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All reviewsthe newly refurbished roomsnew ownersclay shootingwould highly recommend this hotelowners and stafftunnels beacheslovely hotelbreakfast was excellentattending a weddingfirst floorfull english breakfastreception areacoach partycomfortable bedenjoyable staytown centresuperior room
We recently stayed here on a clay shooting trip to North Devon.
2 rooms were booked, one had been refurbished, the other had not, so mixed report, refurbished room was good but small, the other room needed refurbished ASAP, but that was reflected in the...More
Not having been to Ilfracombe before, took a chance booking this hotel. We were not disappointed. The location is great. The service is great. The owner, Michael, was very accommodating. Too bad I could only give it 5 stars.
If one plans a trip to...More
Thank Bruce C
Response from Michael R, Owner at Carlton HotelResponded 3 weeks ago
Thank you so much for a great review, so delighted yuou enjoyed your stay Bruce and hope to welcome you again very soon - Michael R
Much of the hotel had been renovated to a good standard, however not the room we were given was. The room was tiny and highly dilapidated with incredibly cheap furniture and an aweful bathroom. I would book a different hotel next time.
Thank Matt W
Response from Michael R, Owner at Carlton HotelResponded yesterday
For clarity; I will say it again, you get what you pay for! Booking economy and to expect first class is unreasonable as is your review. Enough said - Michael R
A big welcome on arrival and direction to the quay were clear when asked for, Room was newly refurbished and very comfortable. I left the room and walked easily to the town and had a browse around, I ate locally and the returned to the...More
Thank Anne G
Response from Michael R, Owner at Carlton HotelResponded 3 days ago
Thank you Anne for the great review, we are delighted that we able to meet your needs - Michael R
We were able to entertain our friends staying with us with the age old “animal, vegetable or mineral “game as to what we had found in our hotel room kettle. The answers told us a great deal about our friends but none guessed the answer;...More
Thank Nicholas G
Response from Michael R, Owner at Carlton HotelResponded 1 week ago
Thank you for taking time to review the hotel Nicholas, I regret that you found a crayon in your kettle and will address the matter with the Housekeeping team. Thank you for bringing the matter to our attention - Michael R
Response from Michael R | Property representative |
There is a lift to all floors but be aware of steps to ground floor rooms. Unfortunately there are no deluxe single rooms available as yet. We look forward to welcoming you to the hotel - Michael R
Hello John. Thanks for your question. We are refurbishing (not demolishing) 7 out of our 44 bedrooms. This area of work is on the 1st floor and cordoned off from guests. Any significant work occurs between 10h & 16h during... More
Hello John. Thanks for your question. We are refurbishing (not demolishing) 7 out of our 44 bedrooms. This area of work is on the 1st floor and cordoned off from guests. Any significant work occurs between 10h & 16h during the weekday only so you won't experience any work on the Saturday / Sunday planned stay. As I write there is a small skip to the hotel frontage which is being used for waste materials from the building works. All of our facilities, bar, brasserie, library, lounges and so on are available with no disruption to guests at all.
We are very close to the start point of the Coast to Coast route, as you probably know, and frequently host cyclists. We have secure storage for bikes away from the car park plus adequate drying facilities should it be wet. If you wish to speak to us about the works or have any other concerns please call me on 01271 862446 or 07718 936469. And if you book direct with us we can offer a great deal on dinner inclusive rates for the Saturday. I hope that this has answered your query and that we can look forward to you staying with us in October. Best Eliot