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Ibis London Luton Airport

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Ibis London Luton Airport
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1,839 Reviews from our TripAdvisor Community

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Showing 1,605: English reviews
Australia
Reviewed 2 days ago NEW

Stayed here twice over 5 days as flying and and out of Luton. Stay at Ibis elsewhere in the world as an Accor Platinum member (but whay cant I get my points when I book a cheaper rate via non Accor web sites?) Functional hotel, budget so no frills, nice staff, very friendly, food is OK and it is close...

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Helpful?
Thank RiceyTraveller
Northampton
HOTEL’S FAVOURITE REVIEW
Reviewed 13 November 2016

This hotel is an excellent stopover hotel for Luton Airport. It is clean, bright and fit for purpose. It does feel like a budget hotel, but that's what we paid for. The bed was comfy with plenty of hanging space. Reception and check in was quick and efficient. We were up early (4.00am!) and although we were only expecting toast,...

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Thank Higham1
About Hotel's Favourite Review
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Higham1, Thank you very much for this amazing review. We are really happy to read that you enjoyed your stay and that all the services offered by the Hotel met your expectations. I was most concerned to learn of the way in which you and your husband had been spoken to by our Barman Igor. You should always find...

Bath, United Kingdom
Reviewed 4 days ago NEW

The rooms are very small but cosy so not all bad. I have however had to change rooms twice due to the unbearable banging noise heard at all hours. I can hear my neighbours using their bathroom and cannot sleep through the noise of the aircraft as the room is opposite the runway. I would like to note I am...

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Helpful?
Thank emdoman
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Emdoman, Thank you for your comments, I am very sorry to hear of the disturbance you experienced during your stay and I can understand the distress caused to you. We promise our guests a good night’s rest and I apologise that we failed in this instance. I hope that you would consider staying with us again so we can...

Bristol, United Kingdom
Reviewed 6 days ago NEW

very near the airport, you get the rail link bus and get off at the first stop. No frills but clean, comfortable and surprisingly quiet. I was put in a room on the airport side of the building and when I asked to change for the other side the receptionist obliged with no fuss. The wifi is easy to access...

Review collected in partnership with Ibis Hotels
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Thank P201OYalexh
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear P201OY, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. ps: we do have some marmalade in sachet available for the breakfast:) I look forward to welcoming you back again very soon. Kind regards, Marie Sinquin

Livorno, Italia
Reviewed 1 week ago NEW

I am a flight attendant and often stay at the hotel A few days ago I was treated very well at the reception and a girl called Silvia (Portuguese-it was friday evening) went the extra mile serving me at the restaurant inside the hotel. Definitely a great treatment after many years I stay at your hotel every now and then...

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Helpful?
Thank CockerinaTati
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Cockerina, Thank you for taking the time to share your experiences via Tripadvisor and more importantly the 5 star rating. The team always try their level best to provide a consistently good service and I was happy to read that not only was this your experience but that you sincerely appreciated their efforts. I will pass your comments to...

Reviewed 1 week ago via mobile

Stayed here for work. Would be manageable for a quick stay as it's close to the airport but sadly we were here 3 nights. Rooms are small and pretty disgusting.... see photos of the bathroom. Breakfast pretty poor. No herbal teas available 2 of the 3 mornings- so asked the staff at the bar for some - they said they...

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Helpful?
Thank Theraster
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Theraster, Thank you for sharing your comments, but naturally I am very sorry that you were disappointed with your stay and please accept my apologies for the shortfall in standards of service which you experienced, I will be reviewing your feedback with the housekeeping and F&B team accordingly. If you would like to discuss your feedback in more detail...

Bedford, United Kingdom
Reviewed 1 week ago

Bedrooms simple , but have everything you need . We asked for an extra chair , and it arrived immediately . Shower and bathroom excellent . Reception very cheerful . A short walk to the airport , or a cheap taxi ride if you have luggage .

Review collected in partnership with Accorhotels.com
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Thank 77gilly
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Gilly, It is always a pleasure to receive positive feedback. The team and I appreciate you taking the time to share you experience online and especially the 5 stars rating. We look forward to welcoming you back soon again. Kind regards, Marie Sinquin

Ormskirk, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Ibis Hotels
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Thank gillianl738
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Huntingdon, United Kingdom
Reviewed 2 weeks ago

This was our four or fifth stay here as we had a very early flight. As always very clean and friendly but what we like most is that we can park up, leave the car, stay at the hotel, walk to the airport and on our return walk back to the mid-stay car park. We don't have to hang around...

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Thank Mr&MrsAdventure
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Mr&MrsAdventure, Many thanks for your kind review. I am glad the team made once again your stay enjoyable. We hope to see you again very soon :) Marie Sinquin

United Kingdom
Reviewed 2 weeks ago

I stayed in the Hotel on September 2016 . Staff was polite and helpful also food in restaurant was delicious and at the good price. One of the best pluses is the distance to Luton Airport ( approx 10 min walking) This is always my first chose when i travel . I will be back on the 8th of Feb

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Thank Sergiu B
IbisManagerLuton, Front Office Manager at Ibis London Luton Airport, responded to this review

Dear Sergiu B, Thank you very much for reviewing your recent stay with us. We are really happy to read that you liked your stay and that you enjoyed not only the staff behavior but also the food and the hotel's location. It was a great pleasure to have you as our guest and we are hoping to have the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious with air cooling, and has comfortable ibis sweet beds as well as power shower. Luton Airport Parkway Station is about 1 km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away. ... more   less 

Additional Information about Ibis London Luton Airport

Address: Luton Airport Spittlesea Road, Luton LU2 9NZ, England
Region: United Kingdom > England > Bedfordshire > Luton
Price Range: $84 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Luton Airport 2*
Number of rooms: 162
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Also Known As:
Ibis London Luton Airport Hotel Luton
Ibis Luton
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Luton Airport staff and other travellers.
19 questions
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Southend-on-Sea, United Kingdom
5 months ago
Poole
Northamptonshire, United Kingdom

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Questions? Get answers from Ibis London Luton Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent restaurant and great prices”
 of 5 bubbles CockerinaTati, 13 Feb 2017 | Read review
“Herbal teabags in the bedrooms would have been a good idea. ”
 of 5 bubbles gillianl738, 7 Feb 2017 | Read review
“Easy walking distance to the terminal so no hanging about waiting for bus pickups”
 of 5 bubbles Mr&MrsAdventure, 4 Feb 2017 | Read review
“Ask for top floor for quiet night sleep. But ask for bath mat before trudging up to your room as they have to be got from reception!”
 of 5 bubbles 804brendaj, 21 Jan 2017 | Read review
“You will have a lovely relaxing time booking at the Ibis Luton hotel. ”
 of 5 bubbles L4974BFjenniferm, 14 Jan 2017 | Read review
5 of 5