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Mercure Newbury Elcot Park Hotel

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Traveller (219)
Room & Suite (76)
Dining (13)
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Overview
  • Excellent39%
  • Very good25%
  • Average20%
  • Poor10%
  • Terrible6%
Travellers talk about
“privilege room”(19 reviews)
“country house”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
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Reviews (922)
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185
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61
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339
220
185
93
61
Show reviews that mention
All reviewsprivilege roomorangery restaurantcountry housefriends weddinglovely groundsbreakfast was buffet stylelovely hotelevening meallounge arealovely roomstayed for two nightsone night stayenjoyable stayrelaxing breakfood was lovelyold buildinghighclere castle
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11 - 15 of 898 reviews
Reviewed 3 weeks ago via mobile

Pre booked a afternoon tea at the hotel as we’ve had previous good visits before. Arrived at the hotel and we could see there was building work being carried out which did not set the scene for us previously. Afternoon tea was good plenty of...More

1  Thank Steven M
Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park HotelResponded 2 weeks ago

Dear Steven M, Thank you for taking the time in reviewing your recent visit with us. I am glad that you enjoy your afternoon tea. Unfortunately urgent maintenance work to our main kitchen had to be carried out. It is rather sad that many of...More

Reviewed 3 weeks ago

Stayed for 3 days over the Late May Bank Holiday, as my son was getting married on the Saturday. Everyone enjoyed the wedding, the day was fine and everything seemed to go without a hitch. If something did go wrong , we didn't notice.:-) .....More

1  Thank Pete G
Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park HotelResponded 3 weeks ago

We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

Reviewed 3 weeks ago

We stayed overnight for one night in late May. We checked in after 6pm and were undecided where to dine for the evening. No attempt was made to 'upsell' us our dinner so we opted to go elsewhere which proved to be a wise decision....More

Thank GordonBeasley
Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park HotelResponded 3 weeks ago

Dear Guest, Thank you for taking the time to comment on your stay with us. Reception will always ask if you would like to book a table for dinner. Its rather sad that guests opt not to discuss matters during their stay, thus giving us...More

Reviewed 3 weeks ago via mobile

We had a virgin experience voucher to use for afternoon tea for my mums Xmas present. Believe me this is not an 'experience' I want to have again. The setting was beautiful but the staff were much to be desired we were asked to take...More

Thank Joanne D
Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park HotelResponded 3 weeks ago

Dear Guest, After investigating your comments, I have found your review has been fabricated. Please note the hotel was extremely busy during your visit. If the food served to you was not terrible if had eaten all off the cakes, sandwiches and brownies apart from...More

Reviewed 3 weeks ago via mobile

Stayed for a business meeting two nights, is in definite need of renovation/bringing up to date and then it would be lovely! The room was tired and dated....food wasn’t great and service wasn’t overly great either. Wouldn’t stay again if I’m being honest. Outside looks...More

Thank beth6198
Response from Deon M, Front Office Manager at Mercure Newbury Elcot Park HotelResponded 3 weeks ago

Thank you for your review

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Details
Price range
USD 84 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Newbury
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 84 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Newbury
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (219)
Room & Suite (76)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Colinthecod
24 May 2018|
AnswerShow all 4 answers
Response from ian r | Reviewed this property |
No or anything else, no gym. A croquet lawn though
1
Vote
Ellalouise24
12 January 2018|
AnswerShow all 2 answers
Response from kevAustralia | Reviewed this property |
Yes it doesn't seem that far down the road 1-2 mile , they maybe a cross country footpath if you're lucky😅
0
Votes
Ellalouise24
28 December 2017|
Answer
Response from Famsol67 | Reviewed this property |
Hello, You have asked a reviewer not the hotel. I have no doubt that the hotel do provide such assistance but I would recommend a direct enquiry. Best wishes, Famsol
0
Votes
Room Tips
"Room 71 was nice."
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"ground floor rooms if mobility is an issue"
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"If there's an event on, ask for a room up the spiral staircase in the square behind the main house as..."
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"Don't bother"
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