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    Mountain Park Hotel

    Northop Road | Flint Mountain, Flint CH6 5QG, Wales
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (30)
    Room & Suite (3)
    Hotel & Grounds (29)
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    Overview

    • Excellent29%
    • Very good23%
    • Average16%
    • Poor11%
    • Terrible18%
    2 days ago
    “Surprised, but damn it was warm! ”
    5 Mar 2017
    “Must have been great in it's day”
    Free Wifi
    Free Parking
    Restaurant
    Room Service
    Bar/Lounge
    3 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (155)
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    11 - 15 of 155 reviews

    Reviewed 16 January 2017

    I've eaten at the Mountain Park Hotel many times over the years but had not eaten there for a good 4 years and while under new management. I booked a table for 4 (plus my 1 year old son). Firstly I assumed we would be...More

    3  Thank andydxgame
    Response from Yan C, General Manager at Mountain Park Hotel

    I am so sorry that you were not offered to dine in the Restaurant, I have looked into this and dealt with the person who was on shift that day, as it was not the case, the Restaurant is open every evening apart from Sunday....More

    Reviewed 13 January 2017

    We have been to Mountain Park for Christmas lunch for the last three years and the first two experiences were fantastic and we couldn't have asked for anything more. However Christmas 2016 was a dreadful experience in regards to the kitchen and the service which...More

    1  Thank Scrumpy987
    Response from Yan C, Manager at Mountain Park Hotel

    Please allow me to apologise, as I have only seen your complaint, it is unfortunate that you have not contacted me directly to allow myself the opportunity to rectify. Their are no excuses for this, as I only wish that I could have investigated further...More

    Reviewed 9 January 2017

    Popped in for dinner one night, restaurant was closed so ate in the pub. Didn't expect much as the TV was going and only about 3 people in the place. Ordered a rib eye steak which came, cooked as ordered and nicely flame flavoured. Considering...More

    Thank nimbusgb
    Response from Yan C, General Manager at Mountain Park Hotel

    Thank you for your comments

    Reviewed 5 January 2017

    To be honest we were on the way to somewhere else but for some problems in the kitchen the place was shut , so we decided to call here as we have never been , we got there and we're quickly shown to a table...More

    Thank Keith E
    Response from Yan C, General Manager at Mountain Park Hotel

    We appreciate your comments, as we hope to see you in the future

    Reviewed 1 January 2017

    We travelled 90 miles to spend new years eve with friends, sounded great....double room, 3 course evening dinner, tribute band, breakfast...£160 o.k. for NYE. Room was cramped with central heating stuck on thermo nuclear, main door fitted the hole very badly, lock worked sometimes. T.V....More

    1  Thank Donagen
    Response from Yan C, Manager at Mountain Park Hotel

    I am disappointed that you have decided to advertise all, as you where asked to move rooms at the time and refused, the television as mentioned to you operated from the head rest, as an employee came to your room to sort, as mentioned before...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 66 - USD 90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (30)
    Room & Suite (3)
    Hotel & Grounds (29)
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    Questions & AnswersAsk a question
    Scrumpy987
    We did raise our complaint with a member of your staff on Christmas Day and with hindsight we should have asked to speak to the manager. We left after being told there was nowhere for my mother to sit and he apologised and said that there was nothing he could do. My father also came in a few days later and spoke to someone (l am unsure who) who apologised and gave him a mince pie and a cup of coffee.
    15 January 2017|
    Answer Show all 2 answers
    Response from Yan C | Property representative |
    I am sorry, can you describe the person concerned, as I can look at the matter further, as I was here throughout Christmas Day, I appreciate your understanding.
    0
    Votes
    Adam L
    Do you show sky sports in the bar?
    13 August 2016|
    Answer Show all 2 answers
    Response from Yan C | Property representative |
    Sorry not anymore
    0
    Votes
    Room Tips
    "Room 6 and 7"
    Read review
    "Room 20 has a fantastic view but furthest from the bar"
    Read review
    "We booked superior room, well worth it"
    Read review
    "Some rooms are not at ground floor level, so please express a preference, should you need to."
    Read review