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Novotel London Heathrow

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Novotel London Heathrow
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2,220 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London Heathrow
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Showing 2,002: English reviews
Toronto, Ontario, Canada
Reviewed 15 November 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Nick J
Julian M, Manager at Novotel London Heathrow, responded to this review

Mansfield, United Kingdom
Reviewed 14 November 2013

I used Priceline's name your own price service to book the stay and I paid £31+tax which is just over £40/night. This is excellent value for money. There is parking at the hotel and it is only £10 which is good deal for a hotel near a major airport. Location: the hotel is located near Heathrow and it is less...

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Helpful?
Thank SwedeAbroad
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Many thanks for your detailed review. It is a pleasure to hear that you were very satisfied with all the aspects of your stay from the service to the bedroom. We have very good offers available and we offer a best price guarantee on our website which you can combine with our fantastic loyalty program Le Club Accorhotels....

Bangkok, Thailand
Reviewed 12 November 2013

an average airport hotel, very expensive as all hotels in UK seem to be now . food was average mini bar very expensive. staff polite, breakfast was plenty of choice but then it should be £16 for a breakfast. also charged to park your car at the hotel.

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Helpful?
Thank johnBP
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Thank you for commenting about your stay at Novotel London Heathrow. I would like to inform you that we have very good offers available including breakfast when booked in advance. Please visit our website for the best price guarantee: www.novotel.com We are looking forward you welcoming you again. Best Regards.

Bristol, UK
Reviewed 7 November 2013

Well located Airport Hotel (unless you are going from T4), it's just off the M4 and very easy to get to. I have used it now several times when travelling from Heathrow. It is connected to the shuttle service and you can buy your ticket from a machine in reception The rooms are clean and well maintained. They also have...

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Helpful?
Thank Mattperks
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Thank you for your comments and for your renewed custom. I was pleased to read that you have enjoyed your stay with us. We are looking foward to welcoming you again soon. Best Regards,

Sydney
Reviewed 7 November 2013

Despite very early arrival the front desk staff did their best to get me a room before the official 2.00PM checkin time. The room was typically Novotel - clean and comfortable. There is a great little typically English pub " The Plough " a few minutes walk up the road....I found the Hoppa bus very convenient taking only a few...

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Helpful?
Thank geebee01
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Many thanks for your review of your stay. We are glad that you have enjoyed your experience and that you found our hotel to be very convenient for your needs. We are looking forward to welcoming you again soon, Best Regards,

London, United Kingdom
Reviewed 6 November 2013

Great hotel, great service and the children loved it with a swimming pool, one thing though we waited over 40 mins for our food to arrive, but other than that it was GREAT!! joined accor le club membership because of this hotel alone! FANTASTIC!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Rommel S
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Thank you very much your kind review and this superb 5 star rating. We are pleased that you have enjoyed your stay and that you have decided to register to the Le Club loyalty card. We hope that you will enjoy the plenty of benefits that the Le Club card offers you. Thank you again and see you...

Melbourne, Australia
Reviewed 4 November 2013

French girl Elise on the front desk was so very friendly every time we saw her and dealt with her. One of the nicest hotel staff we have come across in the UK. Very nice relaxed and colourful foyer bar and restaurant area and rooms immaculate for a very very good price. Outstanding value and a great kids play room...

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Helpful?
Thank Jonathan-Barge
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Jonathan, Many thanks for your wonderful review. I was delighted to hear that the team made of your stay a success. I will ensure to pass on your comments to Elise whom we also think is great and to the rest of the team. Thank you again and we hope to see you soon. Warm Regards,

New York
Reviewed 4 November 2013 via mobile

I only stayed close to the airport because I thought it would save me time from coming from downtown London- mistake on my part. I had the schedule for the Hoppa bus . When I asked the guy at the front desk how long it would take in the morning he said about 30 min. Not his fault that the...

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Helpful?
Thank Mariam K
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Many thanks for your review, but I was disappointed that your stay was not at your satisfaction please allow me to express my apologies. The Hoppa bus generally takes up to 20 minutes to reach the airport and is generally a very reliable service. However I am unsure of why you were not offered a taxi instead. Please...

Brisbane, Australia
Reviewed 2 November 2013

We used the Novotel as a rest stop on our evening arrival into London. We booked online and we emailed requiring cot in the room. The reply was swift and staff on arrival were great. Breakfast was the best!

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Helpful?
Thank Justin G
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Thank you for this nice review. I am glad that you have enjoyed your stay with us. We are delighted that you found our breakfast to be "the best". We thank you again and we hope to see you soon. Best Regards,

hawaii
Reviewed 1 November 2013 via mobile

I'm booked this hotel on Priceline for $74 per night, great value for what we got, super comfortable bed and we upgraded to the executive room for $30 per night came with 2 bathrobes, unlimited movies, high speed internet and 1 bottle of water.front desk staff was excellent check and was quick and easy.

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Helpful?
Thank Eric M
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Guest, Many thanks for this review. It is nice to hear that you have enjoyed your stay and your upgrade to our Executive room. We do hope to welcoming you back again soon. Best Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $84 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and ACCOR so you can book your Novotel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, Greater London, UK
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#3 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Heathrow staff and other travellers.
34 questions
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Questions? Get answers from Novotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very quiet.”
 of 5 bubbles marcelot845, 10 Feb 2017 | Read review
“Ground floor room was allocated to us, this was very quiet.”
 of 5 bubbles Candy2214, 1 Feb 2017 | Read review
“Pay for upgrade room, standard is tiny”
 of 5 bubbles 203chloew, 27 Jan 2017 | Read review
“Away from lifts.”
 of 5 bubbles RufusBrisbane, 15 Jan 2017 | Read review
“Perhaps ask for a quiet one (end of corridor).”
 of 5 bubbles BrianH618, 4 Jan 2017 | Read review
5 of 5