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Sheraton Skyline Hotel London Heathrow

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Sheraton Skyline Hotel London Heathrow
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2,597 Reviews from our TripAdvisor Community

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Showing 2,475: English reviews
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County Donegal, Ireland
Reviewed 2 days ago NEW

The hotel is very convenient to T2/3 and not far from T5 - T4 is a bit of a hike. Staff are very friendly and the bar is not bad. The club lounge offers reasonable food for a London lounge and has wine available from lunchtime until close.

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Helpful?
Thank SPGglobal
Halifax, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 March 2017

We stayed at this hotel on our way back to Canada and we were very impressed. From arrival to departure we were amazed at how friendly and helpful the Staff were. What a difference that can make at a hotel when you are weary and tired out! We were welcomed and so pleased with the service we received. Lunch was...

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3Thank JMVHalifax_Canada
About Hotel's Favourite Review
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear JMVHalifax_Canada, Thank you for sharing your great comments relating to your recent stay. We are very happy to know that you had a wonderful stay and enjoyed the facilities we offer to our guests. We look forward to welcoming you back soon. Yours sincerely Thierry Henrot General Manager

Reviewed 3 days ago NEWvia mobile

Close to the airport.. A Starbucks cafe at the lobby for a quick takeaways or a coffee to go. Fully equipped gym. The hotel is like a maze long. Public Bus stops is just a couple minutes away from the hotel. A convenient store at the lobby too.

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Helpful?
Thank Leena D
Sydney, Australia
Reviewed 5 days ago NEW

I have stayed at this hotel previously as it is close to my work, but since my last stay about a year ago there have still been no improvements. It is quite run down and the hallways and rooms smell old (not bad, just old). It is not really up to the international Sheraton standard and if it were not...

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Helpful?
Thank oop-89
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Oop-89, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Skyline Hotel London Heathrow. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I am really sorry to hear that unfortunately...

Little Egg Harbor, N.J.
Reviewed 5 days ago NEWvia mobile

This airport hotel is about a 10 minute bus ride from the airport. Bus From the airport costs $4.50 Euro per person one way and $8 round trip. It runs approximately every 20 minutes to a number of airport hotels and children under 15 are free. It has a sports bar, Starbucks and an Indian restaurant. We are at the...

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1Thank Shirley C
London, United Kingdom
Reviewed 1 week ago via mobile

We tend to stay near Heathrow up to 6 times a year and there's plenty of choice of good quality hotels. In the past year we seemed to have settled on Sheraton Skyline as the base.. mainly as it has a really nice pool area which the kids love. In the first couple of stays there were a couple of...

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Helpful?
1Thank AbdulR M
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear AbdulR M Thank you for taking the time to write and post your review following your recent stay at Sheraton Skyline Hotel. We really appreciate your kind comments and it was a pleasure to have you back with us. It is great to hear that your stay was to your satisfaction and we are pleased to know that you...

Reviewed 1 week ago

I'm a SPG traveler so I'm pretty familiar with the conditions on what a property should look like. This property needed renovations 7 years ago when I was last here and it still has the same wear n tear - so it at least it didn't get much worse - but it's a dated property. Overall the customer service was...

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Helpful?
Thank Msdacko
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Msdacko, Thank you very much for taking the time to review your stay at the Sheraton Skyline London Heathrow. We are disappointed to see that not all aspects of the hotel were up to your expectation, and we hope that they have not detracted from your stay. Your feedback is extremely valuable to us, as it helps us identify...

dartford
Reviewed 1 week ago

We stayed here the night before our flight, it has friendly staff a restaurant. One of the best parts was being able to leave the car at the hotel without leaving the keys. The hoppa bus to and from the airport was on time and easy to use. If I fly from Heathrow again would definitely use this hotel again

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1Thank iandartford13
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear iandartford13 Thank you for posting a review on this website following your recent with us at Sheraton Skyline Hotel. We are delighted to know that you had a good start of your holiday and enjoyed your stay with us and the facilities we have in the hotel. We look forward to welcoming you back soon. Yours sincerely Thierry Henrot...

London, United Kingdom
Reviewed 1 week ago

This Hotel was lovely, relaxing, very clean and we had a very comfortable nights sleep. We stayed here ahead of an early morning flight and it was perfect for what we needed, the hotel is right near terminal 5. The food offered in the bar was very nice, all the staff were polite, I would definitely recommend to family &...

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Helpful?
2Thank Melisa-B91
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear Melisa-B91 Thank you for taking the time to write a review relating to your recent stay with us at the Sheraton Skyline. We are pleased to hear your nice comments and delighted to know that you enjoyed your interaction with our staff members. We look forward to welcoming you back soon. Yours sincerely Thierry Henrot General Manager

Midlands
Reviewed 1 week ago

Marvellous hotel, excellent room (hair-dryer in the draw near the TV), Air-con was necessary as it was 25 degrees in London on the day we arrived, shower was splendid. Sports bar / restaurant in the hotel had a decent range of food with good service (and a pool table). Computers in main lobby for easy access for check-in before flying,...

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Helpful?
1Thank TeamWard
SheratonSkyline, General Manager at Sheraton Skyline Hotel London Heathrow, responded to this review

Dear TeamWard Thank you for writing a review following your recent stay with us at the Sheraton Skyline. It is great to know that you enjoyed the facilities in the hotel and appreciated the service we offer to our guests. We look forward welcoming you back soon. Yours sincerely Thierry Henrot General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Madhu's Heathrow
Madhu's Heathrow
Cuisines: Indian, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Offering some of the largest and most comfortable rooms in the area, a variety of dining experiences and outstanding meeting facilities, Sheraton Skyline is the ideal choice when staying near Heathrow whether traveling on business or pleasure. Conveniently located beside the airport, it offers easy access to all terminals and benefits from quick connections to Central London, making it the perfect gateway to the heart of the city. ... more   less 

Additional Information about Sheraton Skyline Hotel London Heathrow

Address: (A 4 Bath Road | London Heathrow Airport, Hayes UB3 5BP, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $123 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Skyline Hotel London Heathrow 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Skyline Hotel London Heathrow Hayes, UK - Greater London
Sheraton Hayes
Hayes Sheraton
Hotel Style:
#2 Luxury Hotel in Hayes
#2 Romantic Hotel in Hayes
#4 Business Hotel in Hayes
#4 Family Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Skyline Hotel London Heathrow staff and other travellers.
42 questions
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Derbyshire, United Kingdom

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Questions? Get answers from Sheraton Skyline Hotel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2015 faces the airport runway”
Msdacko, 18 Apr 2017 | Read review
“room at the back away from the main road”
TeamWard, 16 Apr 2017 | Read review
“Ask for a room where windows open”
St40global, 5 Apr 2017 | Read review
“good to book with Airport Parking”
grahamw435, 30 Mar 2017 | Read review
“Haven't had a poor one yet”
479GailS, 20 Mar 2017 | Read review
5 of 5