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Premier Inn Newcastle (Metro Centre) Hotel

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Premier Inn Newcastle (Metro Centre) Hotel
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514 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Paisley, United Kingdom
Reviewed 3 days ago NEW

Slightly unsatisfactory stay due to room allocation., requested a twin room but due to lifts not operation were allocated room for disabled where the bed was a double bed that was not particularly comfortable Otherwise it served our purpose for an o/night stay on our journey home.

Thank Alan C
Sutton Coldfield UK
Reviewed 4 days ago NEWvia mobile

A one night stay while up here for work. Trying to remember the last time I had a key for a hotel room. This place is one that hasn't been refitted to the new standards and it does show. However, staff are friendly and helpful, bed was comfortable and the room was well cleaned. Yes, I would stay here again.

Thank StuInSutton
Leeds, United Kingdom
Reviewed 4 days ago NEW

I like the fact that you know what to expect with premier inn. Clean hotel with a very comfy bed. Great location for shopping. The restaurant next door was great for breakfast but average for the evening meal (being gluten free my options are usually limited) and the meal i chose was very dry.

Thank Menjmm
Glasgow, United Kingdom
Reviewed 5 days ago NEW

Lovely Premier Inn . Staff was very pleasant and very helpful. DO NOT EAT IN TGE BREWERS FAYRE ATTACHED AS IT IS ABSOLUTELY DISGUSTING. Food dried up and not very warm. Waiter who served us was rude and blamed other staff for getting my order wrong instead of apologising and changing it. Bar staff was pleasant enough. Eat elsewhere but...

Thank Sandra M
Leven, Fife
Reviewed 6 days ago NEW

We all had a great week-end at the Premier Inn Newcastle (Metro Centre)Hotel. The staff were very friendly and helpful. The rooms were very clean and the beds were comfy. The hotel was very close to the metro centre for us to do our xmas shopping.

Thank Sheila A
Cheshire, United Kingdom
Reviewed 1 week ago via mobile

Having never stayed at a premier inn due to the high price's we took a chance whilst we was visiting family in the area. After a very long day we couldn't wait to climb in to bed! We had high standards for premier Inn from what we have read and seen on adverts and would expect it to reflect the...

Thank Kim :
WhitbreadHotels, Premier Inn Team at Premier Inn Newcastle (Metro Centre) Hotel, responded to this review

Hi Kim, Thank you for taking the time to review your recent stay with us. I am sorry to read you did not enjoy your stay, our friendly teams are available 24hr should you encounter any issues throughout your stay then the team are happy to assist to ensure your stay is spot on. We do offer 2 types of...

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

Premier inns don't receive enough praise in my view, this ones a gem, the staff in the hotel & the brewers fayre next door made my stay enjoyable, the hotel isn't the most modern but the team there more than make up for that, the food next door is also top notch if you don't fancy venturing over to the...

Thank stephen m
Northern Ireland, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for the weekend. Staff very friendly Conveniently located, close to Metrocentre. Reasonably priced and handy to get too. Brewers fayre next door is great for food and also reasonably priced. Could do with being renovated as the walls are paper thin and can hear everything from other rooms. And floors creak awfully, so anyone walking on the floor...

Thank Tania1902
Wrecsam, null, United Kingdom
Reviewed 1 week ago

Stayed 25th to 27th November. Greeted ok. Rooms basic but get what you pay for. There is a brewers fayre next door but didn't try. Only thing about this hotel is the location, yes it's not far from the metro centre in a car but it is located right next to dual carriageway with no clear paths to walk if...

Thank Kirsty J
Coventry, United Kingdom
Reviewed 2 weeks ago

Comfortable rooms as always but people in above room were very heavy footed and their children were constantly running up and down the room. Fan was very noisy in bathroom room 11. Lovely comfortable bed and lovely shower. Television was a little smaller than usual

Thank Stumpy725

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Parking
Official Description (provided by the hotel)
Get closer to big brands, top entertainment and fabulous food at the Premier Inn Hotel Newcastle (Metro Centre). Just minutes from the UK's largest shopping and leisure centre, you'll also have all the business and cultural attractions of Newcastle right on hand. But it's not just about the bright lights and big city. You can also discover the peace and quiet of the Derwent Valley at National Trust haven Gibside or Derwent Walk Country Park. Then, after a day of indulgence or escape, return to our spacious rooms, Taybarns restaurant and extra-comfy beds. ... more   less 

Additional Information about Premier Inn Newcastle (Metro Centre) Hotel

Address: Derwenthaugh Road | Swalwell, Gateshead NE16 3BL, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $74 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newcastle (Metro Centre) Hotel 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Premier Inn Newcastle (Metro Centre) Hotel Gateshead
Premier Inn Gateshead
Hotel Style:
#3 Family Hotel in Gateshead
#4 Romantic Hotel in Gateshead
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Newcastle (Metro Centre) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Newcastle (Metro Centre) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor room - but tread carefully!”
 of 5 bubbles ILP-JP, 2 Sep 2016 | Read review
“ideal place for a stopover”
 of 5 bubbles johnpG6061ET, 8 Aug 2016 | Read review
“An east facing room should be quieter.”
 of 5 bubbles johndI1060CQ, 2 Aug 2016 | Read review
“Choose a different hotel!”
 of 5 bubbles AkelaH, 6 Apr 2016 | Read review
“We were opposite the door to the second floor and thought it might be noisy but it was great. Their good night guarantee is excellent.”
 of 5 bubbles mags521, 5 Jan 2016 | Read review
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