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Sketchley Grange Hotel & Spa

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Sketchley Grange Hotel & Spa
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911 Reviews from our TripAdvisor Community

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Showing 907: English reviews
Stratford-upon-Avon, United Kingdom
Reviewed 3 January 2016 via mobile

Myself and my partner visited for a post new year treat for a night (kids at grandma's). Started by visiting the Spa. Both had full body massages which was excellent (about an hour) and a great way to begin our day. Then sat by the pool, sauna and the odd trip in our robes to the bar for a drink....

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Helpful?
Thank Brandino72
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Thank you so much for your review I am glad you enjoyed your stay with us, hope to see you again soon.

Reviewed 30 December 2015

We stayed here for a gig that we go to every year, the rooms are ok, although even in December they were incredibly hot. We obviously went for breakfast at peak time and had to be seated out of the restaurant, you would think with such demand that the food would be fresh and hot, not so the bacon was...

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Helpful?
Thank siouxsie2sioux
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Siouxsie Many thanks for taking the time to post your thoughts. I would seem that the majority of the guests from the event came to eat towards the end of breakfast, although as I was on duty this particular morning I can recall the service staff constantly topping up the buffet to keep up with demand, so I am...

Birmingham, United Kingdom
Reviewed 29 December 2015

The hotel, rooms, food and staff were brilliant. One of the best hotels we have stayed in. Just a minor problem with the sun shining right in my face at breakfast and the attitude of a waitress called Lucy!!! Put a bit of a dampener on a great stay.

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Helpful?
Thank Karen S
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Karen, Thank you for your comments - I am glad you enjoyed your stay with us, I have discussed your feedback with my Restaurant Manger for any potential training needs.

Cheltenham
Reviewed 28 December 2015

Our third stay at Sketchley Grange and the experience was excellent this time. The evening meal on Christmas Eve was very good with a great atmosphere in the restaurant. Breakfast on Christmas and Boxing Day mornings were both very nice and, clearly, my comments last year had been heeded and both presentation and food quality was as good as one...

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Helpful?
Thank Tony W
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Tony, Thank you for taking the time to review our property, I am pleased you enjoyed your staying with us and look forward to seeing you again soon.

Tamworth, United Kingdom
Reviewed 26 December 2015 via mobile

Rubbish, rubbish, rubbish, 2nd time at this hotel for Christmas Day night but don't think we will be booking here again, I was under the understanding that I'd booked 2 executive family rooms through reservations but when we checked in at 11.20pm our room was no where near executive, instead it had wallpaper peeling off the walls, carpet stuck together...

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Helpful?
1Thank Kate M
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Kate, I am sorry you felt the rooms were in need of attention. As per our website we do have a variation of room types, some of which have been or are about to be refurbished.

Reviewed 24 December 2015 via mobile

1st visit - Decent food, Staff friendly and room was exceptional However, they ran out of alcohol at the bar by 11pm at a function 2nd visit - Crammed a huge crowd into a small bar, could not get a drink before we sat down, waitied 30 minutes. This was a running theme throughout the night, took over 15 minutes...

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Helpful?
Thank Andrew M
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Andrew, I was very disappointed and concerned to read your review as this is not something that has been logged with any of my managers. To my knowledge we have not run out of any alcohol over the Christmas period. I would value a few moments of your time to have a conversation with you over the telephone as...

Reviewed 22 December 2015 via mobile

Took my wife for a surprise night away and although we generally enjoyed our stay We felt the hotel, like many do, has room for improvements. The hotel bar staff and food were brilliant but what lets the hotel down are the rest of the staff who are quite frankly too busy talking amongst themselves rather than tending to their...

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Helpful?
Thank Dreamer2783
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Dreamer2783, I very much appreciate your comments which I will share with the appropriate managers and their team. I am sorry you felt the bedrooms were not to the standard that you anticipated. However, this is something which the hotel is addressing with a number of rooms already having undergone, or have been earmarked for investment. I am confident...

Birmingham, United Kingdom
Reviewed 21 December 2015

Never been before, but invited by a group of girls that go every year for Christmas Party Night and overnight stay. Had lunch & drink in bar first & met the girls. Check in dealt with efficiently & staff very friendly. Spacious double room, however position of room bad as over the entrance to kitchen so no view & a...

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Helpful?
Thank Tracy C
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Tracy, Thank you for your feedback, I am so glad you enjoyed the Christmas Party night and I appreciate your comments on how courteous the staff were during your stay with us. I have also noted your comments on the bedroom facility I hope to see you again and thank you for taking the time to review our property.

High Wycombe, United Kingdom
Reviewed 20 December 2015 via mobile

Hotel interior is very tired with threadbare carpets, chairs and patched up walls. The terrace bar & food was pretty poor quality. It certainly is not a quaint olde English country hotel. However, It is in a quiet location with good staff, a great pool and decent free wifi. The pool is great with sauna and steam room though no...

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Helpful?
Thank The_Rochdalien
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Roachdalien, Thank you for your review. We are currently undergoing some refurbishement of the original building and I am sorry that you felt the hotel interior was tired. We do have a number of rooms and many differnt types to choose from which we advetise on our website some of which have already had an extensive refurbishment. I have...

Leicester, United Kingdom
Reviewed 15 December 2015

nice location, the spa staff were pretty poor but the facilities are nice, food was very good indeed, I would go again as we both enjoyed it. I know the spa is not actually part of the hotel so the hotel staff cannot be tarred with the same brush

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Helpful?
Thank chris m
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Chris m Thank you for your kind comments regarding the hotel and staff. It is true that the treatment spa is separate from the hotel bit we understand it reflects on us if there is any poor service. I shall therefore be passing your comments on for review as soon as possible

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Sketchley Grange Hotel & Spa

Address: Sketchley Lane, Hinckley LE10 3HU, England
Region: United Kingdom > England > Leicestershire > Hinckley
Price Range: $94 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sketchley Grange Hotel & Spa 4*
Number of rooms: 95
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Also Known As:
Sketchley Grange Hotel And Spa
Sketchley Grange Hotel Hinckley
Best Western Hinckley
Sketchley Grange Hinckley
Sketchley Grange Hotel & Spa Hinckley, Leicestershire
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Questions & Answers

Here's what travellers have asked, with answers from Sketchley Grange Hotel & Spa staff and other travellers.
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Questions? Get answers from Sketchley Grange Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel does have older rooms but the contemporary rooms are modern and very large.”
 of 5 bubbles davidhI8741DS, 5 Feb 2017 | Read review
“Ask for rooms around 101 - 108 if you want a quieter corner with easy access straight into the Spa.”
 of 5 bubbles 326michaelh326, 30 Jan 2017 | Read review
“The junior continental rooms are great value and spacious”
 of 5 bubbles tonsils1940, 19 Jan 2017 | Read review
“we stayed in room 226 nice view from our big window”
 of 5 bubbles petejknotts, 7 Jan 2017 | Read review
“Junior contemporary suite was very spacious!”
 of 5 bubbles dannya805, 3 Jan 2017 | Read review
5 of 5