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Ashford International Hotel

PricelineUSD 107*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 124*
USD 107*
USD 124*
USD 123*
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Ashford International Hotel
Ashford International Hotel
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1,348 Reviews from our TripAdvisor Community

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Showing 1,316: English reviews
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Reviewed yesterday NEWvia mobile

Lovely spacious room. Great food. Excellent restaurant service by Angie. Friendly, attentive and helpful with a smile. Great cocktails in the quench bar. Again, great service from Alex and Sophie. Relaxing time in the spa with wonderful massage and facial. Would recommend.

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Helpful?
Thank Tracytinks
Reviewed 2 days ago NEW

Amazing service. Would definitely recommend to friends and family. Polite, friendly and very helpful. Room was clean on arrival and fully stocked. Nice size pool and child friendly. Bar and restaurant was very quiet and cosy

Review collected in partnership with this hotel
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Helpful?
Thank sammy-joeh
Kingston-upon-Hull, United Kingdom
Reviewed 6 days ago NEW

Stayed at Ashford international last weekend for a family occasion and was suitably impressed by the quality and standard of the place, it was located in good distance from most things in the area with the M20 on its doorstep. Although we never ate there we took a short walk over the motorway bridge to a retail park which had...

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Helpful?
Thank Phil E
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Phil E. Thank you very much for reviewing your recent stay at Ashford International Hotel with 5 stars. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. It's good to hear you enjoyed the swimming pool and sauna and I do hope you will visit again soon. Kind regards...

Salisbury, United Kingdom
Reviewed 1 week ago

Great hotel, arrived early, but, still the reception staff went our of their way to get a room ready ASAP. So thanks to housekeeping as well. The room was a VIQ room fantastic, very spacious, clean and the amenities first class. I had a very comfortable afternoon sitting doing nothing while i waited for my husband to arrive. We ate...

Review collected in partnership with this hotel
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1Thank Paula W
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Paula W. Thank you for taking the time to post your 5 star review of Ashford International Hotel. I’m really pleased the team looked after you during your stay and that you enjoyed your room and had the chance to relax while waiting for your husband . We look forward to being of service to you again in the...

Horsham, United Kingdom
Reviewed 1 week ago

Full leisure facilities. Spa pool, good size swimming pool, steam room and sauna. Fantastic dinner and friendly staff. Excellent choice at breakfast. Very clean and modern hotel. Definitely recommend for meeting up with family or friends.

Review collected in partnership with this hotel
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Helpful?
Thank winifredho
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Winifredho. Many thanks for recently reviewing your recent stay with 5*. It’s lovely to hear you enjoyed your spa experience, the breakfast buffet and the leisure facilities. We hope to see you again soon. Kind regards Veronica Kingham, Cluster General Manager

Reviewed 1 week ago

My wife and me were here for a masonic ladies weekend however, we found d the drinks expensive and the food pretty dire. We dined separate from the main area's and had a separate menu. It looked interesting but the reality was not what was expected. The food was bland with little flavour and not very hot either. I feel...

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Helpful?
Thank Rob N
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Rob N. Thank you very much for reviewing your recent stay at Ashford International Hotel. It’s disappointing to read your food experience was not to the high customer satisfaction level that we strive to achieve for every guest here at Ashford International Hotel. We take our customers comments very seriously and it is only with honest and constructive feedback...

bath
Reviewed 1 week ago

Lovely place to stay, comfortable and very clean. Reception staff great Lovely breakfast Reasonable prices at the bar. Became life membership as the offers look great. Staff polite and very helpful, great stay. Our 4th time

Review collected in partnership with this hotel
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Helpful?
Thank nellieBath
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear NellieBath. Thank you very much for reviewing your recent stay at Ashford International Hotel with 5 stars. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. Glad you have became members and hope you are looking forward to visiting us again I do hope you will visit again soon....

KENT
Reviewed 1 week ago

Have come to this hotel on a few occassions. Comedy eve and Valentine's. Would thoroughly recommend this hotel. Breakfast is good and lots to choose from. Rooms are spacious and beds comfortable. A bottle of wine is bit pricey at £20. If you are on a comedy eve get your bottle at bar near the comedy venue.

Review collected in partnership with this hotel
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Helpful?
Thank LOOBYLOU3
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Loobylou3. Many thanks for your 5* review and your kind recommendation, it’s much appreciated. I‘m pleased you have enjoyed your visits and everything we have to offer here Ashford International Hotel I do hope you will visit us again sometime soon. Kind regards Veronica Kingham, Cluster General Manager

Brighton
Reviewed 1 week ago via mobile

We recently returned from 2 nights Easter weekend in Ashford. We booked 2 rooms next to each other. Standard rooms are very spacious and have all the bits you need (hairdryer, iron, tea&coffee). Swimming pool and jacuzzi are great. We had a 30 min back massage also which was very relaxing. Nothing is too much trouble for the staff. And...

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Helpful?
Thank J0J024
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Jojo24. Many thanks for recently reviewing your stay with 5*. It’s lovely to hear you enjoyed your spa treatments, the breakfast buffet and the leisure facilities. We look forward to welcoming you back in the near future. Kind regards Veronica Kingham, Cluster General Manager

Durham, United Kingdom
Reviewed 1 week ago via mobile

Stayed at Ashford International on a family break. Hotel was nice and clean with confortable rooms. Breakfast was of a gud standard with no complaints. Main meal which we had on only one night was also of a high standard. Pool and spa was also good. The main issue for me as well as my wife was the varying types...

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Helpful?
2Thank Gary S
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Gary. Many thanks for your review and your kind recommendation, it’s much appreciated. I am pleased to see you enjoyed the standard of the food and you enjoyed the use of the facilities. I am though very disappointed to read of the different levels of customer service you received during your stay. The relevant departments have been notified of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Horizon Restaurant
Horizon Restaurant
Cuisines: British, Contemporary
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ashford International Hotel is located close to J9 of the M20 motorway and minutes from the Eurostar terminal, Channel Tunnel and only 36 minutes from London. The hotel boasts 19 state-of-the-art conference rooms and 179 sumptuous bedrooms. The hotel has a contemporary brasserie style restaurant Horizon, Costa Coffee and the more informal sports bar with pool table, Quench. Leisure and Spa facilities feature a 20m indoor pool, Jacuzzi, sauna, steam room, Technogym, relaxation suite and six beauty treatment rooms. ... more   less 

Additional Information about Ashford International Hotel

Address: Simone Weil Avenue, Ashford TN24 8UX, England
Region: United Kingdom > England > Kent > Ashford
Price Range: $119 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ashford International Hotel 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Ashford Hotel International
Ashford International Hotel Kent
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Questions & Answers

Here's what travellers have asked, with answers from Ashford International Hotel staff and other travellers.
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Questions? Get answers from Ashford International Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“VIQ rooms worth the extra money for the space, comfort and little extras”
paulaw483, 23 Apr 2017 | Read review
“Everything great”
nellieBath, 21 Apr 2017 | Read review
“We was given a twin room at 1st. I'm not that close to my friend and had to ring reception to change our room for 2 single beds. ”
LOOBYLOU3, 21 Apr 2017 | Read review
“Good access for all ages”
paulineosbourne1966, 1 Apr 2017 | Read review
“Rooms overlooking the courtyard are quiet”
Mar9999, 26 Mar 2017 | Read review
5 of 5
Priceline
USD 107* /night
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Hotels.comUSD 124
Booking.comUSD 123
TripAdvisorUSD 106
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Prices are for 1 room, 2 adults
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