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07/05/2017 08/05/2017
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    Mercure Newbury Elcot Park Hotel

    Elcot, Newbury RG20 8NJ, England
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 37
    USD 139*
    USD 102*
    USD 139*
    USD 101*
    USD 139*
    USD 102*
    Traveller (138)
    Room & Suite (37)
    Dining (11)
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    Overview

    • Excellent38%
    • Very good26%
    • Average18%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “country house” (15 reviews)
    “public areas” (16 reviews)
    Free Wifi
    Free Parking
    Restaurant
    Room Service
    Fitness centre
    4 Star Hotel
    All hotel details
    Donnington Grove Hotel and Country Club
    397 reviews
    #4 of 17 hotels in Newbury
     
    Hare and Hounds Hotel
    590 reviews
    #2 of 17 hotels in Newbury
     
    The Vineyard Hotel & Spa
    1,630 reviews
    #1 of 1 hotels in Stockcross
     
    Regency Park Hotel
    725 reviews
    #5 of 17 hotels in Newbury
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (764)
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    101 - 105 of 764 reviews

    Reviewed 16 August 2016

    We were a group of 9 and booked the Mercure Newbury for the nights of Friday 12th and Saturday 13th August to celebrate our friends 50th Birthday. On arrival, one of the rooms was not ready. A few hours later the system still showing not...More

    4  Thank Nicky M
    Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel

    Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we...More

    Reviewed 16 August 2016

    The staff are rude and cannot be bothered. Never smiled or interacted with the guests. Breakfast is a shambles. No selection available, some items not even there. Having to eat breakfast off our laps!!!!! Lovely setting, pity about the staff. Rooms not serviced, damp towels...More

    3  Thank WhiteHorse50
    Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel

    Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we...More

    Reviewed 14 August 2016 via mobile

    Just stayed in this so called Country House Hotel. The setting is lovely, the building could be too, but... Where do I start? The hotel manager thinks he is more important than his guests, has zero customer facing skills, is condescending and lazy. Would rather...More

    2  Thank Scrumpping
    Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel

    Dear Guest Please accept my sincere apologies for the shortcomings you have experienced. We strive to provide a superior service experience for every guest and your feedback is crucially important to us. I would like to confirm that we are taking the appropriate measures to...More

    Reviewed 13 August 2016 via mobile

    Upon entering the hotel we immediately noticed the carpet which looks awful and badly needs replacing. We encountered check in delays as the room wasn't ready so we went into the conservatory for lunch and were told afternoon tea wasn't available as the kitchen had...More

    Thank nateyJ80
    Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel

    Dear Guest, All public areas has been recently refurbished keeping in theme with the Country Georgian approach. I do understand that the décor and carpets in our public areas may not be to all guests taste. All reservations for the dinning room must be pre-booked...More

    Reviewed 13 August 2016

    For a so called 4 star hotel you would expect to be shown to your room, but no, this did not happen, we eventually got the card to work to get in - room not bad with a nice balcony but the wood the door...More

    1  Thank Hawk163
    Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel

    Dear Guest, thank you for taking the time to write your thoughts on your recent stay with us. Please accept my sincere apologies as your experience at the hotel did not meet your expectations. I will look into the issues raised and speak to the...More

    Donnington Grove Hotel and Country Club
    397 reviews
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    Hare and Hounds Hotel
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    The Vineyard Hotel & Spa
    1,630 reviews
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    Regency Park Hotel
    725 reviews
    #5 of 17 hotels in Newbury
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 86 - USD 177 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Newbury
    Photos
    Traveller (138)
    Room & Suite (37)
    Dining (11)
    Hotel & Grounds (118)
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    Questions & AnswersAsk a question
    henry460
    Hello, this hotel had a swimming pool when we last visited a few years ago, but there is no mention of one now on the website - does it still have a pool? Thanks
    29 April 2017|
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    yraveller1
    Do you have piped music? If so, where and when? Would all the public rooms be easily accessible by my husband who walks with a walking frame? How wide are the beds in rooms suitable for the less mobile? Thank you
    16 June 2015|
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    kinger465
    has a privilege room got a bath or shower
    2 February 2015|
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    Room Tips
    "We found our 'privilage' room, with the two aspect views and very good walk in shower very..."
    Read review
    "1st floor privilege room 68 noisy when weddings on."
    Read review
    "There is a spiral staircase up to the second floor. Don't try to carry your luggage; the hotel staff will..."
    Read review
    "Eat elsewhere till the food improves."
    Read review