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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
The hotel looks impressive and is in a great position in Buxton. We stayed one night in the hotel on a dinner bed and breakfast basis this week. The staff were quite professional although most of the time there was a queue at reception for...More
Staff, Hotel and accommodation, outstanding. Everyone attentive and eager to please :) Wonderful surroundings. A feast for the eyes. Room, very comfortable, clean, cosy and quiet. Room 176.
Spa facilities, incredibly disappointing - tiny, dark sauna, hectic/cramped small pool and Ladies changing, a drag up-stairs....More
My partner and I stayed there one night which meant to be a little treat. We arrived on a motorbike and when arriving at the reception the receptionist looked us up and down with such spit that we felt extremely unwelcome. For information I'm a...More
Thank Cyrielle P
Response from GuestRelationsBH, Guest Relations Manager at The Palace HotelResponded 2 days ago
Thank you for taking the time to write a review of our Palace Hotel, Buxton. Your review is concerning to read. If I could please ask you to contact our Customer Services Team (customerservices753@britanniahotels.com) with your concerns in order for them to fully investigate and...More
My husband and I stayed here overnight on a groupon deal. We couldn’t fault it really. The hotel could do with updating and a lick of paint but we had a comfortable stay with a lovely spacious room which included robes and slippers. Everything was...More
Thank wendybarry2
Response from GuestRelationsBH, Guest Relations Manager at The Palace HotelResponded 2 days ago
Thank you for taking the time to write a review. As a company we are always delighted to hear that our guests have enjoyed their stay with us and have checked-out happy. I look forward to welcoming you back to The Palace Hotel, Buxton in...More
My wife & I decided to spend some time away together, not too far from home without the kids.
Spent a couple of days in Buxton eating , drinking & shopping. Hotel old , needs a little TLC in some areas as expected , but...More
Thank ian j
Response from GuestRelationsBH, Guest Relations Manager at The Palace HotelResponded 2 days ago
Thank you for leaving such a positive review, which I'm sure other guests will find very useful. I am glad to hear you enjoyed your stay at our Palace Hotel, Buxton and hopefully you will return again in the future. If you do decide to...More
Room 216 was a large front facing room with lovely views. 6 foot bed , newish tv and great bathroom with a bath ! Yes the floor creaks a bit but that’s part of the quirkiness.