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    Best Western Palace Hotel & Casino

    1,094 reviews
    #12 of 15 Hotels in Douglas
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    Central Promenade, Douglas IM2 4NA
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Priceline
    USD 121
    USD 114*
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    SAVE USD 7
    Booking.com
    USD 117*
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    Expedia.com
    USD 117*
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    TravelocityUSD 117*
    Hotwire.comUSD 117*
    getaroom.comUSD 121*
    View all 8 deals
    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
    Priceline
    USD 114*
    Booking.com
    USD 117*
    Expedia.com
    USD 117*
    Travelocity
    USD 117*
    Hotwire.com
    USD 117*
    getaroom.com
    USD 121*
    Orbitz.com
    USD 117*
    TripAdvisor
    USD 114*
    View all 8 deals
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    All photos (241) 241
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    Traveller (163)
    Room & Suite (71)
    Dining (21)
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    Overview
    3.5
    1,094 reviews
    • Excellent19%
    • Very good37%
    • Average28%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “paragon restaurant”(19 reviews)
    “sea view”(147 reviews)
    “small balcony”(26 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
    All hotel details
    Contact Info
    Central Promenade, Douglas IM2 4NA See on map
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,094)
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    Show reviews that mention
    All reviewsparagon restaurantsea viewsmall balconyisle of mandouglas baypoached eggssea frontplenty of choicekippersshort breakevening mealrestaurant staffbit datedbar foodenjoyable staygood nights sleepbuffet style
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    11 - 15 of 1,082 reviews
    Reviewed 3 weeks ago
    Great Night

    Stayed here the other night for a tribute act, act was fantastic along with the hotel. Have stayed here in the past and always been great, and no doubt will stay again in the near future. To all staff keep up the good workMore

    Thank Iom300
    Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, we will pass these onto our team. Again thank you for taking the time...More

    Reviewed 3 weeks ago via mobile
    Grease and Dirty Dancing Theme night

    We came to the event at the Palace as it coincided with our close friends birthday ....and we had a brilliant night! The event was so flawlessly organised which began with welcome cocktails in the Casino making us feel like VIPs were we could find...More

    Thank Caroline M
    Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, we are glad that you enjoyed your night. We look forward to welcoming you...More

    Reviewed 3 weeks ago
    Dirty Dancing/Grease Tribute Act

    Great night had on Saturday 31st March for the Tribute Act, food was amazing and the tribute act was very good as well. Would definitely recommend to anyone and would definitely book again. All staff were great as well.More

    Thank Katie B
    Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, and I hope that you will return to use and make use of the...More

    Reviewed 3 weeks ago
    Lovely Stay

    Great lively hotel, we had a really good time. The hotel has everything you can ask for, restaurants, bars, health club, casino and a cinema. We had a meal in the Paragon restaurant - which was fabulous; lovely fresh food and the steaks were amazing....More

    Thank batman572018
    Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, I will ensure the relevant departments are receive a copy of your review. Again...More

    Reviewed 3 weeks ago via mobile
    Theme night.

    Stayed here on Saturday night after the Dirty dancing/ Grease tribute. The show was quite poor, just two singers ( good singers though) The food was amazing as always and staff were first class. The thing that let it down for me was the room....More

    1  Thank Jo V
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    123456…217
    Best Value Properties in Isle of Man, United Kingdom
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    About
    Amenities
    Top amenities
    Room Service
    Fitness Centre with Gym / Workout Room
    Beachfront
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Pool
    Restaurant
    Spa
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Things to do
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Casino and Gambling
    Pool
    Restaurant
    Spa
    Heated pool
    Indoor pool
    Details
    Price range
    USD 74 - USD 151 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 On the Beach Hotel in Douglas
    #4 Luxury Hotel in Douglas
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    USD 74 - USD 151 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 On the Beach Hotel in Douglas
    #4 Luxury Hotel in Douglas
    Room types
    Suites, Non-Smoking Rooms
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    All photos (241) 241
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    Traveller (163)
    Room & Suite (71)
    Dining (21)
    Pool & Beach (7)
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    Questions & Answers
    Ask a question
    See all 16 questions
    pinkval_8
    4 April 2018|
    AnswerShow all 6 answers
    Response from Chris N | Reviewed this property |
    I don,t think they have a shuttle bus and taxi fare depends where you want to be collected Ferry or airport . About £ 4.50 from sea terminal and £19 airport
    0
    Votes
    pinkval_8
    4 April 2018|
    AnswerShow all 3 answers
    Response from Caymanmikey | Reviewed this property |
    I wouldn't stop here unless you are desparate or skint. It's just awful, awful and oh yes, awful!.
    1
    Vote
    Pat H
    4 January 2018|
    AnswerShow all 3 answers
    Response from Kenneth R | Reviewed this property |
    Yes you can leave you bags in a room at the receptionists
    0
    Votes
    123456
    Room Tips
    "Sea view room is much better than a room at the back of hotel."
    Read review
    "Sea view room worth the upgrade"
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    "Always take a sea view. The rooms on the back are smaller and have a splendid view of a derelict hillside..."
    Read review
    "The Suites have a large floor space."
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