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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Well my Wife and I stayed here for one night 15/8/17 and so glad we did what a lovely couple that run this lovely hotel everything was perfect from the moment we arrived until the time we had to go we will be comming back...More
Another lovely break in this Little Gem of a hotel in Great Yarmouth. Perfection all the way. We just so enjoy our stay here. Always the best of welcomes from the perfect hosts Jackie & Richard. Thank you both so much. You never fail to...More
Great hotel, clean and very good breakfast. Richard and Jackie were very welcoming and so helpful nothing was too much trouble. Great location and will definitely be staying again. Highly recommend this hotel for anyone staying in Great Yarmouth
Thank michelle h
Response from skatingjackie, Owner at The Chateau HotelResponded 13 May 2017
It is really kind of you to leave this lovely review. we are so pleased you enjoyed your stay with us. We look forward to seeing you both again soon.
Me and my husband went in to this lovely hotel with a homeless man and the manger Richard help us with this and made sure the man had a nice room warm food thank you very much Richard
Very welcome in lovely place
1 Thank jadey444
Response from skatingjackie, Owner at The Chateau HotelResponded 26 April 2017
Thank you for your very kind review. Brian wasn't actually "homeless", and there are establishments in the town that can better cater for these types of unfortunate situations. However it is fair to say that he was certainly "down on his luck".
But Brian did...More
Stayed here on a last minute get away to the seaside, the hotel was gorgeous, very reasonably priced, the hotel was clean and clutter free, the owner and his wife were so friendly and nothing was too much trouble. The views from our room were...More
Thank Hollie H
Response from skatingjackie, Owner at The Chateau HotelResponded 10 April 2017
Thank you so much for your very kind review. We are so glad you enjoyed your stay and had a great weekend in the town. We do hope to see you again in the near future.
Response from skatingjackie | Property representative |
Thank you for your kind enquiry. Presently wifi is designed to be available in our quiet Guest's Lounge, for free use by residents. By definition, there are a few first floor bedrooms to which the wifi signal extends, so we... More
Thank you for your kind enquiry. Presently wifi is designed to be available in our quiet Guest's Lounge, for free use by residents. By definition, there are a few first floor bedrooms to which the wifi signal extends, so we could happily arrange for them to have one of these rooms if they are available.
At the end of this month however, we will be upgrading our router, so hopefully a better signal will be available to all the building from this time.
Richard Allen, The Chateau