Wow where do I start; booked the hotel so I could go for a swim after work. When I arrived both windows were wide open, didn’t think much about it closed them and went for a swim. The pool is dated and not that clean;...More
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We stayed for 1 night in the hotel on Saturday the staff were really friendly and helpful. The hotel itself was clean and the beds were amazingly comfy! Had a great nights sleep. We also used the spa facilities where we had a treatment -...More
Dear Jemma1, I enjoyed reading your recent review with regards to your 1 nights stay on Saturday night and that you were able to enjoy a treatment in the Health Clubs Spa. The bed that you refer to are supplied with a Sealy mattress and...More
Stayed here with work this week with 12 of us. Check in was great - very friendly and efficient - Actually, all the staff were great - very friendly all round. Room, this was a little tired, but certainly have been in worse - No...More
Dear Mike A Thank you for sharing your positive review after staying at Bannatyne Hotel. I will be pleased to pass on your lovely comments regarding the staff and that you had no complaints with your stay. Look forward to your return. Kind Regards Matthew...More
Due to the adjacent dual carriageway the rooms are very noisy (slept with earplugs) The room was very poorly cleaned as the week progressed. Floor was dirty. Dirty cups and spoons not replaced. Expected a lot more. Will not stay here againMore
Dear Jocmac1994, Thank you for taking the time to share your review. I have discussed your comments with the Hotel and and how we can address the issues and prevent them from happening like this again. I am sorry that we did not live upto...More
A group of us stayed this weekend and we had 7 rooms all together. Every room was dirty. Dirty bathrooms, carpets, hairs in the bed, dirty surfaces, dirty bathroom floors, dirty sinks and the smell from the toilets was pungent and made me wretch. I...More
Dear Hayley 0, Thank you for sharing the groups review regarding your recent stay. I am sorry that you found the rooms not to your liking. I have investigated your review with the Hotel team and have made the necessary requirements so that we can...More
"If you are sensitive to noise and like to have the window open, you would be better to stay in a room on the..."
"Some rooms face away from the motorway and would be quieter, plus the lower floors would also be better"