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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I stayed at this lodge for 3 nights and the service provided by the staff was beyond expectation. The room was very clean and the team went out of their way to serve me. Well done to the team of Shepiston Lodge. I will come...More
Best bed and breakfast we have stayed, very neat and clean rooms, warm and comfortable beds the room was spacious.
Breakfast was continental, check in was very smooth all the staff are very helpful we would like to thank the team for lovely stay we...More
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 4 days ago
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to your friends and Family I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay, once again many thanks for your...More
Arrived to find ensuite toilet broken (cistern broken and toilet not flushing) with excrement in bowl. Lied to on 2 occasions by member of staff regarding change of room - was told to call back at reception at 10.00pm when manager would be there. Arrived...More
Thank Bob C
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 1 week ago
Dear Guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so we can discuss...More
On arriving yesterday October 17th I was greeted by the worst receptionist I've ever met! I did my booking through Booking.com and they'd taken my payment from my bank on Sunday I'd already rung and asked why they took payment when it wasn't a pay...More
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 1 November 2017
Dear Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our...More
Rooms only cleaned or changed on departure. Shower only runs from beneath unit. Breakfast is make yourself tea or coffee and toast. Kettle in room but supply your own tea. Coffee. Sugar and milk free car park is £8,00 per night. It's a skip with...More
Response from AMIT K, General Manager at Shepiston Lodge HeathrowResponded 3 weeks ago
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We have improved our service levels to meet our guests expectations.
USD 43 - USD 87 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Greater London >
Also Known As
Shepiston Lodge Heathrow Hotel Hayes ,
Shepiston Hotel Hayes ,
Shepiston Lodge Heathrow Hayes, UK - Greater London