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Mercure Newbury Elcot Park Hotel

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Traveller (217)
Room & Suite (76)
Dining (13)
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Overview
  • Excellent39%
  • Very good25%
  • Average20%
  • Poor10%
  • Terrible6%
Travellers talk about
“privilege room”(18 reviews)
“country house”(18 reviews)
“friends wedding”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (888)
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87
58
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329
215
175
87
58
Show reviews that mention
All reviewsprivilege roomcountry housefriends weddinglovely settingbreakfast was buffet stylelovely hotelevening meallounge arealovely roomstayed for two nightsone night stayrelaxing breakfood was lovelyenjoyable stayold buildinghighclere castleorangery
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101 - 105 of 864 reviews
Reviewed 30 July 2017

We booked this several months in advance for a friend's wedding. With some advance planning, we knew we would need a family room for 2 adults and 2 children (5 year old and 6 month old) and booked appropriately. When we arrived at the hotel...More

Thank verysideways1
Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park HotelResponded 31 July 2017

Dear Guest, Please accept my apologies as our standards at the hotel did not live up to your expectations. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the Mercure Newbury Elcot Park Hotel and...More

Reviewed 29 July 2017 via mobile

We were here for a friends wedding. Even though I am from the area we had never been to this hotel before . Grounds are stunning, food was good, the rooms were a good standard. The hotel has a bit of character, which like I...More

1  Thank Steven M
Response from Deon M, Director of Sales at Mercure Newbury Elcot Park HotelResponded 31 July 2017

Dear Guest, Thank you for your review, we very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback...More

Reviewed 28 July 2017

As soon as you enter this hotel the first thing you notice is that the carpet is filthy everywhere on the ground floor. It was quite shocking! The room was very basic looking, very tired nothing like the grand outside appearance. The towels were so...More

2  Thank brad186460
Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park HotelResponded 29 July 2017

Dear Guest, Thank you for taking the time to write your thoughts on your recent stay with us. We appreciate all forms of feedback and will use it in the positive manner in which I am sure it was intended. Guest feedback is exceedingly important...More

Reviewed 26 July 2017

The beautiful setting of this hotel nestled in manicured grounds belies what is to be found beyond the front door. Once inside you enter the dim world of an old country house that looks as if it hasn’t been decorated since the 1960s. You tread...More

Thank ZeeZeeNE
Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park HotelResponded 29 July 2017

Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we...More

Reviewed 24 July 2017

This is a nice hotel once a grand house, location slightly remote; so it is a drive to any other amenities. taxis are few and very expensive a 4.5 mile trip cost us £20. Breakfast was fair with a limited choice and they were constantly...More

Thank rickyv007
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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Details
Price range
USD 97 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Newbury
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Newbury
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (217)
Room & Suite (76)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Ellalouise24
12 January 2018|
AnswerShow all 2 answers
Response from kevAustralia | Reviewed this property |
Yes it doesn't seem that far down the road 1-2 mile , they maybe a cross country footpath if you're lucky😅
0
Votes
Ellalouise24
28 December 2017|
Answer
Response from Famsol67 | Reviewed this property |
Hello, You have asked a reviewer not the hotel. I have no doubt that the hotel do provide such assistance but I would recommend a direct enquiry. Best wishes, Famsol
0
Votes
henry460
29 April 2017|
AnswerShow all 5 answers
Response from David B | Reviewed this property |
Yes the hotel has a swimming pool
0
Votes
Room Tips
"we had room 59 on the first floor good room with no noise my brother had 58 on the ground floor which suited..."
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"Very quiet setting so unless noisy guests all rooms are quiet."
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"The standard room was more than adequate. We were offered an upgrade but as only staying one night we..."
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"The rooms overlooking the front grounds as the veiw is stunning"
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