We originally stayed here in July 2021 just after The Ro opened. They had a few teething problems and so asked us back to give them another chance. We returned in October and I can honestly say they far exceeded our expectations! We received an extremely warm welcome back from Khara and the rest of the team, had a beautiful lakeview room (the beds are soooo comfy!) and breakfast and dinner were absolutely delicious. The hotel is very stylish with lots of attention to detail and the restaurant and bar area are welcoming and well stocked with a great cocktail menu too! I cannot rate the hotel and the team highly enough! Thank you Khara and everyone else at The Ro who made our stay so special… we will definitely be back!
Stayed for one night last night and was very impressed - the room, staff, dinner, breakfast and drinks were excellent. We had a lake view room that was huge and was perfect. Dinner and breakfast was really good quality, portions big and the service was fantastic. We got leathered in the bar afterwards and really enjoyed the range of lagers and cocktails. Overall a great stay and a huge improvement on our last stay when they had just opened after refurbishment - well done Karah and team 👏👏👏👏👌👌👌
We have had an amazing day at bowness on Windermere paddleboarding , we were met by very attentive reception staff at To hotel, Bowness on Windermere, we have had an amazing meal and Danny makes an amazing espresso martini, x
I cannot put in words how disappointed we were with this hotel. After a lovely stay in a beautiful inn in Hawkeshead on our way to Scotland we decided to stay for one more night by the lakes so we can explore a little extra. Unfortunately we couldn’t continue our trip to Scotland so we thought we will treat ourselves for a special night away and book a beautiful hotel. We booked one night for £350 in this hotel. We read that it was recently refurbished and under new management so we thought we cannot go wrong. Our room was tucked away looking at tin sheds in the back in the attic!! We had to bend down to get to our bed. We hit our heads several times. The bins and draws was full of rubbish the previous guests have left and it wasn’t a clean room. I went to see the receptionist and expressed my concerns. The only thing we got offered that they come and take the rubbish out. She asked if we wanted to cancel our room but we couldn’t have due that we were about 350 miles from home. We were told that they have issues with the housekeeping… they didn’t offere another room which would be suitable for the price we paid for!! After my disappointment I thought I have a cup of tea in our room but it turns out we didn’t have cups, teabags or even a spoon. I got told they give a wooden stirrer … for £350??? Great. Had a cuppa and then headed down for dinner. All of the items on the menu was earlier delivered from a frozen food company so they literally warmed it up. Next morning the Covid aware team put out a help yourself breakfast which meant all cooked items were cold and you had to use the same utensils what everyone else touched. Luckily we were one of the first for breakfast due that we couldn’t sleep after banging our heads. Very sad that after several chats with the receptionist lady we had not received an answer from the manager - Craig… and we even been promised we will receive a call. We are still waiting. I have contacted the hotel several times. We totally understand that some hotels suffered not having enough staff available but they should have not advertised rooms available at that high price and let people down. It is not fair. If it would be £100 I would not said a word. We really wanted to have a lovely night away and what it did is just made us feeling sick how much we paid for such a shocking service.…
I would not stay in this hotel ever again , i stay on the 9th of Oct through my work booking and on my arrival i had to pay a £50.00 desposit , im still awaiting for this to go into my bank a week later after numerous phone calls , which you cannot contact hotel direct which seems strange , also to add the restaurant was unavailable due to a private party going on which the prioritised them instead of rest of guest , read rest of reviews they seem to take the £50.00 and not give it back , anyone stays here refuse to give them the 50 desposit C Gobourne