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Holiday Inn Express Luton Airport

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Holiday Inn Express Luton Airport
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892 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Wisbech, United Kingdom
Reviewed 3 days ago NEW

Excellent for early morning start. Had evening meal which was good. Room clean and bed comfortable. Tv and coffee and tea in the room. 6am for breakfast which was self service and would not bother again. 10 min walk to airport.

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Helpful?
Thank David S
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear David, Thank you for your kind review. I will make sure to pass all your comments to our team and I am sure it will make them very happy. We are looking forward to welcoming you back soon! Kind regards, Aleksandra Prasanna, Guest Service Manager

Borehamwood, United Kingdom
Reviewed 3 days ago NEW

Having stayed for the night before flying off from Luton Airport , this hotel was close to the airport. The room we had was small but comfortable. The beds were very comfortable. The staff were very efficient. We had a meal in the restaurant in the evening, and this was very good. I would say that the floor in the...

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Helpful?
Thank francishurley
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear Guest, Thank you for taking your time to review us. We are the closest hotel to the airport and with our included breakfast starting as early as 4 am we are the great choice for all the guests travelling from Luton airport. We are happy to hear you enjoyed your stay with us in our recently refurbished rooms. I...

Westminster, null, United Kingdom
Reviewed 4 days ago NEWvia mobile

Despite the website saying all holiday inns will allow free parking with a disabled blue badge this one does not. They use parking eye to manage their car park and this devious company do not accept disabled people using blue badges. If you park here with a blue badge expect an £100 parking ticket. If they wanted to promote access...

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Helpful?
Thank Natasha S
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear Natasha, Thank you for taking your time to review us. Unfortunately there is no any information on our website regarding free parking for guests with a disabled blue badge. Car parking is chargeable for all the guests and the cost is £8 per night. We also require guests to enter their registration plate number into our system. Please contact...

London, United Kingdom
Reviewed 4 days ago NEW

Five minutes walk (more with luggage), unfortunately uphill, to the terminal, another option is shuttle bust to and from the railway station, stopping right in front of the hotel - price as at January 2017 GBP 1.20. Nice and friendly service, good bar. Rooms relatively large and comfortable, well equipped, nice bathrooms. Surprisingly quiet. Excellent option is have to stay...

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Helpful?
Thank witaka
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear Guest, Thank you for your kind review. We are the closest hotel to the airport and together with our early breakfast (starts from 4am!) we are the best choice for the guests travelling from Luton airport. Out triple glazed windows provide quiet and relaxed atmosphere for our guests. I will make sure to pass all you kind comments to...

Limassol, Cyprus
Reviewed 1 week ago NEW

I didn't have much expectation for this first stay on this hotel - but hey at least the price where good. Very friendly staff, clean room, good service and pretty decent food. Would have wished for a bit more vegan food options.

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Helpful?
Thank Johnny_hojfeldt
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear Guest, Thank you for scoring us so high! We are happy to hear you enjoyed your latest stay with us in our recently refurbished rooms. I will pass your kind words to our team and I am sure it will make them very happy! We value our guest feedback therefore we will take your comments regarding more vegan food...

New York City, New York
Reviewed 1 week ago NEW

I booked this hotel because we needed a place to rest after a Trans-Atlantic trip to Gatwick and connecting flight the next day from Luton. - The online booking process was smooth and easy. - Getting to the hotel either from Luton Airport Parway train station or from the airport is easy using the purple Airport Shuttle (GBP 2 for...

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Helpful?
Thank ArtNY
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear Guest, We appreciate you taking the time to review your stay here with us. Thank you for such positive comments, it's lovely to hear that you found the staff to be friendly and welcoming and you enjoyed the atmosphere in the lounge/bar area. We hope that we can welcome you back here soon. Kind Regards Michelle Rolt Guest Service...

London, United Kingdom
Reviewed 1 week ago

We stayed here for one night in December as we had a really early flight the next morning. Check in was smooth, room clean and reasonable size. Warm and cosy, as it should be. Breakfast starts very early and it's a self serve buffet.

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Helpful?
Thank Jules2588
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here with us and for giving us the perfect 5. It's fantastic to hear that you found your room to be clean and your check in experience to be smooth. We hope that you chose to stay with us again in the future. Kind Regards Michelle Rolt...

Luton, United Kingdom
Reviewed 2 weeks ago via mobile

Been here a few years back live in Luton but kids like staying in places the room was very squashed for a family you could hardly move caught my leg on the pull out bed it's either very hot in room or very cold the staff when we come in where rude but the staff in the morning where lovely...

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Helpful?
Thank footygirl19
hielutonairport, Deputy General Manager at Holiday Inn Express Luton Airport, responded to this review

Dear Guest, Thank you very much for your honest review on your recent stay with ourselves. I will be sure to review your comments on the team and the room with the relevant departments to ensure that these areas are improved upon. You will be pleased to hear that we do have several improvements on the way in regards to...

Jerusalem, Israel
Reviewed 2 weeks ago

This hotel is a great solution for early departures or late arrivals. It is situated 7-8 minutes on foot from the terminal. My wife and I spent a night before our early departure and found that it was the correct decision. The room was clean and warm, they serve an early express breakfast from 4 a.m. If you have a...

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Helpful?
Thank regaleks
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear Guest, Thank you for such a positive review. It's great to hear that the hotel met your expectations and you found the hotel room to be clean and comfortable. We hope that you chose to stay here again in the near future. Kind Regards Michelle Rolt Guest Service Manager

Reviewed 3 weeks ago via mobile

Could not fly out of Gatwick and no flights for 2 days. Transferred to Luton overnight and hoping to fly to Glasgow at lunchtime. The hotel is basic but provides everything an overnight traveller wants and needs. Highly recommended.

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Helpful?
Thank Davidfirving
hielutonairport, Guest Service Manager at Holiday Inn Express Luton Airport, responded to this review

Dear David, Thank you for the perfect score, we appreciate you taking the time to review your stay here with us. I'm glad to hear that the hotel met your expectations and we do hope that we can welcome you back here in the future. Kind Regards Michelle Rolt Guest Service Manager

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#3 of 24 in Luton
561 reviews
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy convenient airport access at the modern Holiday Inn Express London-Luton Airport hotel. The closest hotel to Luton Airport, Holiday Inn Express London-Luton Airport is easily accessible via the airport's shuttle bus service. We're also just 4 miles from the M1 and a mile from Luton Airport Parkway train station for direct links to central London. Triple-glazed windows in all of our comfortable bedrooms help you sleep soundly and every guest can help themselves to an inclusive buffet breakfast. Host small business meetings for up to 6 people in one of Holiday Inn Express London-Luton Airport's 3 naturally lit meeting rooms, all with free Wi-Fi. We're conveniently located for easyJet and Thomsonfly services, and major businesses like Siemens and Ernst & Young are just a mile from our hotel in Capability Green Business Park. For a fun family day out, head to Whipsnade Zoo 10 miles from the hotel. You can pick up last-minute holiday essentials at The Mall Arndale, 2 miles away in Luton town centre. Plan your day via our free Wi-Fi in the comfort of the lounge. You can watch planes land as you dine in our bright Great Room, and mingle over drinks in the Lobby bar where friendly Holiday Inn Express London-Luton Airport staff are on hand around the clock. ... more   less 

Additional Information about Holiday Inn Express Luton Airport

Address: 2 Percival Way, Luton LU2 9GP, England
Region: United Kingdom > England > Bedfordshire > Luton
Price Range: $105 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Luton Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Holiday Inn Express Luton Airport Hotel Luton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Luton Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Luton Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the road.”
 of 5 bubbles francishurley, 18 Jan 2017 | Read review
“I chose the option to be far from elevator and janitor room. (no, you won't hear the bothering airplane noises here)”
 of 5 bubbles ArtNY, 14 Jan 2017 | Read review
“It was dark when I arrived and could only see the road and cars and coaches arriving for airport. No road noise whatsoever!”
 of 5 bubbles pambell190735, 18 Dec 2016 | Read review
“Soundproofing is good - you won't hear the planes, all pretty much equal.”
 of 5 bubbles tyketyke, 14 Dec 2016 | Read review
“i had a room with a table to work from”
 of 5 bubbles 658cliveh, 13 Dec 2016 | Read review
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