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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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3,942 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis London Heathrow Airport
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Showing 3,407: English reviews
Aberdeen
Reviewed 9 December 2013

Does what it says on the tin! For quality and affordability, this is one of the best and its about to undergo a facelift as well! Meals are good and the restaurant / bar area are clean. always found the staff helpful.

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Helpful?
Thank Graeme L
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your review, I am pleased that you were happy with your experience of Ibis Heathrow and we look forward to welcoming you back again soon. I hope that you will like our new look public areas after the 'facelift' is completed! Kind Regards, Richard Lee General Manager

Victoria, Canada
Reviewed 6 December 2013

hmmm, a budget hotel, located close to Heathrow airport. It provides acceptable clean rooms at at reasonable price. While breakfast is advertised to be served from the early hours, we found that their adherence to these timings to be, to say the least, flexible. On the occasion that we needed an early breakfast, prior to catching a train, we were...

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Helpful?
Thank pacific_islanders
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your feedback, however I am sorry that your recent stay did not meet your expectations, please accept my apologies. I would like to clarify that our breakfast is served from 4am when we serve a light continental breakfast of croissants, fresh fruit, juices and hot drinks - I am sorry if you felt this selection was 'meagre',...

Jimena de la Frontera, Spain
Reviewed 5 December 2013

Small room but bed was comfy and we slept well. Quality of food poor, cost expesive. Went for dinner, did not have some of the food on the menu, could not even make garlic bread, so everything must be pre prepared. Paid in advance for breakfast food cold and no fresh cooked eggs, £8.95 wasted, could have got better in...

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Helpful?
Thank PnellyP
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your comments, we value all feedback and I have noted your comments accordingly. We have recently started serving a new menu, and in February we will launch a completely new restaurant concept which I hope will improve the experience of the restaurant. I hope that you will give us another opportunity to welcome you back to see...

East Riding of Yorkshire, United Kingdom
Reviewed 5 December 2013

This hotel was perfect for our needs. Right next to the airport, the price was great at less than £50. If this is an economy hotel, then I would say it’s up there with the more expensive ones. Large, airy reception area, fast check in, within a couple of minutes we were in the room. The room itself was clean...

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Helpful?
Thank Jeff P
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your kind review, I am pleased that you enjoyed your stay with us and we look forward to seeing you again soon. Kind Regards, Richard Lee General Manager

Piedmont
Reviewed 5 December 2013

I had a double booking which I cancelled w/ the hotel but they have refused after 4 mos the hotel manager Vertika still insisit to my credit card co. to pay.I stay at the hotel at a better rate of $64 per nite with a reservation under my sister's name & cancelled my reservation under my name by phone. I...

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Helpful?
Thank teddybearpiedmont
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review. I am pleased that you had a good stay, but I am sorry that you are experiencing problems with a double reservation/payment. Unfortunatley I cannot retrive your reservation details from Tripadvisor but if this issue is still not resolved then please email me directly on H0794-GM@accor.com and I will look into it personally for...

Sao Paulo, SP
Reviewed 4 December 2013

If you are looking for a place close to the airport, this is a great deal! We spent only one night to catch a morning flight the day after, and were totally satisfied by the comfort of the bed and nice shower. If you want to visit London, the local buses take you to and from Heathrow airport for free,...

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Helpful?
Thank Lutessaroto
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for posting your review, I am pleased that you enjoyed your stay at Ibis Heathrow and we look forward to your next visit. Kind Regards, Richard Lee General Manager

Plymouth, United Kingdom
Reviewed 4 December 2013

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1Thank cheryl o
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Sri Jayawardenepura, Sri Lanka
Reviewed 4 December 2013

Rajithangani, Sri Lanka. I went checked into this hotel on the 25th of October 13. Then I left for Portugal on the 28th. I requested to keep my luggage untill I return and rechecking to this hotel on the 2nd of Nov. Only five days. I had booked already. But they refused it. They had a weighing scale, through out...

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Helpful?
2Thank TripAdviser71Colombo
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for sharing your comments on your recent stay, however I am sorry that your experience did not meet your expectations. Unfortunatley for security reasons we are unable to offe overnight left luggage facilities for guests who have checked out, however I am sorry if you felt this policy was unhelpful to you - There are companies at the...

Stevenage, United Kingdom
Reviewed 4 December 2013 via mobile

Stayed one night before an early morning flight. Bed comfortable and room quiet. Just what we wanted. At just over £50 prebooked it was much better value than an early morning taxi and we started our day rested and relaxed.

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Helpful?
1Thank HertsOldie
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Thank you for your kind review. I am delighted that you enjoyed your stay at Ibis London Heathrow. My team and I look forward to welcoming you back again soon. Kind Regards, Richard Lee General Manager

Polis, Cyprus
Reviewed 3 December 2013

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Thank David P
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: $63 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, UK - Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Heathrow Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room away from main road was quiet”
 of 5 bubbles pjpickburn, 27 Nov 2016 | Read review
“DONOT choose a room near the parking. Avoid the first or second floor”
 of 5 bubbles WanderCezy, 22 Nov 2016 | Read review
“Air conditioner need to be able to cool even in winter”
 of 5 bubbles 463nicolasn, 22 Nov 2016 | Read review
“We were on the 4th floor (odd number room) overlooking a runway had had very little noise thanks to excellent glazing.”
 of 5 bubbles davidsF7341IM, 16 Nov 2016 | Read review
“Make sure you have your own wifi as the hotels is awful.”
 of 5 bubbles U6050MXdarrenh, 16 Nov 2016 | Read review
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