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Warner Leisure Hotels Gunton Hall Coastal Village

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Warner Leisure Hotels Gunton Hall Coastal Village
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1,002 Reviews from our TripAdvisor Community

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There are newer reviews for Warner Leisure Hotels Gunton Hall Coastal Village
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Showing 1,002: English reviews
Birmingham, United Kingdom
Reviewed 9 December 2015

We visited 1st weekend in Dec for friends birthday, there was 14 of us. Our standard accommodation had that greasy collar smell, had damp patches, was small and well used. There was a line of black mould along bottom window on the inside. If you are taller than 5ft 7" you will have to duck under shower. There is a...

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Helpful?
3Thank Angela H
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting a review, following your recent stay at Gunton Hall. I am extremely sorry that you have not experienced our usual high standards and I will of course be investigating this with my team, to ensure that we can take the appropriate actions. It would be really helpful to get some more information from you, and...

Norwich, United Kingdom
Reviewed 6 December 2015

Have just returned from a lovely 4 day Turkey and Tinsel break at this hotel. We opted for a Royale room and were not disappointed the decor was very nice and the bed was really comfortable. Have got to say the food at this particular hotel is excellent, nothing was to much trouble for any of the staff and the...

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2Thank johnkarenw
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting a lovely review, following your recent Turkey & Tinsel break at Gunton Hall. I am delighted to read that you had a great stay and I agree that the Royale rooms are fantastic. We are about to upgrade out Willow Cottage rooms to the same standard, which I would strongly recommend you try. I have...

Clacton-on-Sea, United Kingdom
Reviewed 4 December 2015

We go to this venue at least twice a year if possible. As having PTSD and dealing now with being disabled these breaks refresh the both of us and also my Assistance Dog so enjoys the break. Now my review staff are outstanding be it the ladies at the reception right down to the cleaning chalet ladies all staff smile,...

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2Thank Barry O
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting a review, following your recent stay at Gunton Hall. I am so pleased that you had a great time and that you found our team to be outstanding! We aim, wherever possible, for our guests with disabilities to have just as much of a fantastic time as all guests, and it is a shame that...

Swindon
Reviewed 4 December 2015 via mobile

We have just spent 5 days at this hotel, the food was very good and tasty. I preferred to order from the menu rather than the carvery, which was popular with most guests. The evening entertainment was very good, we had the joys of a Luther van Drous tribute on Friday and Diana Ross on Saturday, both were excellent and...

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2Thank LittleBen
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you posting a review, following your recent weekend break at Gunton Hall. I am so pleased that you enjoyed your stay and I have to agree that the Entertainment this weekend was fantastic and very well received. I have passed your comments regarding the Restaurant to our new Restaurant Manager Sarah, for her attention, though I agree that...

England
Reviewed 28 November 2015 via mobile

We had to ask for the dinner menu. We then did not get our drinks with our meal. At breakfast we were totally ignored and got the coffee and toast after we finished our breakfast. Whole place lacking in customer service levels. Not looking forward to tonight's restaurant visit.

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1Thank tinamelina
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting a review, following your stay at Gunton Hall this weekend. First of all, I would like to apologise for the fact that you were disappointed with your service in the Restaurant, and did not experience our usual high standards. I understand, from speaking with our Duty Manager, that your issues were rectified satisfactorily. I trust...

Cambridgeshire, United Kingdom
Reviewed 28 November 2015

We revisited Warners Leisure at Gunton Hall, our tenth visit there, for a mon-fri Turkey & Tinsel break. Everything was as great as we had expected, with the odd minor exception. The staff were all friendly and helpful and it all went smoothly. We had chosen the Fir Trees chalet block again (F20) as we know them and have found...

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1Thank bob p
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting such an extensive and informative review, following your recent Turkey & Tinsel break at Gunton Hall. I am so pleased that you had a great time and have chosen to share your experiences here. I have passed on your feedback regarding the exercise bike to our Leisure Manager for immediate attention, and I thank you...

Notts
Reviewed 24 November 2015

This venue was great! Beautiful location and scenery! The food was second to none and very nicely cooked. The entertainment was so good and made me enjoy it so much. Rooms very clean and equipped with everything you need - very thoughtful. We had an iron and ironing board - also a fridge! TVs were in the lounge and bedroom....

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2Thank BusyBMe
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting such a lovely review, following your recent stay at Gunton Hall. I am absolutely delighted that you enjoyed your stay and it is great that you have shared your feedback here. We are undertaking a refurbishment programme in early 2016, which will see an initial 33 rooms fully updated, with a significant number of others...

Colchester, United Kingdom
Reviewed 24 November 2015 via mobile

Just got back from another brilliant break at Gunton Hall. Great customer service from every member of staff we encountered, starting from the moment we walked into reception. Tina noticed us behind a big group of people and came out from behind the desk to check us in. Clean and warm accommodation, the food was lovely, lots of activities.... Currently...

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2Thank superfitviv
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting such a nice review, following your recent weekend break at Gunton Hall. I am so pleased that you enjoyed your stay and have passed your comments onto Tina, who I know will be delighted. I look forward to welcoming you back to Gunton Hall in the future. Regards, Dean S

Essex, United Kingdom
Reviewed 17 November 2015

My friends and I have just arrived home from GUNTON HALL we do warners 4 times a year I Would not do Gurton hall again the chalets are a big let down especially Driftwood the chalet was damp dirty I do think they need pulling down and start again but I will say the rest of the hotel the public...

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6Thank Joanne R
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting a review following your weekend stay at Gunton Hall. I'm really pleased that overall you had a great stay, though I'm sorry that you felt let down by the accommodation. We are undergoing a significant refurbishment programme during the early months of 2016 and our upgraded accommodation will be fantastic. I would recommend trying the...

essex
Reviewed 15 November 2015

Room small but clean and comfortable looked like it had been recently referbished Tea coffee and biscuits provided daily no complaints. Weather dreadfull when we visited but grounds looked lovely.Pity they do not provide umberellas in the chalets one other criticism no means of communication from rooms took my 95 year old mother with us and she does not use...

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4Thank tilleyessex
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review

Hello, Thank you for posting your review, following your recent stay at Gunton Hall. I am so pleased that you had a great stay, though it was a shame about the weather. As we move into the digital age, we are currently looking at various methods of communication for our accommodation, which will give guests absolute peace of mind. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Every break at Gunton Hall includes hearty hot and cold buffet breakfasts and delicious three-course dinners. Lots of daytime activities and leisure facilities including swimming,archery and salon spa.A unique and dazzling schedule of entertainment and dancing is also included in your holiday.The Hotel organises shopping trips to Nowhich, Bure Valley steam trains and Broads cruises. ... more   less 

Additional Information about Warner Leisure Hotels Gunton Hall Coastal Village

Address: Gunton Avenue, Lowestoft NR32 5DF, England
Region: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Price Range: $72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Warner Leisure Hotels Gunton Hall Coastal Village 4*
Number of rooms: 223
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Also Known As:
Gunton Hall Hotel Lowestoft
Gunton Hall Lowestoft
Warner Leisure Hotels Gunton Hall Coastal Village Lowestoft, Suffolk
Hotel Style:
#6 Romantic Hotel in Lowestoft
#6 Family Hotel in Lowestoft
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Questions & Answers

Here's what travellers have asked, with answers from Warner Leisure Hotels Gunton Hall Coastal Village staff and other travellers.
27 questions
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Questions? Get answers from Warner Leisure Hotels Gunton Hall Coastal Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Over looking the lake is good.”
 of 5 bubbles TravelhappyEngland, 24 Mar 2017 | Read review
“All chalets have great outlooks into the grounds”
 of 5 bubbles 118barbaram, 21 Mar 2017 | Read review
“Lovely Royale Rooms. Nice and quiet. Smashing bathroom. Quite a few stairs.”
 of 5 bubbles 874suzanned, 19 Mar 2017 | Read review
“Check that the room has been recently refurbished”
 of 5 bubbles melw939, 18 Mar 2017 | Read review
“Lake view rooms lovely if you like ducks. I always choose a room with a lounge area, gives you a little more room.”
 of 5 bubbles B2993TLsuew, 15 Mar 2017 | Read review
5 of 5