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Holiday Inn London - Heathrow Ariel

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Holiday Inn London - Heathrow Ariel
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1,462 Reviews from our TripAdvisor Community

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Showing 1,362: English reviews
Stowmarket, United Kingdom
Reviewed 3 days ago NEW

This is my third stay at this hotel and this time I got an Executive Room on the 3rd floor. This 1960-built ring or doughnut shaped hotel means that for an 'Executive Room' do not expect a great big rambling room with a bed that you can lose yourself in - that's not possible here! What you will get (for...

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Helpful?
Thank DaveJC
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Dave, Thank you for your review! I am happy that overall you have managed to have a good stay with us despite the size of your Executive room. I am glad you enjoyed our breakfast! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Wales
Reviewed 5 days ago NEW

Back in the day it was known as the Ariel Hotel and it was built in 1961. It was one of the first hotels at Heathrow airport. The round building was strikingly memorable. IT has been updated over the years but the rooms are still small; however it is clean and comfortable. The bar service offers limited food, but there...

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Helpful?
Thank jetsetgypsy
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you returned to stay with us after over 40 years since your last stay! We hope this stay was as good or even better as the last! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Sydney, Australia
Reviewed 5 days ago NEW

We stayed overnight here after a flight from Australia. The hotel was easy to get to by shuttle bus and the staff on reception were pleasant and efficient. The problems started when we got to the room. My daughter and I had requested a twin room, but, despite the twin beds, it seemed to be set up for one person....

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Helpful?
Thank LynetteMin
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Lynette, Thank you for your review! I am happy that although you had many challenges with your room that our Receptionist Lora managed to restore your confidence in our hotel with a great bit of Customer service! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Pewsey, United Kingdom
Reviewed 6 days ago NEW

Paid £65 for one night and paid £12 per day to leave the car here. Don't bother with the shuttle bus as it takes ages and if there's more than one of you a taxi will be cheaper anyway. Well located just off the runway of Heathrow! Good staff.

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Helpful?
Thank Charlie L
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Charlie, Thank you for your review! I am happy that you have enjoyed your stay with us due to the overall value for money you received. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

cleethorpes
Reviewed 1 week ago via mobile

Design of hotel means rooms are small but executive room clean comfortable and cracking view of the runway food good and staff helpful cannot print boarding pass at hotel has to be sent to you as email better value for money than crowne plaza

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Helpful?
Thank CleethorpesGtfcfan
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a good stay with us due to our good food and helpful staff! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Las Vegas, Nevada
Reviewed 2 weeks ago

I have stayed here before and I found it very good again for an overnight before a flight. Rooms are clean and quiet, there is a bar for snacks and light meals and a restaurant if you don't feel like going out. I am a Platinum member so had a 2 pm check out, perfect for my afternoon flight back...

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Helpful?
Thank travelermi
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had an excellent stay with us due to your clean and quiet room but also being able to check out late for your afternoon flight. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

London
Reviewed 2 weeks ago

We stayed overnight at this hotel prior to an early check in at Terminal 3 Heathrow. It was clean, modern and functional but comfortable with good service and a nice breakfast. About 1 mile from Heathrow. Will stay here again. We booked an Executive room which was a good size and fitted us and our 3 cases and 2 rucksacks...

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Helpful?
Thank Sam44London
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Sam, Thank you for your review! I am happy that you have had a great stay with us due to our clean and comfortable rooms. I am glad you will stay with us again, if you ever in Heathrow! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Reviewed 2 weeks ago

The rooms are tiny, just like a matchbox ; you need to really watch your step. I had a plumbing issue in my room as well. The only advantages to this place are that it is within the Free Travel Zone of Heathrow Airport and that the room rates are low.

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Helpful?
Thank R_WellTravelled
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the size of your room and a plumbing issue. I am glad you made most of the free public bus' available though! There can be no excuse for any of our valued and loyal guests not to receive...

Reviewed 2 weeks ago via mobile

Was put up here when our flight was cancelled at a very foggy Heathrow. Room was a tiny box, just enough room to walk round the bed but no room to open our cases on the floor. Ok, this was voucher food for the airline but it really was poor.

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Helpful?
Thank Jeffrey W
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Jeffrey, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to your size of your room. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit us and I’m sorry this wasn’t the case for you....

Reviewed 2 weeks ago via mobile

When we visit family in England, we've used this hotel for a one night stay as we arrive or prior to our departure. The proximity to Heathrow is perfect. It's easily accessible for our family members to pick us up or drop us off. The rooms are clean and comfortable. We love to drop our bags in our room and...

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Helpful?
Thank Mamaju10
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a great stay with us due to our proximity to Heathrow! We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $81 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Heathrow Ariel staff and other travellers.
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Questions? Get answers from Holiday Inn London - Heathrow Ariel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The interior hallway is circular and narrow. I like a room close to the lift.”
 of 5 bubbles jetsetgypsy, 16 Jan 2017 | Read review
“Be a member of the IHG reward club to get a room on a higher level.”
 of 5 bubbles DavidP734, 30 Dec 2016 | Read review
“not overlooking the car park”
 of 5 bubbles gille913, 21 Dec 2016 | Read review
“Good for Heathrow departures”
 of 5 bubbles 743neilr743, 10 Dec 2016 | Read review
“Ask for a room overlooking the Airport - Room 378 is fantastic”
 of 5 bubbles malcm685, 7 Dec 2016 | Read review
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