We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel London-Heathrow

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel London-Heathrow
Crowne Plaza Hotel London-Heathrow
Panoramas (22)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,737 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,639: English reviews
Start your review of Crowne Plaza Hotel London-Heathrow
 Click to rate
Doncaster, United Kingdom
Reviewed yesterday NEW

My wife and I stayed for one Tuesday night stay plus car parking for a couple of weeks, whilst on holiday. We arrived approx 7pm to find all the car parking areas were full, including the overflow car park. We abandoned it up a grass/muddy embankment where others had been forced to leave their vehicles, (glad of having a 4x4)....

 Report
Helpful?
Thank stephen j
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Forced to stay overnight at Heathrow after our flights were oversold. Crowne Plaza staff very helpful checking in at that late hour and the bed was super comfortable. But of special mention was ISSY their breakfast hostess. Huge smile, lovely welcome, nothing to much trouble, and she was exactly the same with everyone rolling in half awake so early in...

 Report
Helpful?
Thank Beaneyhead
london
Reviewed 2 days ago NEW

We stayed for one night and parked the car for twelve nights. The car park was quite packed but we did manage to get a space on the tarmac , I contacted the hotel before our arrival as I was concerned about the reviews regarding the muddy overflow car parking and was assured that we would be O.K. but it...

 Report
Helpful?
Thank grotbags
Ipswich, United Kingdom
Reviewed 2 days ago NEW

Stayed here the night before a long haul flight. Parking was a bit difficult due to lots of conferences taking place and check in was a little slow. However, lovely large, airy room with good facilities. We used the bar in the evening which was fine, but didn't have breakfast. Taxi to T2 costs £12. On our return we organised...

 Report
Helpful?
Thank basil_peacock
London, United Kingdom
Reviewed 3 days ago NEW

I recently stayed at this Hotel for a special birthday celebration. I contacted Guest Services in advance of my stay and was put in touch with Maciej, On Duty Guest Services Manager. He was a true gem, who went over and above to meet my requests. He even inflated my balloons the day I checked-in and helped me decorate the...

 Report
Helpful?
Thank ac172017
Kettering, UK
Reviewed 3 days ago NEW

Stayed here for one night before early flight to Lisbon. Did not have breakfast. Upon arrival the architecture looks like something from the 1960's. Inside the hotel is very nice, room was very good although bathroom was very small. Used the pool area which was very good with steam room, sauna, pool and paddle but. As we had child we...

 Report
Helpful?
Thank boy1977
Edgmond
Reviewed 3 days ago NEWvia mobile

Arrived at this hotel. As a spire ambassador was very shocked to discover that we had not been given an upgrade. After asking was eventually given an upgrade to a deluxe room. The room was pleasant enough, however there was no hot chocolate and no coffee in the room, only decaf. There was also no mineral water in the room....

 Report
Helpful?
Thank Jary8
Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Jary8, Thank you for your stay at Crowne Plaza London-Heathrow and for your detailed review of our hotel. As you have pointed out correctly, we do recognise loyalty of our Spire Elite members by upgrading them to the Club Rooms. Unfortunately, this offer is a subject to availability and we cannot always guarantee we will have a Club Room...

Cardiff, United Kingdom
Reviewed 5 days ago NEW

Have stayed in Crowne Plaza in Villamoura which was excellent so thought I would give the Heathrow one a try. I was not disappointed. Booked preflight stay for 1 night. Room was excellent, evening set meal was good value for money and the breakfast was faultless. Have stayed at other Heathrow hotels but this is the best so far and...

 Report
Helpful?
Thank panther1957
Maciej P, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear panther1957, Thank you for choosing Crowne Plaza London-Heathrow and for your review of our hotel. I am very pleased you took advantage of one of our great deals and that we managed to make your stay excellent. Your comments are very valuable and thanks to them we can target areas that needs improving. I would like to assure you...

Leicestershire, United Kingdom
Reviewed 1 week ago NEWvia mobile

We recently stopped here for one evening for our flight at Heathrow. From the outside the hotel doesn't look much. We paid for parking but the car park was pretty full so took some driving to find a space. Walking into the hotel there was a strong smell of the surrounding gardens which was nice. We was greeted at the...

 Report
Helpful?
Thank Hambridge18
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Hambridge18, Thank you for your stay at Crowne Plaza London Heathrow and for you detailed review of our hotel. I am very pleased you have enjoyed your stay and you got good rest before your flight next day. Your comments are very valuable and thanks to them we can target areas that needs improving. I would like to assure...

Langwith
Reviewed 1 week ago via mobile

Stayed at crown plaza Heathrow before traveling to Thailand got a super package for 21 nights parking dinner bed and breakfast Dinner wa a fixed menu but very good choices staff trendily room was excellent clean and well appointed Breakfast had good choices and met all dietary requirements Parking was well set up with area allocated and no need to...

 Report
Helpful?
2Thank AndrewKnightLangwith
AmanBhuiyan, Front Office Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear AndrewKnightLangwith, Thank you for choosing Crowne Plaza London-Heathrow and for your review of our hotel I am glad you took advantage of one of our many great deals. I am happy to hear that you enjoyed our service and facilities and please be assured that we continuously work on our hotel to provide even better experience for all your...

874 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (390)
Viewed
Room/Suite (135)
Viewed
Bathroom (51)
Viewed
Dining (17)
Viewed
Hotel & Grounds (22)
Viewed
View from Room (4)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (1)
Viewed
0:48
Videos (2)
Viewed
Other (155)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (388)
Viewed
Accessible Room (30)
Viewed
Amenities (122)
Viewed
Double - Twin Room (29)
Viewed
Executive Club Room (35)
Viewed
Pool (20)
Viewed
Dining (59)
Viewed
Room with Sofa Bed (34)
Viewed
Standard Double Room (33)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (96)
Viewed
Dining (12)
Viewed
Hotel & Grounds (25)
Viewed
Room/Suite (24)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near West Drayton
0.2 km away
Novotel London Heathrow
Novotel London Heathrow
#4 of 12 in West Drayton
2,266 reviews
2.2 km away
Renaissance London Heathrow Hotel
2.4 km away
Sheraton Skyline Hotel London Heathrow
Show Prices
Show Prices
Show Prices
2.2 km away
Radisson Blu Edwardian Heathrow Hotel
2.2 km away
Hyatt Place London Heathrow Airport
0.6 km away
Holiday Inn London-Heathrow M4, Jct. 4
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition, M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley, and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high-speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapes. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. ... more   less 

Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton UB7 9NA, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: $109 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Hotels.com, Priceline and Booking.com so you can book your Crowne Plaza Hotel London-Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Greater London, UK
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Business Hotel in West Drayton
#4 Family Hotel in West Drayton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel London-Heathrow staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from Crowne Plaza Hotel London-Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms appear spacious and reasonably quiet for being near the airport.”
 of 5 bubbles panther1957, 24 Mar 2017 | Read review
“Do not arrive on a busy day in the dark or in wet weather”
 of 5 bubbles brianinfrance, 20 Mar 2017 | Read review
“Cannot comment.”
 of 5 bubbles Peter130391, 18 Mar 2017 | Read review
“Club rooms are huge.”
 of 5 bubbles horse1uk, 1 Mar 2017 | Read review
“It's a LARGE property - rooms at the far end of a wing require quite a long walk to get to reception and the restaurants!”
 of 5 bubbles KerryKC, 28 Feb 2017 | Read review
5 of 5