We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Empress Hotel

PricelineUSD 87*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 174*
USD 87*
USD 174*
USD 87*
USD 174*
USD 87*
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Empress Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

559 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 548: English reviews
Start your review of The Empress Hotel
 Click to rate
Reviewed 4 days ago NEW

The breakfast offered a good selection. The dinners were very good, then only had five options, but loved the three we tried. Having a piano played in the evening was a change, was televisions as well with sport. Central location. Only negative is one small lift, you may have to wait or use the stairs.

 Report
Helpful?
Thank Caren A
Bolton, United Kingdom
Reviewed 5 days ago NEWvia mobile

The hotel has nice frontage and there is a nice piano bar ( though it could do with sprucing up a bit). Once through the reception the corridors are a bit gloomy and it is showing its age. One wonders what the tape over the lift button is about as it seems to be working quite normally. The single room...

 Report
Helpful?
Thank nidgster
Reviewed 5 days ago NEWvia mobile

I have come here in spring the past 4 years, and always have an enjoyable time. Although it is not cheap, I've always found my room very clean & with good facilities. For meals I've usually ate in the bar, as I've found the upstairs restaurant too expensive for me, and dislike very much the burgers restaurant menu downstairs. I...

 Report
Helpful?
Thank Juliet P
Accrington, United Kingdom
Reviewed 6 days ago NEWvia mobile

This was my first ever visit to the Isle of Man and I must admit Douglas was gorgeous in the sunshine. The hotel itself though could definitely do with an update, the decor is very old fashioned and faded. From the outside it promises an Art Deco feel and even in the foyer you are still quite hopeful, it wasn't...

 Report
Helpful?
Thank Colljack
Ilford, United Kingdom
Reviewed 1 week ago

The hotel is obviously being updated, but our sea view room was already finished to a very good standard. Bed luxurious, bedclothes lovely and the room furnished nicely with good facilities. The food ( breakfast and dinner we didn't have lunch ) was first class. We shall definitely visit again.

 Report
Helpful?
Thank larpsmacc
Preston, United Kingdom
Reviewed 1 week ago

Once again a sea view room with plenty of space, clean, comfortable and with a new TV. The staff continue to make your stay a pleasure. Centrally situated on the promenade it has the bus service within 100yards and is a 15 minute walk to either the Steam Railway or the Electric Railway.

 Report
Helpful?
Thank hpbondsfarm
Poulton Le Fylde, United Kingdom
Reviewed 1 week ago via mobile

Stayed one night as had to catch early ferry The room was spotless and the staff really helpful, we had continental breakfast served in our room at 6-15am- warm croissants!!can recommend this hotel and would definitely stay here again

 Report
Helpful?
Thank Pauline H
Dewsbury
Reviewed 1 week ago

We stayed here for a sporting event my son was taking part in - needing space for his kit we booked a superior twin room with sea view. The room was spacious but the hotel looks and feels tired: the lift panel was taped on and carpet worn. The breakfast was fine, nothing special, with a range of choices and...

 Report
Helpful?
Thank DavidCLane
Worthing, United Kingdom
Reviewed 1 week ago

This was my first visit to Isle of Man so I researched a lot of hotels and settled on The Empress. My girlfriend and I booked direct and the process was smooth and professional. We chose one of their 3 Suites as it cost only a little over the double room price and this was a special occasion for us....

 Report
Helpful?
1Thank steven c
HEHotels, Manager at The Empress Hotel, responded to this review

Dear steven c Thanks for your 5 star review. I'm really glad you liked the newly refurbished Suite and found the décor, new furniture and soft furnishings to meet a good standard and you found the food good too. I hope you can stay again soon. regards Neil Gray Business Manager

London, United Kingdom
Reviewed 1 week ago

Being booked into this hotel by a client, yet again, I wondered if there would have been any improvement since 2015. The answer is...No. In fact if anything slightly worse. Let me explain. I present a lecture to a group of accountants in the Manx Museum starting at 4 but I am conscious of the fact that a flight to...

 Report
Helpful?
Thank Paulinderwick
HEHotels, Manager at The Empress Hotel, responded to this review

Dear paulinderwick Thanks for your lengthy feedback. Hotels have a checkin time for a specific reason, and that is it takes a lot of time to clean the rooms after guests checkout, have them checked by a supervisor that they meet our very high standards, and then inform reception they are ready. With such high occupancy, most rooms are in...

156 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (125)
Viewed
Hotel & Grounds (20)
Viewed
View from Room (11)
Viewed
Bathroom (7)
Viewed
Room/Suite (15)
Viewed
Dining (6)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (1)
Viewed
Other (30)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Douglas hotels
0.2 km away
The Welbeck Hotel
The Welbeck Hotel
#1 of 22 in Douglas
369 reviews
1.0 km away
The Claremont Hotel
The Claremont Hotel
#4 of 22 in Douglas
348 reviews
0.5 km away
Sefton Hotel
Sefton Hotel
#10 of 22 in Douglas
590 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Best Western Palace Hotel & Casino
0.3 km away
Ascot Hotel
Ascot Hotel
#2 of 22 in Douglas
338 reviews
0.2 km away
Mannin Hotel
Mannin Hotel
#3 of 22 in Douglas
143 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Empress Hotel offers three star comfort and has 102 bedrooms of which there are 3 luxurious executive suites with separate lounge area. There are a number of Executive Sea View rooms and a fantastic top floor Penthouse overlooking the whole of Douglas Bay. All of the remaining Classic single, double and twin bedrooms are fully equipped with the comforts of home. For dining, we have The Brasserie Restaurant offering an ala carte selection of carefully prepared dishes by our expert team of chefs and this is located by reception. Alongside the restaurant is the Piano Bar which is open from 11am until late with our resident pianist playing 4 days a week and Sky Sports also available for Sports fans. Our Manx Gourmet Burger Restaurant is open on the lower ground floor, serving the best locally produced burgers on the Island. The hotel has a small gym, sauna and steam room for residents only use, along with our Beauty & Massage Suite operated by Halcyon Beauty. ... more   less 

Additional Information about The Empress Hotel

Address: Central Promenade, Douglas IM2 4RA
Region: United Kingdom > Isle of Man > Douglas
Price Range: $124 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Empress Hotel 3*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, LateRooms, TripOnline SA and HotelQuickly so you can book your The Empress Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Empress Hotel Douglas
Empress Hotel Isle Of Man
The Empress Hotel Isle Of Man/Douglas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Empress Hotel staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from The Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is worth . Good size but not large .”
360carena, 25 May 2017 | Read review
“A sea view would be my recommendation .”
larpsmacc, 21 May 2017 | Read review
“Rooms overlooking the bay give you the sun and the view.”
hpbondsfarm, 21 May 2017 | Read review
“our second floor Suite was very quiet and had lovely views over the Bay. Well worth the modest extra cost over a superior double.”
O2566PLstevenc, 17 May 2017 | Read review
“Try a seafront - could be better - avoid 317...”
Paulinderwick, 17 May 2017 | Read review
5 of 5
Priceline
USD 87* /night
View Deal
TripAdvisorUSD 87
Booking.comUSD 87
AMOMAUSD 174
View all 7 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates