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Pontins Southport Holiday Park

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Shore Road Ainsdale Beach, Southport PR8 2PZ England
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About

#21 of 26 hotels in Southport
Location
Cleanliness
Service
Value
Pontins Southport was Re-born in 2011 following the purchase by Britannia Hotels. All our Managers & Staff are proud to work here at Pontins Southport & proud of our recent & ongoing improvements. Our Pontins is situated on the edge of the Sand dunes & only three minutes’ walk away from one of the longest & most beautiful stretches of beach/coastline in the EU. We have a lovely village just up the road at Ainsdale. And also boast Southport on our doorstep. Not forgetting the Home of the Beatles! Just a 20 minutes train journey from Ainsdale to the amazing City of Liverpool. Or just stay here and let us entertain you. We have our World Famous Bluecoats, the Croc Crew & We also book the very best cabarets around. Including finalists from the X Factor and Britain’s Got Talent. Let us entertain you & our thousands of other returning guests this season. We have a variety of different room types available for you to choose from. We have Club rooms, Classic rooms & Popular room types for you to pick from. Or why don’t you see if out little home from home The Bungalow is available? We feel that we offer comfortable accommodation at great prices. We also offer excellent facilities and have greatly increased the number of activities on Park and this has been noticed by a great number of our guests. And our food and drink is very good value indeed, especially our eat all you want breakfast for £4.95 & our three course evening meals for £7. We have recently received a Five Star Award for Food Hygiene from the Foods Standards Agency, so you know you are receiving excellent service and also fantastic value for money. These great prices are complemented by our happy hours at the bar! So come on over to see us at Pontins Southport the party for the kids and the whole family!
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Property amenities
Free parking
Pool
Bar / lounge
Game room
Mini golf
Indoor play area for children
Children Activities (Kid / Family Friendly)
Convenience store
Parking
Indoor pool
Heated pool
Restaurant
Snack bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Shops
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Room features
Seating area
Kitchenette
Microwave
Refrigerator
Kitchenware
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
22Restaurantswithin 1 km
1Attractionwithin 1 km
5369Reviews149Q+A100Room tips
Traveller rating
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  • 823
  • 577
  • 2,675
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Popular mentions
TAMUS wrote a review 17 Oct
2 contributions
People expecting the Ritz for a few quid , the roadworks on the fast road to Southport was our main problem , And the traffic round Ainsdale was horrendus , Stayed in 185 11th october Clean room/linen every thing worked, got good wifi from EE , But Pontins wifi u/s Manky Germ ridden passouts given at gate . Could have been avoided . Professional staff all ok.
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Date of stay: October 2021
Location
Cleanliness
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Room Tip: Take extra padding , for bed-settee joint , piece of old material will do.
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Gil D wrote a review 17 Oct
Longton40 contributions27 helpful votes
After reading reviews we were nervous. And we were pleasantly surprised.rooms basic and dated but clean. Paid for bedding bundle and got brand new pillow duvet covers sheet etc. Staff were friendly and helpful.we got what we paid for. Alot better than expected and would defo go again.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Don't be put off by the reviews. Don't expect the ritz but you get what you pay for. Much better...
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Jamie M wrote a review 12 Oct
1 contribution
We recently stayed here and basically wished we had booked somewhere else. On getting our room we noticed that not only was there no wifi available one couldn't even get signal despite a signal mast positioned right outside to park. On inquiring about this, we were informed they just don't get signal but they have wifi in their main centre, which again was extremely poor as we kept getting kicked off the wifi. Furthermore, we found that the room seemed to be stuck in the 50/60s and desperately needs revamping. The heating was intermittent, with heat cutting off about every 3 minutes regardless of how it was adjusted. There was no door on the wardrobe, no lock on the bathroom door, when we inquired about this we were told it's a safety issue. The toilet seat was loose and misaligned, and the show/bath really needs updating. There is no welcome pack to give you any instructions on using anything, you are basically given a map so you can find your block. A welcome pack would for example explain that one cannot have hot water whilst having the cooker switched on, and vice versa, which would have been handy to know at the outset. Not recomended, will never book a Pontins again anywhere.
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Date of stay: October 2021
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AaaDee wrote a review 11 Oct
Huddersfield, United Kingdom8 contributions9 helpful votes
+1
Absolutely disgusting place! I arrived with our daughter and my wife as a cheap and cheerful break and were disgusted to what we found. Straight away we found that the check-in had been delayed an hour to 5pm! With a toddler it wasn't ideal as we had planned to cook and eat. Had to quickly find an alternative. We later found out from one of the staff that there was a "Swingers weekend" and they had left the place in a right mess! Our first impressions didn't get any better and if you look at the photos the place was a sh*thole! It was filthy inside, beyond disrepair and the staff were unprofessional, rude and represented Pontins exactly as you'd think if you were to look at the place. We left after 2 days but that was only because the weather was 25c and we wanted our daughter to experience some beach life. If the weather was mild we would have drove home the same night! The whole resort was disgusting, the toilets, the swimming pool, the park - just everything. AVOID AVOID AVOID. Customer services on site said we would get our money back and then customer relations on email did nothing and basically told us they would not write back to us.
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Date of stay: September 2021
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neeliemcs wrote a review 11 Oct
Glasgow, United Kingdom15 contributions6 helpful votes
Horrendous. We booked a 4 night holiday - 2apartments - for my daughter and 3 year old twins and my husband and myself. I opted for Club instead of Standard because I thought it would be a better apartment. OMG. When we checked in at reception we were given a bedding bake - to make up our own beds!!!! Went to our apartment and we’re immediately shocked. My daughter asked if we could just get in the car and drive home. The beds were old, filthy and lumpy and some of the duvets were disgusting. The apartment was not clean. There had obviously been a token “clean” but not acceptable. I complained to reception and they sent a cleaner to check. The girl told me that due at staff shortage they get a limited time to clean each apartment. I said i could not sleep on the mattresses so she gave me new duvets to put down on the mattresses and new duvets for on the beds. The common areas were littered with rubbish and cigarettes ends. Never really saw any cleaners clearing it. The bar and lounge area are equally dirty. On the 2 nights we ventured into the entertainment lounge the tables were NEVER cleared or wiped. Plastic glasses lay all over the tables and floor. A box of chips and sauce had been dropped on the floor near the exit and remained there for the whole night. On our first night there was a serious domestic incident in the apartment above us. Terrifying. It stopped after half an hour. The next day I was told by another guest that the room had been trashed and the couple had been evicted. On the 3rd night we had to phone security at midnight as there were youngsters playing loud music OUTSIDE their room, running up and down the stairs and chasing each other along the balconies, screaming and shouting. Security arrived in about half an hour and it did stop. We booked half board and the food was fine. However the cutlery was not clean and when I spoke to staff I was told they were having trouble with the dishwasher machine. I told him the cutlery should be hand washed until it was fixed. We went home the next morning - a day early. I have written to Pontins Customer Service twice and finally got a reply 2 months later, only to be told that if I didn’t complete a form when I spoke to reception (no one told me this it offered me one) then they Connor continue with my complaint. Worst holiday experience of my life. When my children were young - 80s and 90s we went to Pontins in Blackpool every year and had fabulous holidays. I don’t know about other Pontins sites but avoid Southport. It is absolutely horrendous. I thought in light of Covid the apartments, bars and dining room would be immaculate. I would love if an under cover newspaper reporter would do a piece on it because I think people should be made aware of what they are paying for. I am annoyed that I didn’t take photos of the place. BE WARNED 😱
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PRICE RANGE
USD 61 - USD 676 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pontins southport holiday park hotel southport, pontins hotel southport, pontins resort southport
LOCATION
United KingdomEnglandMerseysideSouthport
NUMBER OF ROOMS
769
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Frequently Asked Questions about Pontins Southport Holiday Park
Which popular attractions are close to Pontins Southport Holiday Park?
Nearby attractions include Ainsdale Fine Choclate (0.2 km).
What are some of the property amenities at Pontins Southport Holiday Park?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pontins Southport Holiday Park?
Top room amenities include a kitchenette, a refrigerator, and a seating area.
What food & drink options are available at Pontins Southport Holiday Park?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Pontins Southport Holiday Park?
Yes, free parking is available to guests.
What are some restaurants close to Pontins Southport Holiday Park?
Conveniently located restaurants include Dolce Vita, Jade Gardens Chinese Restaurant, and Tipple Bar.
Are there opportunities to exercise at Pontins Southport Holiday Park?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Pontins Southport Holiday Park?
Many travellers enjoy visiting Meols Hall (7.9 km).
Is Pontins Southport Holiday Park accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.