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26 King Street, Newcastle-under-Lyme ST5 1HX England
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About

#1 of 5 hotels in Newcastle-under-Lyme
Location
Cleanliness
Service
Value
Travellers' Choice
The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Newspaper
Non-smoking hotel
Paid public parking nearby
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Taxi service
Meeting rooms
24-hour front desk
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Room features
Desk
Interconnected rooms available
Room service
Telephone
Wardrobe / wardrobe
Coffee / tea maker
Electric kettle
Flatscreen TV
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
776Reviews5Q+A98Room tips
Traveller rating
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  • 64
  • 34
  • 15
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Popular mentions
mjnixon2 wrote a review 14 Jan.
Paignton, United Kingdom2 contributions
Clean, comfortable and spacious room. Spacious bathroom. Excellent breakfast. The staff couldn’t be more helpful and friendly. I have stayed in other hotels whilst working in this area and this is by far the nicest and best value for money.
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Date of stay: January 2021
Cleanliness
Service
Trip type: Travelled on business
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Stace O wrote a review 12 Jan.
2 contributions
Mr sheikh has been amazingly helpful today to myself and my brother who is going through a tough time at the minute, and after spending two nights on the street I wasn’t having any luck finding a hotel untill I called the borough arms hotel , mr sheikh has generously let him stay at the hotel for a very affordable price during the pandemic, I’m very greatful and 100% recommend this hotel. The staff are also very pleasant.
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Date of stay: January 2021Trip type: Travelled with family
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Beecs wrote a review 2 Jan.
1 contribution
After needing a room last minute we were welcomed with open arms to The Borough Arms. Mr Sheikh was more than accommodating and ensured we had everything we needed during our stay. All the staff were very friendly and the room was just what we needed. A huge thank you again. We will definitely be using again soon whilst we go through a house move. Thank you
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Date of stay: December 2020Trip type: Travelled as a couple
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Shannon G wrote a review Dec. 2020
1 contribution
Me and my partner said here for Christmas and what a fantastic stay, they are so pleasant and can't thank them enough for making us both welcome would definitely come here again, the manager was so polite and very welcoming.
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Date of stay: December 2020Trip type: Travelled as a couple
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disgruntled visitor wrote a review Dec. 2020
4 contributions
I stayed at this hotel with my husband on 14/15th December due to him having an operation at North Staffs University Hospital. I have to say that from the moment we booked in we had impeccable service. Nothing was too much trouble, and all concerned went above and beyond their duty. The owner was very much hands on and always referred to you by name and took a personal interest so much so that you felt extremely welcome. We went as guests but came away as friends which was totally awesome. I would highly recommend this hotel without hesitation as we received first class service during our stay. We stayed in the annexe which was most suited to our needs and felt very safe and secure . This hotel is also walking distance from the town centre and 5 mins car/taxi to the North Staffs Hospital. All in all a most wonderful experience which was faultless.
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: If stairs are a problem then the annexe definitely suits your needs
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PRICE RANGE
USD 55 - USD 82 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandStaffordshireNewcastle-under-Lyme
NUMBER OF ROOMS
40
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Frequently Asked Questions about Borough Arms Hotel
Which popular attractions are close to Borough Arms Hotel?
Nearby attractions include Brampton Museum (0.3 km), The Cask Bar (0.3 km), and Mellards Bar (0.5 km).
What are some of the property amenities at Borough Arms Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Borough Arms Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Borough Arms Hotel?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Borough Arms Hotel?
Conveniently located restaurants include Revolution, Basmati, and Ostler at The Borough Arms Hotel.
Does Borough Arms Hotel have an airport shuttle?
Yes, Borough Arms Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Borough Arms Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Newcastle-under-Lyme.
Does Borough Arms Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Borough Arms Hotel?
Many travellers enjoy visiting Chatterley Whitfield Heritage Centre (7.8 km), Stoke-on-Trent Railway Station (2.8 km), and Ford Green Hall (5.7 km).