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Best Western Clifton Hotel

Traveller (160)
Room & Suite (72)
Dining (31)
Overview
The Leas, Clifton Gardens, Folkestone CT20 2EB England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star accommodation
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Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (647)
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617 results
Traveller rating
167
207
139
61
43
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LanguageEnglish
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167
207
139
61
43
Show reviews that mention
All reviews sea view leas cliff hall old victorian lovely hotel staying at this hotel parking permit breakfast staff pleasant stay hotel bar superior room nice breakfast an update large room comfy bed evening meal tea and coffee bw
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1 - 5 of 617 reviews
Reviewed today

Great value hotel. Fantastic location and lovely staff. The public areas are a delight and food in the hotel is very good . Bedrooms are older but the beds were comfortable and the facilities were very clean. Amazing breakfast choices . Would recommend.

Review collected in partnership with Best Western
Date of stay: December 2018
Thank Isabel B
Reviewed 1 week ago via mobile

We stayed on Saturday it was cheap enough for off season, the common areas of the hotel are very nice the breakfast was ok for roughly £12 per head. The staff are pleasant , the room is dated that’s ok didn’t mind that.... but the...More

Date of stay: December 2018
Thank Bluejay06
Response from Neil L, General Manager at Best Western Clifton HotelResponded 1 week ago

Dear Bluejay Thank you for your review and the constructive feedback therein, this is very much appreciated. As you mentioned, the ground floor has been totally refurbished and we are now carrying the same standard of work into the bedrooms which have now commenced. I...More

Reviewed 1 week ago via mobile

Good value . Great value breakfast. Little bit noisy outside on Friday night. Lovely staff. Late night drinks and coffee available. Close to sea and shops.Room very comfy, no rush to check out. Would stay again

Date of stay: December 2018
Thank Dream37860683280
Response from Neil L, General Manager at Best Western Clifton HotelResponded 1 week ago

Dear Mrs Cole Thank you for your review and the wonderful comments & score, these are very much appreciated and I hope we will have the chance to be of service again the next time you are visiting Folkestone Kindest regards Neil

Reviewed 2 weeks ago

It is so disappointing that I find myself having to write this review. We stayed on Sunday 25th Nov. on our way to Belguim. With a Groupon deal - dinner, bed & breakfast. We were given a lovely welcome, our room was spacious, very clean...More

Date of stay: November 2018
Thank Violet250951
Response from Neil L, General Manager at Best Western Clifton HotelResponded 1 week ago

Dear Violet Thank you for your review and the considerate and constructive feedback therein. This is very much appreciated and I am sincerely sorry that events on the Thursday did not resemble your experience on the previous Sunday, there is no excuse for this and...More

Reviewed 2 weeks ago

Just had 2 night stay & I've got to say I read some of the poor reviews so was a bit apprehensive, but was quite impressed all round. The staff were friendly & helpful. The room, although was a bit tired, it was clean &...More

Date of stay: November 2018
Thank Robin H
Response from Neil L, General Manager at Best Western Clifton HotelResponded 1 week ago

Dear Robin Thank you for your review and your kind sentiments therein, these are very much appreciated as is the praise for the team. I will ensure that this is passed onto all those concerned and I hope we will be able to look after...More

View more reviews
About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Beachfront
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Laundry Service
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 40 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 40 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (160)
Room & Suite (72)
Dining (31)
Pool & Beach (2)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Sandra H
18 May 2018|
AnswerShow all 3 answers
Response from scrappydee | Reviewed this property |
Yes ... tea coffee and biscuits
1
Vote
HeyHaydn
8 November 2017|
Answer
Response from Neil L | Property representative |
Dear Guest The refurbishment was on the ground floor, which has been completed and we start with the bedrooms in December but we will be doing one floor at a time so there shouldn't be any impact on your stay I hope this... More
0
Votes
886candyp
19 January 2017|
AnswerShow all 3 answers
Response from Neil L | Property representative |
Good Morning Thank you for contacting us. We have a few options for parking, there is a public car park just at the front of the hotel and we can give you parking permit for £2 a day, midday to midday the following day... More
1
Vote
Room Tips
"Ask for sea view"
G9512XQdavidc
3 weeks ago
Read review
"Geat a sea view"
Rainhampete
22 Oct. 2018
Read review
"Ask for a sea-view"
H1106IFmichaela
2 Oct. 2018
Read review
"Garden facing rooms are the most quiet with Leas facing rooms offering best views of the English Channel."
877williamsr
25 Sep. 2018
Read review
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