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Best Western Palace Hotel & Casino

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Traveller (163)
Room & Suite (71)
Dining (21)
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Overview
  • Excellent19%
  • Very good37%
  • Average28%
  • Poor10%
  • Terrible6%
Travellers talk about
“sea view”(147 reviews)
“small balcony”(26 reviews)
Free Wifi
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,094)
There are newer reviews for Best Western Palace Hotel & Casino
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1,082 results
Traveller rating
216
377
310
108
71
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LanguageEnglish
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216
377
310
108
71
Show reviews that mention
All reviewsparagon restaurantsea viewsmall balconyisle of mandouglas baypoached eggssea frontplenty of choicekippersshort breakevening mealrestaurant staffbit datedbar foodenjoyable staygood nights sleepbuffet style
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11 - 15 of 1,082 reviews
Reviewed 3 weeks ago

Stayed here the other night for a tribute act, act was fantastic along with the hotel. Have stayed here in the past and always been great, and no doubt will stay again in the near future. To all staff keep up the good workMore

Thank Iom300
Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, we will pass these onto our team. Again thank you for taking the time...More

Reviewed 3 weeks ago via mobile

We came to the event at the Palace as it coincided with our close friends birthday ....and we had a brilliant night! The event was so flawlessly organised which began with welcome cocktails in the Casino making us feel like VIPs were we could find...More

Thank Caroline M
Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, we are glad that you enjoyed your night. We look forward to welcoming you...More

Reviewed 3 weeks ago

Great night had on Saturday 31st March for the Tribute Act, food was amazing and the tribute act was very good as well. Would definitely recommend to anyone and would definitely book again. All staff were great as well.More

Thank Katie B
Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, and I hope that you will return to use and make use of the...More

Reviewed 3 weeks ago

Great lively hotel, we had a really good time. The hotel has everything you can ask for, restaurants, bars, health club, casino and a cinema. We had a meal in the Paragon restaurant - which was fabulous; lovely fresh food and the steaks were amazing....More

Thank batman572018
Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, I will ensure the relevant departments are receive a copy of your review. Again...More

Reviewed 3 weeks ago via mobile

Stayed here on Saturday night after the Dirty dancing/ Grease tribute. The show was quite poor, just two singers ( good singers though) The food was amazing as always and staff were first class. The thing that let it down for me was the room....More

1  Thank Jo V
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Best Value Properties in Isle of Man, United Kingdom
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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
USD 74 - USD 151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Douglas
#4 Luxury Hotel in Douglas
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 74 - USD 151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Douglas
#4 Luxury Hotel in Douglas
Room types
Suites, Non-Smoking Rooms
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Traveller (163)
Room & Suite (71)
Dining (21)
Pool & Beach (7)
Questions & Answers
Ask a question
pinkval_8
4 April 2018|
AnswerShow all 6 answers
Response from Chris N | Reviewed this property |
I don,t think they have a shuttle bus and taxi fare depends where you want to be collected Ferry or airport . About £ 4.50 from sea terminal and £19 airport
0
Votes
pinkval_8
4 April 2018|
AnswerShow all 3 answers
Response from Caymanmikey | Reviewed this property |
I wouldn't stop here unless you are desparate or skint. It's just awful, awful and oh yes, awful!.
1
Vote
Pat H
4 January 2018|
AnswerShow all 3 answers
Response from Kenneth R | Reviewed this property |
Yes you can leave you bags in a room at the receptionists
0
Votes
Room Tips
"Sea view room is much better than a room at the back of hotel."
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"Sea view room worth the upgrade"
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"Always take a sea view. The rooms on the back are smaller and have a splendid view of a derelict hillside..."
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"The Suites have a large floor space."
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