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Balmer Lawn

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Balmer Lawn
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1,433 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Southampton
Reviewed yesterday NEW

Average Christmas meal, would have been Ok until ordered a glass of Sauvignon Blanc 175ml and was charged £7 thats £42 pounds a bottle!! then at the end of the meal there was NO Coffee provided, again at £26 you would think they could supply a coffee.

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Helpful?
Thank trevortheweather
Reviewed 2 days ago NEWvia mobile

Well our 2 night stay was lovely our room was very clean with pleanty of space staff were friendly and helpful especially the house keeping team and reception desk staff went above and beyond also lovely area for a walk and very relaxing break before our mad Xmas rush at work second time visit will definitely do again

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Thank Angela A
Reviewed 3 days ago NEW

This has fast become 'our special hotel'. Every time my husband and I stay here we are never disappointed with the standard of the hotel or the level of customer service. Last weekend we had our usual pre-Christmas long weekend at Balmer Lawn. The weekend started great as always. We'd gone for the best suite in the hotel this time...

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1Thank Caz S
Bath, United Kingdom
Reviewed 5 days ago NEW

From my point of view the weekend we all stayed here took a lot of organisation and headache, but the staff who I was in communication with were excellent and really made things happen. We stayed for a special birthday for my son some of us stayed two nights and some just the one. We had a private dining room...

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2Thank applegate69
Southampton, United Kingdom
Reviewed 1 week ago

We have just visited for the second time, this time for a Xmas Party celebration. I can only reiterate what previous guests have said about the way you are treated and made to feel special. The whole evening was excellent and we couldn’t fault the food or service. We stayed overnight on the top floor, our only complaint was that...

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Thank Mark P
Southampton, United Kingdom
Reviewed 1 week ago via mobile

We visited the Balmer Lawn on a Groupon and oh how I wished I had booked longer. What a wonderful place and they treat you special. We arrived early but that was ok, we got a lovely room, the spa was enjoyable, the ambience lovely and then the food. The food was presented well and some of the most tasty...

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Thank WMack01
Chris W, Owner at Balmer Lawn, responded to this review

Dear WMack01 What a fantastic review, thank you so much for your very kind comments, they will be greatly appreciated by the entire team.

Reviewed 1 week ago via mobile

My husband and I booked a two night stay through groupon , room was very small , a brick wall faced you on entering room , which a manager advised it was a feature wall , not one that I have ever seen I must say ! No wardrobe just hangers on a rail placed over the plug sockets which...

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2Thank Dawn W
Chris W, Owner at Balmer Lawn, responded to this review

Dear Dawn It was your choice to book a really good value deal through Groupon at £99 for two people including breakfast, if you deduct the VAT and breakfast we actually get around £49.20 for that room! I am amazed by your comments about Room 5, when we recently refurbished this room we uncovered an old fire escape door that...

Southampton, United Kingdom
Reviewed 2 weeks ago via mobile

Having stayed here before was still impressed by the service, decor and hospitality, though for the life of me cannot see the need to cater for dogs at the expense of the hygiene and cleanliness. Really let's the establishment down, such a shame. I wouldn't feel the need to bring my horse or my goldfish!

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2Thank beeniecrew-182
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear beeniecrew-182 Thank you for your review but such a shame you felt that allowing dogs at the hotel lets us down. We pride ourselves on being a family run forest hotel and being dog friendly. Families do like to come away with their four legged family members, which makes their stay extra special, however, there is no excuse for...

Greater London, United Kingdom
Reviewed 2 weeks ago via mobile

My boyfriend and I, have just driven back from Balmer Lawn after staying for 2 nights. We booked the hotel for our 5 year anniversary getaway and will definitely be singing the praises to friends and family. We booked a groupon deal for 2 nights, dinner and spa access. Firstly, the welcome we received was most friendly. We went for...

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1Thank Aimee R
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Aimee R What can I say! Fantastic review, thank you very much. i will certainly pass on your comments to all our departments. I hope we can welcome you back again very soon.

Essex
Reviewed 2 weeks ago

Arrived on a very cold and grey Sunday morning mid-day and was welcomed by a very friendly helpful receptionist who informed that check in would be 3pm. We therefore headed to the bar for a drink and some lunch which we had by the log fire in the lounge seated on a leather chesterfield sofa. The décor of the lounge...

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Thank Sheanie
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Sheanie Thank you for your very comprehensive review! The atmosphere in the lounge at this time of year really is fantastic especially when the fire is going. It is certainly something to appreciate when the weather is extremely like like the past few days. I hope we see you again very soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Beresfords Restaurant
Beresfords Restaurant
Cuisines: European, British
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
A good quality 4 Star Hotel & Spa set right in the heart of the beautiful New Forest National Park. We have extensive leisure facilities - indoor and outdoor pools, Jacuzzi, 6 Spa treatment rooms and relaxation area, tennis and squash courts and fully equipped gym. Beresford's our award winning restaurant offers some of the finest locally sourced foods in the area. You can access the Forest directly from the hotel. We have 6 rooms suitable for private, wedding and conference/corporate use. The hotel is privately owned and managed and we pride ourselves on offering great service. Book directly with the hotel for the best rates and room allocations inclusive of a full English breakfast. ... more   less 

Additional Information about Balmer Lawn

Address: Lyndhurst Road, New Forest, Brockenhurst SO42 7ZB, England
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Price Range: $169 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balmer Lawn 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst, New Forest
Hotel Style:
#2 Luxury Hotel in Brockenhurst
#2 Spa Hotel in Brockenhurst
#6 Family Hotel in Brockenhurst
#7 Romantic Hotel in Brockenhurst
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Questions & Answers

Here's what travellers have asked, with answers from Balmer Lawn staff and other travellers.
9 questions
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Questions? Get answers from Balmer Lawn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 33 is the best 4 poster room with a lovely view!”
 of 5 bubbles 151cazs, 6 Dec 2016 | Read review
“A lower floor 4-poster room is best”
 of 5 bubbles markpL4654NY, 2 Dec 2016 | Read review
“forest or field view”
 of 5 bubbles Sheanie, 22 Nov 2016 | Read review
“Ask when you book. There is a lift.”
 of 5 bubbles 136jennyf, 15 Nov 2016 | Read review
“Ask for a forest view”
 of 5 bubbles Phil-Diana, 7 Nov 2016 | Read review
5 of 5
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