%
    • Very good42%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “swimming pool” (96 reviews)
    “the sofa bed” (34 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Novotel London Heathrow
    Special Offer: CHEAPEST RATES ONLINE!
    Hotel deals
    Crowne Plaza Hotel London-Heathrow
    2,881 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,829 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,825 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    30 Jul.31 Jul.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from USD 87.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all West Drayton hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "0febaad9307f418c94ac1bc989c5984f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":195321,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32601569],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":87,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0febaad9307f418c94ac1bc989c5984f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":90,"lowestMetaPrice":87,"additionalPartner":false,"highestMetaPriceDisplay":90,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":90,"lowestMetaPrice":87,"highestMetaPriceDisplay":90,"hotelName":"Novotel London Heathrow","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBmZWJhYWQ5MzA3ZjQxOGM5NGFjMWJjOTg5YzU5ODRmIiwiQUlLIjoiNWY3ODczYzZmNmYwNDVlNmFmMWVkZGJhNWUyN2QxYWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "USD 87", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32601569":"Expedia","32435628":"BookingCom","34361976":"Hotwire","53910929":"TravelocityEWS","79404753":"CheapTicketsEWS","78852328":"OrbitzEWS","109289870":"HotelsCom2IB","64695333":"AccorIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (2,390)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Novotel London Heathrow
    See the most recent reviews

    21 - 25 of 2,161 reviews

    Reviewed 3 weeks ago via mobile

    Always find the staff here are welcoming and professional. The hotel is good by Novotel standards and well located. However, the restaurant setting is rather bistro like and in full view of the central bar. This lets the atmosphere down a little, otherwise all good!More

    Thank John_Lamb_2010
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 2 weeks ago

    Dear John Lamb, Thank you very much for your review of the Novotel London Heathrow Airport. I very much appreciate your comments and I am glad you had a nice stay. I understand your opinion of our restaurant and you may be interested to learn...More

    Reviewed 3 weeks ago

    As this hotel is in the middle of nowhere and it is not very safe to venture out, they have the monopoly on food and drink. All majorly overpriced and portions ridiculously small. The room service lady could hardly understand/speak English and got drinks order...More

    Thank Danilla H
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 2 weeks ago

    Dear Danilla H, Thank you very much for your review of the Novotel London Heathrow Airport. I am sorry to hear of your comments regarding our restaurant and room service. At Novotel we aim to provide value for money as well as great service. You...More

    Reviewed 3 weeks ago via mobile

    Located on a great spot, average size of rooms. Very calm and quiet hotel all day long. Great breakfast. Bar at the lobby pretty decent. Mobile charger device at the bar was very convenient. Free computer use at the lobby was much helpfull and the...More

    Thank Tuan W
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 2 weeks ago

    Dear Tuan W, Thank you very much for your review of the Novotel London Heathrow Airport. It is always great to have positive feedback and I am glad you had a nice stay and enjoyed our services. We hope to welcome you back soon with...More

    Reviewed 3 weeks ago via mobile

    Stayed here before a flight from Heathrow to Thailand and could not fault the hotel at all From the check in the room the facilities the restaurant both for evening meal or breakfast Highly recommended 👍More

    Thank Tim N
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 2 weeks ago

    Dear Tim N, Thank you very much for your review of the Novotel London Heathrow Airport. I am so pleased to hear you had a great stay with us. I will certainly pass on your compliments to the team and it was a pleasure to...More

    Reviewed 3 weeks ago

    I reserved a room 1 month in advance and confirmed they have a shuttle service to the hotel. After arriving at the airport I discovered they DO NOT have a shuttle and that they gave away my room and those of another few dozen people....More

    Thank miwiner
    Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 2 weeks ago

    Dear miwiner, I am sorry to hear of your experience with Novotel London Heathrow Airport. This is certainly not the impression that we wish our guests to have of us. If you would please contact me at h1551-fo@accor.com I would be more than happy to...More

    Crowne Plaza Hotel London-Heathrow
    2,881 reviews
    #3 of 12 hotels in West Drayton
     
    Hyatt Place London Heathrow Airport
    2,829 reviews
    #2 of 12 hotels in West Drayton
     
    Renaissance London Heathrow Hotel
    1,825 reviews
    #4 of 23 hotels in Hounslow
     
    Sheraton Skyline Hotel London Heathrow
    2,668 reviews
    #4 of 13 hotels in Hayes
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 70 - USD 151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in West Drayton
    • #3 Family Hotel in West Drayton
    • #4 Luxury Hotel in West Drayton
    • #5 Business Hotel in West Drayton
    • #6 Romantic Hotel in West Drayton
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Agoda, Priceline, Ctrip TA, ACCOR, Booking.com, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • West Drayton
    • Also Known As
    • Novotel London Heathrow Hotel West Drayton ,
    • Novotel Hotel London Heathrow ,
    • Novotel West Drayton ,
    • West Drayton Novotel ,
    • Novotel London Heathrow West Drayton, Greater London, UK
    Add Photo Photos
    Traveller (335)
    Room & Suite (118)
    Dining (33)
    Pool & Beach (8)
    Hotel & Grounds (215)
    Bathroom (40)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
    Park Inn by Radisson Hotel & Conference Centre London Heathrow
    2,779 reviews
    1.70 km away
     
    Premier Inn London Heathrow Airport (M4/J4) Hotel
    1,447 reviews
    .56 km away
     
    Mercure London Heathrow Hotel
    776 reviews
    1.79 km away
     
    Hyatt Place London Heathrow Airport
    2,829 reviews
    1.93 km away
     
    Nearby Restaurants
    Sipson Tandoori Indian Restaurant
    679 reviews
    .92 km away
    Cafe on the Green Harlington
    15 reviews
    1.01 km away
    Zayani Indian Restaurant
    306 reviews
    .98 km away
    ERIKI - Crowne Plaza
    328 reviews
    .30 km away
    Nearby Attractions
    Tristar Worldwide Chauffeur Services
    7 reviews
    1.71 km away
    Airport Bowl
    59 reviews
    2.42 km away
    Club Aspire Lounge
    116 reviews
    2.96 km away
    Beck Theatre
    56 reviews
    3.53 km away
    Ask a question
    Questions & Answers
    Stephen B
    10 June 2017|
    Answer Show all 4 answers
    Response from Roberto A | Property representative |
    Dear Stephen B, All of our rooms have tea making facilities - kettle, tea bags, milk, and fridges as well. Our executive rooms and suites have complimentary Nespresso machines to use too. Please do not hesitate if you... More
    1
    Vote
    Pete and Kathy T
    27 March 2017|
    Answer
    Response from Robin C | Reviewed this property |
    This request has been sent to Tripadvisor to me rather than the hotel. Dependent on whether you booked with a cancellation clause, I am sure they will let you do so. You need to contact them!
    0
    Votes
    sianlewis2015
    20 March 2017|
    Answer Show all 7 answers
    Response from Suzanne C | Reviewed this property |
    We did not park at the hotel so you need to call them about parking costs. There is a Hoppa Bus that takes you to Heathrow and the front desk has a schedule. However, it is faster if you take one of the cars the hotel... More
    0
    Votes
    Room Tips
    "Stay away."
    Read review
    "do not stay at this hotel."
    Read review
    "Double check 4*hotels"
    Read review
    "Our room was quiet but with no view. The whole place seemed to have good sound insulation"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing