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St Andrews Town Hotel

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St Andrews Town Hotel
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431 Reviews from our TripAdvisor Community

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Showing 429: English reviews
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Worcester, United Kingdom
Reviewed 1 week ago

Credit where credit is due to this lovely hotel. I did find reason to complain after attending a Christmas Party Night in December 2016. I spoke to a member of staff who apologised, thanked me for my comments and offered a complimentary dinner. I must say the ambience in the dining room is absolutely beautiful. Atmospheric low lighting, beautiful decor...

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Thank gail-hamilton
Reviewed 2 weeks ago via mobile

Ate here once again with fifty plus friends in a group the food was served hot very hot and was excellent great flavour really enjoyable evening staff were friendly and attended to us all very well Look forward to the next visit Thanks

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1Thank bernard c
Leicester, United Kingdom
Reviewed 4 weeks ago via mobile

Attended a Wedding Fayre on Sunday and must say it was fab! Great selection of exhibitors all really friendly and helpful. Received a lovely welcome from a lady from their Costwold hotel. I can see that this would be a lovely wedding venue (although ours is already booked). We stayed and had a free glass of fizz and a coffee...

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1Thank Gem-Gem2410
HotelRep01, Manager at St Andrews Town Hotel, responded to this review

Thank you for your kind review. As you can image Wedding Fayre's take a lot of organising and we are so pleased you enjoyed your visit. We are lucky to have such lovely exhibitors that we work closely with and I'm delighted you found lots of information that was useful for your wedding (shame we can't share your day at...

East Yorkshire
Reviewed 16 January 2017

We have just returned from a diamond wedding celebration at the St Andrews Hotel and I have to say the hotel and the staff far exceeded our expectations. We booked our rooms online at £70 for a double which we thought was very reasonable. We were greeted at the entrance of the hotel by a member of staff smiling and...

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2Thank Michelle L
HotelRep01, Manager at St Andrews Town Hotel, responded to this review

Dear Michelle Thank you so much for your detailed feedback. Myself and all the team here at St Andrews are absolutely delighted you had a super time both with your stay with us and the Diamond Anniversary celebrations. Reviews like this reinforce the customer experience training we regularly undertake at the hotel have a positive impact on our customers journey....

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 16 January 2017 via mobile

Attended golden wedding afternoon tea celebration and stayed for the night. Staff courteous, nothing too much trouble for them, very friendly and professional. Room was great, breakfast even better. Highly recommended. 10 out of 10.

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1Thank A TripAdvisor Member
HotelRep01, Manager at St Andrews Town Hotel, responded to this review

Thank you so much for your lovely review. I know the team really enjoyed looking after you and your family & friends and are delighted to make your experience very special. We look forward to having the opportunity of welcoming you back to St. Andrews in the not too distant future. Best Wishes Amanda Wallis

Stockton-on-Tees, United Kingdom
Reviewed 14 January 2017

arrived after a 14 hour day. started check in to be told - "I've got your reservation but there's no room for you!". Then stood there until receptionist said "Should I try and find you somewhere else?". That would be good I said. Made my long day even longer!! Absolutely hopeless

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Thank Andrew M
HotelRep01, Manager at St Andrews Town Hotel, responded to this review

Dear Andrew Thank you for your leaving your comments. Often it's easy to walk away without sharing issues and on this occasion your experience is not acceptable. To enable me to investigate this further, I would really appreciate if you could email me your full name and date of your reservation directly to amanda.wallis@veritashotels.com I look forward to hearing from...

Kidderminster, United Kingdom
Reviewed 11 January 2017

Purchased a groupon voucher for my mother, brother and I to enjoy afternoon tea. And we certainly did enjoy it. We were greeted by Mark who showed us to the garden room which was clean, comfortable and beautifully decorated. Mark was very attentive and the afternoon tea was lovely. The sandwiches were fresh and the cakes delicious. Will certainly be...

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3Thank GLeighton
HotelRep01, Manager at St Andrews Town Hotel, responded to this review

Thank you so much for your lovely review. I am delighted you and your family had a wonderful afternoon tea with us and I will pass on your comments to Mark. If you would like to be kept up to date with offers throughout the year then please do send your email address to me at amanda.wallis@veritashotels.com We look forward...

Worcester, United Kingdom
Reviewed 9 January 2017

Our table was booked early in September and deposit duly paid. Girl at the desk offered no eye contact and showed no interest in our booking for our Christmas Day lunch? It goes downhill from thereon ... plagued by phone calls to request our deposit (AGAIN) and then full payment for the day? Customer service is the biggest issue with...

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8Thank catherine b
HotelRep01, Manager at St Andrews Town Hotel, responded to this review

Dear Catherine Thank you for your review. I am in the process of reviewing this and the team are coming back to me with an update. I would appreciate the time to talk to you more about your experience and of course I want to share the full feedback with you. Please could you send me a contact number of...

Droitwich, United Kingdom
Reviewed 1 January 2017

We have stayed here a couple of times a year for 5 years.... I have had a couple of ok to good stays (which I keep trying to recreate) and the location is very handy for family... however, I really should have stopped coming here! I keep giving it second chances because some parts do work (rooms can be good,...

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3Thank nickyholmes333
HotelRep01, Manager at St Andrews Town Hotel, responded to this review

Dear nickyholmes333 I was sorry to read that you had not enjoyed your stay with us recently, please accept my sincere apologies for this. I would very much welcome the opportunity to discuss this further with you, please feel free to contact me amanda.wallis@veritashotels.com or call directly to the hotel on 01905 779677. I hope to hear from you soon....

Redditch, United Kingdom
Reviewed 31 December 2016 via mobile

I booked Christmas Day lunch for three at £69.95 per head which, considering it was Christmas Day wasn't bad for a "six course" meal. Now hear lies the confusing part of our experience, when we booked and paid we were sent, via email , the menu for us to select our choices, The hotel posters, notably in the gents,stated the...

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5Thank threadie
HotelRep01, Manager at St Andrews Town Hotel, responded to this review

Dear threadie Many thanks for taking the time to post a review following your time with us at Christmas. I was, however, disappointed to read that you had not enjoyed your experience with us, please accept my sincere apologies. We are always very keen to ensure our clients experience exceed their expectations and so when we haven't delivered, such information...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Roseannas Restaurant
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Breakfast Available

Additional Information about St Andrews Town Hotel

Address: St Andrews Drive, Droitwich WR9 8BS, England
Region: United Kingdom > England > Worcestershire > Droitwich
Price Range: $104 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St Andrews Town Hotel 3*
Number of rooms: 31
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Also Known As:
St Andrews Hotel
St Andrews Droitwich
St Andrews Town Hotel Droitwich, England
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if youre on your own , book a double as the singles are a bit pokey”
 of 5 bubbles mattjay49, 6 Nov 2016 | Read review
“Get a superior too”
 of 5 bubbles smithster101, 10 Sep 2016 | Read review
“Ask for one as far away from the snorer as possible!”
 of 5 bubbles elemesmt, 20 Aug 2016 | Read review
“Room 3 was wonderful”
 of 5 bubbles becky248, 14 Aug 2016 | Read review
“Numbers 1-6 are really nice”
 of 5 bubbles SirAwayal0t, 25 Jul 2016 | Read review
5 of 5