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Premier Inn Basildon (Festival Park) Hotel

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Premier Inn Basildon (Festival Park) Hotel
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342 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Basildon (Festival Park) Hotel
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Showing 337: English reviews
Dublin, Ireland
Reviewed 10 May 2016

not our first visit to this inn while attached to festival park which now offers a lot for travellers in the way of amenities etc., this premier inn is right at the end of the lane literally right beside a fine restuarant bar the Quays. staff at the Inn are always helpful and friendly rooms clean and presentable beds comfortable...

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Thank edwardmc2016
Brighton and Cambridge
Reviewed 9 May 2016 via mobile

We stayed at this premier inn last weekend and were really impressed. The only annoying thing was finding the hotel. We arrived at the complex and could see the travelodge and holiday inn.... Sadly we drove down a bumpy back road past the lake the get to the hotel.... Only to find there was a much safer and 'car friendly'...

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1Thank kimbally
wales
Reviewed 9 May 2016

We were greeted by friendly staff who were so helpful and lovely. We were offered sheets as it was a hot evening and everything was explained to us. The ladies on reception were so welcoming and nothing was too much trouble. The room was clean and very comfortable and a great price too.

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Thank nealandvan
London, United Kingdom
Reviewed 30 April 2016

Staff were rude and unhelpful. A he party was being loud not that t bothered us however staff knocked at our door when we were trying to sleep threatening to kick us out due to the noise that we weren't making! I wouldn't stay here if you didn't have too

Review collected in partnership with premierinn.com
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Thank Joshllewellyn
WhitbreadHotels, Online Customer Service at Premier Inn Basildon (Festival Park) Hotel, responded to this review

Hi Joshllewellyn Thank you for taking the time to review your stay with us.At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to...

Chelmsford, United Kingdom
Reviewed 28 April 2016

The first thing to mention is that it wasn't too easy to find! I got to Festival retail park, but couldn't see the Premier Inn. That's because it was hidden around the back! Once we found it, there were plenty of parking spaces. The lady on reception was friendly and gave us our room 'credit cards'. The room was on...

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Thank ColinsTripper
Billericay, United Kingdom
Reviewed 26 April 2016

We stayed on a Saturday night and this was a bad mistake as we wanted a good nights sleep before a family special occasion nearby on Sunday. We were woken between 2am and 3am by returning party goers arguing in the corridor. Also the walls and ceiling are thin and our returning neighbours above us sounded like a herd of...

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Thank keithg478
WhitbreadHotels, Online Customer Services at Premier Inn Basildon (Festival Park) Hotel, responded to this review

Hi keithg478 Thanks for taking the time to review your stay. Our main objective is to deliver a high level of service in all our establishments and I'm really sorry that we failed to provide this during your visit. Please be assured that your comments will be duly followed up by the Management Team at this hotel. Your feedback is...

Reviewed 4 April 2016

We've stayed there 3/4 times . Very quiet , good resteraunt next door with nice sitting out area overlooking a large lake . Other choices to eat out a walk away plus a cinema . Only one moan . They only have showers over baths . With a lot of older and disabled people using their hotels . Perhaps Premier...

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Thank Ray O
Reviewed 31 March 2016 via mobile

No sign posts so difficult to find as it's tucked in behind the retail park. Hotel and staff were great; however the pub/restaurant next door was not anywhere near the usual Premier Inn standard. So much so I cancelled breakfast and went to McDonald's up the road. Will never use this hotel again and advise any business users to do...

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Thank Dougie M
Reviewed 29 March 2016

Next to the shopping, with a different restaurants. Have a nice pub next to the hotel and a reservoir, looks good in summer. The hotel is OK, maybe a little bit expensive but have a good quality, bed y smart rooms.

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Thank Miguel Angel D
United Kingdom
Reviewed 28 March 2016

By and large, you pretty much know what you are going to get when booking with Premier and this one is no exception. Here, the reception is small, but manned 24hrs and all the staff we had contact with, were pleasant, friendly and helpful. There are vending machines in the reception lobby and the doors to the bedroom floors, are...

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Thank Orchid4841

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Let the good times roll with a stopover at our Basildon hotel, featuring our new generation bedrooms with an impressive 40" flat screen TV, freshly-updated bathroom with a large shower head, and brand new, slumber-inducing, king-size Hypnos bed. You'll be smack bang in the middle of an oasis of entertainment, yet right on hand for all the business and leisure highlights of Essex and the east of London, too. You could be hunting down the big brand bargains one minute and riding the big waves on the wakeboarding course the next. Or watch the A-listers on the big-screen at Empire Cinema, then star in your own VIP night out. And when you're ready to drop, our traditional restaurant and super comfy new rooms will be waiting for you. Situated 9 miles from the M25(J29). Follow the A127 towards Basildon. Then take A176, the hotel is just off the A1235. Next to the David Lloyd Leisure Club behind Fitness First. Next to the Quays. Sat Nav Directions: When programming your Sat Nav device, use the following postcode: SS14 3WB Hotel Parking: Limited free parking is available at this hotel. Transport and local information: Basildon Train Station 2 miles ... more   less 

Additional Information about Premier Inn Basildon (Festival Park) Hotel

Address: Festival Leisure Park | Festival Leisure Park, Basildon SS14 3WB, England
Region: United Kingdom > England > Essex > Basildon
Price Range: $83 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Basildon (Festival Park) Hotel 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Premier Inn Basildon (Festival Park) Hotel Basildon
Premier Inn Basildon (Festival Park) Hotel Essex
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Basildon (Festival Park) Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an even room number”
 of 5 bubbles 975grahamm, 12 Dec 2016 | Read review
“Buy your breakfast at one of the festival centre restaurents”
 of 5 bubbles fishermanNeLincs, 1 Sep 2016 | Read review
“The lower the number, the amount of stairs to climb :)”
 of 5 bubbles JamesAtkins404, 22 Aug 2016 | Read review
“Top floor (only second floor but no lift) overlooking lake, although no view as the trees block it out, but quieter than the road side.”
 of 5 bubbles florriemay06, 3 Aug 2016 | Read review
“chosse a diffewrent hotefsar to hot”
 of 5 bubbles yellowballrugby, 31 Jul 2016 | Read review
5 of 5