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All reviews four poster bed sunday carvery leaving early lovely bathroom executive room visit folkestone sea front full english breakfast bath and shower comfortable hotel fantastic hotel town centre following morning very pleasant stay room was large great room breakfast was excellent
Stayed here as we had a Tunnel booking the next morning. Lovely comfortable room, excellent evening meal and breakfast, very pleasant staff. In a good location for getting to the tunnel with off road parking.
A warm friendly welcome. A huge room, with a super comfy bed and one of the best showers I've had in a hotel. Great freshly cooked breakfast in the morning. A truly lovely 2 night break. If only those seagulls had a quiet mode!
Overnight stay whilst on business. This is a suoerb hotel and I’ve stayed in hundreds. Absolutely fabulous restaurant and bar area with amazing food.
The service was second to none and attention to detail excellent.
I wouldn’t stay anywhere else in Folkestone now.
Was met at reception by a lovely young lady, who welcomed us and showed us to our lovely room.The room was very clean, and had tea making facilities,including biscuits, had a tv and a hair dryer. The bathroom was excellent, with soap,shampoo, shower caps and...More
Dreadful customer service from the owner.
I tried to book a function and was given wrong information from his staff. Went to visit, was promised a call back which did not happen.
The owner is extremely rude and patronising.
There are much better places...More
Response from Wards H, Owner at Wards HotelResponded 4 weeks ago
Thank you for your feedback.
As you were very stressed (no doubt due to the fact you had left organising your daughter's 18th Birthday party for the 5th October till the last minute) I can only apologise for the lack of a rapid...More
Wards hotel is a spacious detached Edwardian Property. As a family run hotel, we recognise varied needs of our guests from business travellers, to touring holiday makers. Wards Hotel was built in 1901 as part …Moreof the Lord Radnor Estate. All rooms are on the first or second floor. We have rooms suitable for family accommodation - for your convenience we can offer you a cot, a highchair and children's meals. We also have a free on site car park. Our A La Carte menu offers a wide of range of international dishes and a selection of vegetarian meals. Coffee and liquers can be served in the lounge after your meal. Our bar is equipped with a variety of wines, Scotch whiskies and non-alcoholic beverages. Wards hotel is ideally situated within close proximity of the M20 Motorway (0.21 miles), Harbour Ports (2-8 miles)and Channel Tunnel (2 miles), Wards is ideally situated for all travellers. Less
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