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The Cloud Hotel

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The Cloud Hotel
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241 Reviews from our TripAdvisor Community

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Showing 241: English reviews
London, United Kingdom
Reviewed 5 days ago NEW

The staff at this beautifully located hotel are excellent and we received a friendly warm welcome. We had a beautiful view of the New Forest from our room. However, although the room was fine the four poster bed was very 'creaky'. This led to us both having very little sleep as everytime you move in this bed the metal sprung...

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1Thank robins19087
Wimborne, United Kingdom
Reviewed 3 weeks ago

We have visited the Cloud Hotel for many years and always enjoy the ambience, the friendly staff and the good food, however on this occassion the four of us were disappointed with the portions. There was insufficient meat and vegetables that would satisfy a healthy appetite. This detail requires attention as they will lose clients.

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2Thank swalker911
Southampton, United Kingdom
Reviewed 4 weeks ago

We had a very enjoyable evening at this lovely hotel, the staff were welcoming, helpful and friendly. The christmas dinner, nuts, sweet, wine and coffee were very nice. It was warm and cosy but not too hot, would go there again.

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Thank zoe233546
Reviewed 15 December 2016

The Cloud is in a lovely location and the building and interiors are very nice, cosy and comfortable. I was visiting for a birthday meal so we were a large group and had booked a function room. We were welcomed by staff and shown to the seating area. My first impression was the stifling heat, the whole reception area and...

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2Thank Polly H
Broxbourne, United Kingdom
Reviewed 13 December 2016 via mobile

We traveled down from Hertfordshire for a family Birthday to the Cloud Hotel . Very dissapointed , we have been there at least 3 times before . Seemed to be treated like a second class citizen this time . Sat down waiting for the family to arrive . To watch the Robinson family arrive , their coats were taken drinks...

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1Thank Antony c C
London, United Kingdom
Reviewed 26 November 2016

The Cloud Hotel is charming. It is really cosy, the room was very comfortable and the staff friendly. I loved the theatricality of the bar: the owner used to be in the 'Tiller Girls' dance troupe and the bar is adorned with curtains and memorabilia. The location is great (I was really excited about the New Forest ponies grazing just...

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Thank Cocoabeanie
Brockenhurst, United Kingdom
Reviewed 15 November 2016 via mobile

We couldn't choose a better place for our high tea wedding reception party !!! Very accommodating,pleasant and great organisers . Staff ( a specially Tony ) wonderful and so attentive ! X Food was well presented and delicious. It was a wonderful day and the Cloud was definitely one of the main factors to make it so special . Highly...

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Thank Caroline197605
Amersham, United Kingdom
Reviewed 12 November 2016

We arrived early but met friends in a cosy room having pots of tea. The hotel could easily let us have extra cups. The reception was in a large room at the back where six tables had been set. A glass of bubbly was given to us to get us refreshed. The tables were organised so groups of friends could...

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Thank Peter S
Hove, United Kingdom
Reviewed 8 November 2016

The Cloud was a pleasing ray of sunshine in the New Forest. Exactly what was required to get away from it all. It's location was perfect and the welcome relaxed and friendly. Perfect for autumnal walks

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Thank AmarantoGreen
Leicester, United Kingdom
Reviewed 8 November 2016 via mobile

This was our first visit to Brockenhurst to attend a friend's birthday party. We were really pleased with our room and the surroundings and this hotel provided a comfortable base for us over the weekend. We would book again.

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Thank MrsS143

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
The Cloud Hotel is a 3 star hotel located at Brockenhurst in the heart of the New Forest National Park. The famous New Forest ponies can be seen outside the entrance of the hotel which faces directly onto the open forest. The Cloud Hotel has recently been upgraded from an AA 2 star to an AA 2 red star Inspectors Choice Hotel, and upgraded again to an AA 3 star hotel. We continually strive to offer the best customer service and standards possible for our guests. ... more   less 

Additional Information about The Cloud Hotel

Address: Meerut Road, New Forest, Brockenhurst SO42 7TD, England
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Price Range: $68 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cloud Hotel 3*
Number of rooms: 18
Also Known As:
Cloud Hotel Brockenhurst
The Cloud Hotel Brockenhurst, New Forest
Hotel Style:
#1 Best Value Hotel in Brockenhurst
#4 Romantic Hotel in Brockenhurst
#4 Family Hotel in Brockenhurst
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Questions & Answers

Questions? Get answers from The Cloud Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Larger rooms on the first floor overlooking the forest.”
 of 5 bubbles robins19087, 15 Jan 2017 | Read review
“Book early to get a Forest view!”
 of 5 bubbles Dr0wl, 1 Nov 2016 | Read review
“Forest facing rooms for the forest view.”
 of 5 bubbles malcolms504, 1 Nov 2016 | Read review
“Rear rooms on first floor are our favourite.”
 of 5 bubbles trevors225, 23 Oct 2016 | Read review
“Did not stay this time just had tea”
 of 5 bubbles ianp228, 22 Aug 2016 | Read review
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