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Best Western Palace Hotel & Casino

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Traveller (166)
Room & Suite (71)
Dining (21)
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Overview
  • Excellent19%
  • Very good37%
  • Average28%
  • Poor10%
  • Terrible6%
Travellers talk about
“sea view”(147 reviews)
“small balcony”(26 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,107)
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1,095 results
Traveller rating
218
384
313
109
71
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LanguageEnglish
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218
384
313
109
71
Show reviews that mention
All reviewsparagon restaurantsea viewsmall balconyisle of manpoached eggssea frontplenty of choicedouglas baykippersshort breakgood nights sleeprestaurant staffbit datedenjoyable staybar foodbuffet stylebed and breakfast
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1 - 5 of 1,095 reviews
Reviewed 5 days ago

Large hotel situated on the seafront. Fairly generic hotel, with casino downstairs and gym next door. The gym facilities where included in the price of the room which was a nice touch. Food in the bar downstairs was surprisingly nice, as was breakfast the following...More

1  Thank CdeGaris
Reviewed 2 weeks ago

We had a really enjoyable stay at the Palace Best Western in May. We found all the staff, whether in Reception, Restaurant, leisure centre all very helpful and friendly. Our room was really comfortable with French doors ‘balcony’ and a beautiful sea view. It was...More

Thank JoAnthony
Reviewed 2 weeks ago via mobile

Stayed twice during April, the last time being a 5 night stay for work...its a good base, rooms clean & big. Reception team really nice & friendly! The negative was the lack of options on the restaurant menu especially vegetarian options....1 option?? This is 2018...More

2  Thank Camacca
Reviewed 2 weeks ago via mobile

this isn't the most fancy hotel on the island or the newest but it's location is great ample parking great breakfast and lovely carvery through the day nice swimming pool, decent pleasant staff. I always ask for a room on the front with an opening...More

Thank Helen-Lpool
Reviewed 3 weeks ago

The hotel is in a great location on the sea front, the staff are friendly and well mannered, however the hotel is looking tired and dated and could really be make modern in appearance and standards within each room.

Review collected in partnership with Best Western
1  Thank malcolmrae
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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
USD 88 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Douglas
#4 Luxury Hotel in Douglas
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 88 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Douglas
#4 Luxury Hotel in Douglas
Room types
Suites, Non-Smoking Rooms
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Traveller (166)
Room & Suite (71)
Dining (21)
Pool & Beach (7)
Questions & Answers
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Pam2811
6 May 2018|
AnswerShow all 5 answers
Response from johnhU7405JZ | Reviewed this property |
In the bath mate
0
Votes
pinkval_8
4 April 2018|
AnswerShow all 6 answers
Response from Chris N | Reviewed this property |
I don,t think they have a shuttle bus and taxi fare depends where you want to be collected Ferry or airport . About £ 4.50 from sea terminal and £19 airport
0
Votes
pinkval_8
4 April 2018|
AnswerShow all 3 answers
Response from Caymanmikey | Reviewed this property |
I wouldn't stop here unless you are desparate or skint. It's just awful, awful and oh yes, awful!.
1
Vote
Room Tips
"Request Sea View or will be over looking busy car park."
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"Get one looking over the bay"
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"Sea view room is much better than a room at the back of hotel."
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"Sea view room worth the upgrade"
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