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West End Hotel

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232 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Vancouver, Canada
Reviewed 1 July 2016 via mobile

We found this place by chance while strolling through Kirkwall on the search for a restaurant. This review only applies for the restaurant. We had the luck of nice weather and sat outside in the garden. Absolutely beautiful and laid back. Food was very good, we had lamb and potato hot pot, fish soup and steak and ale pie. Very...

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1Thank Heiko R
Kirkwall, United Kingdom
Reviewed 29 June 2016

It was a busy Friday evening, we hadn't booked and popped in on the of chance that they has a table for two for a meal. The waitress was very friendly and quickly found us a table. Our meal was superb! Obviously freshly prepared, my beef was melt in the mouth delicious. Can highly recommend.

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1Thank FionaRob
Gifford L, Owner at West End Hotel, responded to this review

Thank you for the lovely review i am very glad you enjoyed your meal here. Kind regards Giffie

London
Reviewed 27 June 2016

The perfect place to relax and stay in central Kirkwall, which is also quiet, with no noise from traffic or local pubs. The owners give a very warm welcome to all their guests, and the generous portions of freshly cooked food, and delicious starters and home-made puddings made it one of our favourite places to eat in Orkney. The rooms...

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1Thank GlobalTraveller3000
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review, I am glad you enjoyed your stay with us. Kind Regards Giffie

Liverpool
Reviewed 18 June 2016

This is our second visit to this hotel, the previous one being six years earlier. The owners welcomed us warmly, and everything was instantly familiar. The wonderful breakfast room where full breakfast consists of everything including haggis and black pudding, the exquisite bar where, as well as a good selection of draught beer and lager, there is also a number...

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Thank Thirdface
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review, I am glad you enjoyed your second stay with us. Don't leave it so long till the next time though! Kind regards Giffie

Berwick on Tweed, null, United Kingdom
Reviewed 13 June 2016

We arrived very late from the Shetland Ferry, and we were expected. The hotel is a long since converted old hospital and on several floors and levels. It's very central with a lounge bar, restaurant and residents dining room. I can recommend the local, bottled beers. The staff are all very nice and very helpful. If you get a room...

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Thank Ken F
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your lovely review. we hope you enjoyed your stay with us and will hopefully return to Orkney again! Kind Regards Giffie

Liverpool
Reviewed 13 June 2016

This was our second stay at the West End Hotel, so that alone indicates how much we enjoyed our stay the first time around. We were made so welcome by Giffie. Robert and all the staff and, in addition to being comfortable, spotlessly clean and boasting a breakfast to really set up up for the day, the restaurant provides an...

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Thank Ann-allegra
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your lovely review. We are very glad you choose to stay with us again and enjoyed it as much as your first! Kind Regards Giffie

Uxbridge, United Kingdom
Reviewed 6 June 2016 via mobile

One of the most friendly and helpful hotels I have had the pleasure to stay in. Rob and Giffy are the most outstanding hosts you could ask for. The rooms are comfortable, clean and very reasonably priced, what makes this hotel standout is the nothing is too much for us attitude, take everything in their stride and smile whilst doing...

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Thank Colin W
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review we are very glad you enjoyed your stay with us and we look forward to welcoming you back. Kind regards Giffie

London
Reviewed 2 June 2016

Everything was perfect and very, very clean. Friendly staff made things easy and I had a great stay. I can't imagine a more satisfactory experience. Great breakfast too and they even provide an early (and tasty)take-away version if you have an early departure (as I did). Also a very friendly lounge bar with a good selection of drink.

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Thank Fraser R
Gifford L, Owner at West End Hotel, responded to this review

Thank you for the lovely review. We are very glad you enjoyed your stay with us. Kind Regards Giffie

Reviewed 25 May 2016

Just arrived home after an overnight stay at West End Hotel. I received a very warm welcome on arrival, where the gentleman insisted on carrying my luggage to my room. Which i gratefully appreciated as it was heavy. I received a nice clean, traditional furnished double room. En suite was bright and functional. Staff knowledgable regarding surrounding areas. Dinner was...

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Thank Ssdaz
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review we are glad you enjoyed your stay with us. Regards Giffie

Perth, United Kingdom
Reviewed 22 May 2016

Hotel is fantastic staff great management LEGENDS we booked 10 rooms b&b for 3 nights food was magic ate 90% meals on site and had a fantastic stay would highly recommend for Cleanliness=Food--Service & most of all the wonderful treatment we all received -will defo be back already planning a future visit

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Thank William D
Gifford L, Owner at West End Hotel, responded to this review

Thank you for your kind review we are glad you enjoyed your stay with us. Regards Giffie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
West End Hotel
West End Hotel
Cuisines: Pub, British, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. Today, owners Gifford Leslie and Robert Dawson provide a warm welcome and comfortable guest rooms. Each with a shower-only bathroom. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 

Additional Information about West End Hotel

Address: 14 Main Street, Kirkwall KW15 1BU, Scotland
Region: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Price Range: $131 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West End Hotel 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
West End Kirkwall
Hotel West End
West End Hotel Kirkwall, Orkney Islands
Hotel Style:
#4 Business Hotel in Kirkwall
#4 Romantic Hotel in Kirkwall
#5 Family Hotel in Kirkwall
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Questions & Answers

Here's what travellers have asked, with answers from West End Hotel staff and other travellers.
1 question
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Questions? Get answers from West End Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms at the back and in the "attic", which might not suit everyone, as there's no obvious lift.”
 of 5 bubbles KenF566, 13 Jun 2016 | Read review
“i struggled to keep window open, so maybe ask for a block if you like window open all night.”
 of 5 bubbles Ssdaz, 24 May 2016 | Read review
“Use room two or nine”
 of 5 bubbles lesliehendry789, 30 Mar 2016 | Read review
“Room 3 is very nice!”
 of 5 bubbles Scotuk, 30 Oct 2015 | Read review
“All good there are only 10”
 of 5 bubbles 486NeilM, 16 Sep 2015 | Read review
5 of 5
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