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All reviewsseparate toiletswimming poolthe sofa bedhoppa busexecutive roomcar parkbar and restaurantfamily roomlondon heathrowan early flightbetween flightsclose to the airportstayed here for one nightan overnight stayyogurtxboxatrium
We stayed at the Novotel for two nights before flying back to Australia. The rooms were comfortable and have a nice updated bathroom. The room were also very quiet which was great. For a family with older children I would maybe consider getting interconnecting rooms...More
1 Thank Larochelle35
Response from Roberto A, Front Office Manager at Novotel London HeathrowResponded 17 August 2017
Thank you for taking the time to review Novotel London Heathrow.
It is always a pleasure to read such positive reviews such as yours and we would like to thank you for your kind words and compliments. We are pleased that you were...More
This hotel has such a strange set up. As other reviews have noted, there is no physical front desk; guests are checked in by a staff member with a mobile phone. However, staff are very friendly. This makes up for the makeshift feeling of being...More
There isn't a reception. There are staff who might be at a standing area near the entry. When we arrived they were there, but nobody flinched to send a porter when I dropped off wife, baby and cases to park the car.
Downstairs there is...More
A short stay arriving late and leaving early, hotel ticked all the boxes.
Used online check in arriving 10.30pm. All was ready within Platinum member wallet including upgrade and welcome drink vouchers. This hotel has got on line check in to what it should be....More