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The Chase Hotel

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Traveller (62)
Room & Suite (23)
Dining (19)
Overview
  • Excellent30%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“afternoon tea”(53 reviews)
“town centre”(34 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star accommodation
All hotel details
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Reviews (558)
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554 results
Traveller rating
167
197
112
52
26
Traveller type
Time of year
LanguageEnglish
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167
197
112
52
26
Show reviews that mention
All reviewsharry's restaurantafternoon teatown centrejacuzzi bathextensive groundslovely hotelstandard roomgroupon voucherno lifta large car parklovely groundsfull pricewithin easy walking distancecourse mealplenty of parkingreception areafull english
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1 - 5 of 554 reviews
Reviewed 1 week ago via mobile

Recently attended a wedding here. Was thoroughly disappointed with food. My eldest had a pizza, which he could not bite into it was so hard, and my youngest had chicken with roast potato but we were unable to cut into the potato as they were...More

Thank Smiff89
Reviewed 1 week ago via mobile

I went to a wedding here on Friday the 10th, and it was brilliant! The food was so good and alot of it! All the staff worked hard and was so helpful! Well done to all of you. We used the main bar as they...More

Thank SarahSmith34
Reviewed 1 week ago

amenites good but food very very poor everything not cooked and ran out of desert what was orderd would not recommend for a wedding venue grandsons pizza rock hard evening buffet very cheap tasting all round dissapointment

Thank brianpendrey
Reviewed 1 week ago via mobile

After a 20 minute wait, we asked to have our order taken.The waitress was grumpy and lacked manners.She spoilt our holiday treat which our 10 year old daughter and I had been looking forward to.The scones were disgusting .We informed the hotel receptionist who was...More

Thank phil c
Reviewed 1 week ago via mobile

Excellent hotel in all respects.Staff were warm and helpful and our room was comfy and spotlessly clean.The breakfasts are frankly unbeatable.Portions generous and a wide choice available.Great to sit out on the veranda on a summers evening .Good value for money midweek.Perfectly relaxing.

Thank Bryan W
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 99 - USD 195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 99 - USD 195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (23)
Dining (19)
Business Centre & Event Rooms (3)
Questions & Answers
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Alison F
Hi there! I'm Chair of Ross-Conde Twinning. On the last Saturday in April we are booked with you for our 40th Anniversary dinner, preceded by a Mayor's reception, all kicking off at 18:30. It is going to be a very large group of people, over 100... You've given us an excellent menu for the evening with choices for each course. It looks super, we're very pleased with it indeed but I have a question regarding children. As far as I understand, we can use the kids' menu at £10 for children up to 10 or a half-portion from the main menu for half the main menu price. I passed this on to my French counterpart who is currently obtaining menu choices from the French who will be coming. She has asked me about young teens, so 11 to say 16 year-olds. She wished to know two things: - are teens (up to a certain age) allowed to choose from the kids' menu if they prefer? - up to what age does the half-price for a half-portion deal go? In France, amazingly, they seem to have access to child's price menus up to 18 or at the very least least 2 levels of children's portion/price so she is shocked that it only goes up to 10 years old. I'd be very pleased to hear back from you even if the answer is a simple no to each of her questions. We will make sure you receive all the choices well before the date and look forward enormously to celebrating this event at the Chase Hotel! All the best, Alison
19 March 2018|
AnswerShow all 2 answers
Response from cousinten | Reviewed this property |
I'm sure the owners of this hotel will do all they can to make your visit special. I say this from experience, and would always recommend The Chase most highly.
1
Vote
Nick G
5 February 2018|
Answer
Response from Deborah P | Property representative |
Hi Nick, we only allow assistance dogs in rooms.
0
Votes
Room Tips
"Rooms over Garden Terrace can be noisy if function going on."
carolbelding
2 million years ago
Read review
"There are a number of different categories - two rooms with four poster beds, as well as rooms with extral..."
BellePlagneNickP
2 million years ago
Read review
"ask for a room overlooking the gardens as they are suberb"
Anthonyd440
2 million years ago
Read review
"Room 2 is large and quiet but the bed is not as soft and comfortable as it could be"
trackyp
2 million years ago
Read review
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