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The White Swan Hotel by Compass Hospitality

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The White Swan Hotel by Compass Hospitality
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396 Reviews from our TripAdvisor Community

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Showing 392: English reviews
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Manchester, United Kingdom
Reviewed 3 days ago NEW

The car parking is £7 a night. The hotel is in the town centre so everything is on the doorstep. Nice basic double room with tea and coffee facilities. Was given a Free wine voucher on arrival! I had a pleasant glass of red. I didn't try the breakfast too costly and Ricci's does a better one! Free internet access.

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Thank Lumb12
Barnoldswick, United Kingdom
Reviewed 5 days ago NEW

The hotel is in an excellent location in the centre of Halifax. On arriving we pulled up outside checked in and the staff parked our car for the night at a cost of £7 which was very reasonable and on check out it was on the street which was free parking on a Sunday. All staff are very friendly and...

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1Thank MARGARET D
WhiteSwan1858, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for such a lovely 5* review. I am delighted to hear you enjoyed your stay with us, finding the location of use and the parking facilities helpful. Also finding the room to be clean and spacious with enough amenities. As we pride ourselves on our customer service, it's fantastic to hear we did not disappoint. I...

Coventry, United Kingdom
Reviewed 1 week ago via mobile

Check-in friendly and professional. The staff are polite and helpful. The hotel feels a little bit dated and worn but everything is perfectly functional. Apart from a few small problems with heating on the first night, I enjoyed a long weekend stay. The small issues I had were quickly rectified not long after I reported them. My standard room was...

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1Thank lonewayfarer
WhiteSwan1858, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your 4* review. I am delighted to hear you enjoyed your stay with us finding the staff to be polite and friendly as we pride ourselves on our customer service. It's good to hear that once you reported the problem, this then was resolved to ensure you had a comfortable...

Tenby, Wales
Reviewed 1 week ago via mobile

Firstly the rooms are comfortable and clean, tv, tea and coffee making facilities and a hairdryer are in the rooms. The leisure suite is pretty basic, they have weights up to 4.5kg, a treadmill, rower, stationary bike and punch bag. The staff were very friendly and helpful and the food was good.

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1Thank Cawts
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for your 4* review. It is wonderful to read that you found the rooms comfortable and clean, and found enough facilities in the room. I will pass on your positive comments regarding the friendliness and helpfulness of the staff. We hope to welcome you back if you are in Halifax in the near future.

nottingham
Reviewed 1 week ago

The hotel is quite old and could do with renovation. The room I stayed was poor. Carpets were stained and really badly repaired in a couple of places, furniture is cheap and the bed side table was damaged. There were dodgy looking brown stains around the windows. The throw on the bed was also stained in a couple of places....

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Thank carl-11111__
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with feedback through Trip Advisor. We take all comments seriously and really value any points raised. I will certainly pass on your comments regarding the carpet and furniture to the owner. We are currently working through a programme of refurbishment including decorating the bedrooms and corridors and...

Reviewed 4 weeks ago

Only stayed for 1 night but very enjoyable. Check in staff great, just pull up outside in a loading area whilst you check in, leave your car keys and they'll park it in an undercover area within the grounds for about 9 cars on a 1st come basis for £7 per night. Our room (219)had a large shower and bath,...

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Thank firenige
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for your lovely 5* review. I am pleased you found the parking and location of use. The staff will be pleased to hear your kind words. As we pride ourselves on our breakfast, it's always nice to hear when our guests have enjoyed it. We hope to welcome you back in the near future.

Reviewed 4 weeks ago via mobile

The beds are what you would expect in a 5 star hotel. Value for money is ok, but by the time parking(if there's space available) and breakfast (£27 extra per night based on one car and 2 breakfasts) is added on the stay is getting on for nearly double the cost of other 3 star hotels in the area.

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1Thank Andrew L
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your thoughts on your recent stay with us. I am delighted to hear you found the beds to be of comfort. With regards to the cost of extras we keep in line with all our competitors in the area. If you wish to discuss this further please do not hesitate...

Wakefield, United Kingdom
Reviewed 4 weeks ago

Central hotel with friendly staff. Stayed here a couple of times and enjoyed our stay. The hotel has limited parking on a first come first served basis at an extra cost but there is parking close by. The only negative is that there isn't a proper bar, drinks are sold at reception but there are no draught beers and it...

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2Thank Howard L
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your thoughts on your recent stay with us. The staff will be happy to hear you enjoyed your stay again with us. As we have a bar next to reception we provide table service, however, I will pass on your comments regarding your thoughts on draught beer to the owners....

Hampton
Reviewed 10 March 2017

Returned here for a 4 night stay requesting a room at the back of the hotel away from the building noise and early morning delivery lorries! But it is right in the centre of Halifax. Standard room, warm and comfortable, good wi-fi. Had a large bathroom that was very cold and you needed to put the electric heater on a...

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2Thank Hamptonbeaver
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for taking the time to write your 5* review. I am pleased that you found the room to be comfortable and warm, as well as finding the wi-fi of use. It's great to hear you enjoyed our lounge service and we look forward to hopefully welcoming you back in the near future.

Manchester, United Kingdom
Reviewed 5 March 2017 via mobile

Just had a night at this hotel, excellent location right in the heart of Halifax town, close to bus and train station. very pleasant and helpful staff, Ella on reception absolutely lovely. Rooms clean and comfortable, only request is to invest in larger TVs. Would definitely stay again and recommend

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1Thank Ja m
Colin L, General Manager at The White Swan Hotel by Compass Hospitality, responded to this review

Dear Guest, Thank you for such a lovely review. I am delighted to hear you enjoyed your stay with us finding the location of use and the rooms to be clean and comfortable. I will pass on your kind words to the staff who will be delighted to hear your comments. We hope to welcome you back to the Hotel...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
The White Swan Hotel by Compass Hospitality is situated in the heart of Halifax. We offer free Wi-Fi, limited parking, a fitness suite and we are 5 minutes walk from the Lloyds office, and less than a 10 minute walk from the railway station. All bedrooms are bright and airy. They are individually decorated, and each has ensuite facilities, tea/coffee making facilities, a hairdryer and flat screen televisions with satellite channels and Freeview. The Superior and Executive rooms also have modern bathrooms. Guests can enjoy a traditional Full English breakfast each morning, with lighter options also available. There is an authentic Italian restaurant. It offers fresh pastas, pizzas and steaks, and there is also a cosy lounge bar. The White Swan is within a 20 minute drive of the Calderdale Pennines and Bradford is just 10 miles away ... more   less 

Additional Information about The White Swan Hotel by Compass Hospitality

Address: Princess Street, Halifax HX1 1TS, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Price Range: $69 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Swan Hotel by Compass Hospitality 3*
Number of rooms: 40
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Also Known As:
White Swan Hotel
Hotel Style:
#1 Best Value Hotel in Halifax
#4 Business Hotel in Halifax
#4 Romantic Hotel in Halifax
#5 Family Hotel in Halifax
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a room at the front of the hotel and heard no noise from the street at all”
26margaretd, 18 Apr 2017 | Read review
“At the back, top floor, best at present!”
Hamptonbeaver, 9 Mar 2017 | Read review
“Room 106 has a huge bathroom and separate living area plus does not overlook the road.”
SteveJ540, 19 Dec 2016 | Read review
“Room away from from of hotel.”
Hamptonbeaver, 25 Nov 2016 | Read review
“They will also accept dogs.”
399maureenw, 2 Sep 2016 | Read review
5 of 5