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Bay New Southlands Hotel

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Bay New Southlands Hotel
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403 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Halstead, United Kingdom
Reviewed 1 week ago

Hotel was a bit tired. Staff were great very helpful,cheerful,nothing was too much trouble. Great places to visit. Lovely walks. Saw the place were "The Royal"" the television programme was filmed. Visited Nunnington Hall,holds a collection of 21 miniature rooms.

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Thank Iola352
Preston, United Kingdom
Reviewed 1 week ago via mobile

Returned from our long weekend on 20/3/17 this is our 4th or 5th visit here and as usual we had a good break . Had a few problems with our room this time due to bad housekeeping but we didn't let it spoil our holiday we informed the manager regarding our problem and she was very helpful. The food is...

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Thank owenjames2011
Reviewed 1 week ago via mobile

Some rooms should come with a noise warning. Had I been told that the allocated room is directly above the room with nightly entertainment, that i would be able to hear the noise of people in the bar and every word of the entertainer below i would have turned the room down. Hotel staff are friendly and courteous. They cannot...

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Thank Pete P
Harpenden, United Kingdom
Reviewed 1 week ago

Bay New Southlands Hotel , a 15 minute walk from the town centre. upon arrival on a 5 day break with Shearings , the first impression was of a good clean building inside and out. room we were given was a bit dated , but served our needs. Breakfast and dinner was more than enough with 4 choices on the...

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Thank henlowboy
LIVERSEDGE
Reviewed 2 weeks ago

Stayed at The New Southlands on a Self Drive Weekend Break.Having stayed at many Bay hotels before ,in our opinion this is the best one.Pleasant friendly staff,good food and varied entertainment.We were accommodated in Superior room which was excellent. The hotel was very warm perhaps a little too warm,but ideal for winter stays. Our only comments which we have left...

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Thank RON T
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

Thank you for taking the time to leave us your kind comments and I'm so happy to see you enjoyed your stay with us. I have passed on your suggestions regarding the menus as we always appreciate any kind of feedback which will help us improve our service. We look froward to seeing you again in the future.

Manchester, United Kingdom
Reviewed 3 weeks ago

Travelled as a couple for a Fri-Mon break, booked through National holidays. From the moment we arrived, we had a warm welcome chat from one of the reception staff. Room was spotless, with comfy bed, (the only negative is the old window frames which are in need of replacement). Foyer and Communal areas were kept lovely and clean. Restaurant staff...

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1Thank Lynn C
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

What lovely feedback you have left, thank you. I'm glad to see you enjoyed your recent weekend break with us and we look forward to seeing you again in the future.

UK
Reviewed 4 weeks ago

I just wanted to say a big thank you to all the staff, especially the assistant manager James, as they couldn't have been kinder and more helpful during our time of need. Following our four night stay, my husband was taken ill on the coach drive home. After being taken by ambulance to the local A&E, where we spent many...

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Thank KymKym
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

It was no problem at all, and we were more than happy to be able to help. I'm glad to see that you were looked after well by my team - they are a great bunch and will always go out of their way to assist wherever possible and greatly appreciate the lovely comments you have left. I do hope...

Norwich, United Kingdom
Reviewed 19 February 2017

Superb 5-day Shearings trip to Scarborough with excursions to York, Whitby and Goathland (the village where Heartbeat was filmed). The hotel is one of the best in the Shearings portfolio I've tried over ten years of trips. The food was great, the chef added several nice extra touches and everything food-wise was spot on. Thanks. Restaurant management and waiter Paul...

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1Thank CFDGS707
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

Thank you for taking the time to leave us such a lovely review. I'm glad to see that you enjoyed your midweek break with us and I have passed on your kind comments to my team. We hope you will come back and stay with us again in the future.

Warrington, United Kingdom
Reviewed 14 February 2017

My husband and I visited here at beg of February on a Shearings self drive break. We would definitely return here, from arriving at the reception deskto leaving this was good. We had a problem with the tv in our room, which only had 3 channels. Straight away the lady on the front desk came to try and sort this,...

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Thank c a
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

Thank you for taking the time to leave such kind comments for us. I'm pleased to see you enjoyed your stay with us. I am so lucky to have a great team here and I'm glad to see that they looked after you whilst you were here. We look forward to seeing you again in the future.

London, United Kingdom
Reviewed 14 February 2017

When I booked the holiday, I mentioned that my sister needed to bring an electric scooter on the coach. This was arranged, but when we reached the hotel, we found that someone, sensing that she was disabled, had arranged a room near the lift, near the entrance to the restaurant and with a bathroom with facilities for disabled. This was...

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Thank Elizabet2013
ruth_janicki, General Manager at Bay New Southlands Hotel, responded to this review

What a lovely review you have left for us, thank you. We will always do our best to accommodate our guests needs and I'm glad to see that the room you were allocated helped you to enjoy your stay. I will make sure your comments get passed on to my team and we hope you will come back and stay...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
The New Southlands Hotel is a handsome, intimate property perfectly situated on Scarborough’s South Cliff. From the hotel, the Esplanade, Italian Rose Gardens and South Bay are easily accessible. Scarborough itself retains much of the character of an elegant Victorian seaside town, with handsome architecture and walkways, as well as boasting more modern entertainments and attractions. Further inland, North Yorkshire is an oft overlooked gem of a County offering beautiful scenery and countless attractions both historic and modern. The hotel possesses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. ... more   less 

Additional Information about Bay New Southlands Hotel

Address: 15 West Street, Scarborough YO11 2QW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: $128 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay New Southlands Hotel 3*
Number of rooms: 56
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Also Known As:
New Southlands Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Bay New Southlands Hotel staff and other travellers.
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Wigan
1 month ago
Sunderland, United Kingdom
5 months ago
Littleborough, United Kingdom
11 months ago
Stockton-on-Tees, United Kingdom

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Questions? Get answers from Bay New Southlands Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra to upgrade”
 of 5 bubbles Iola352, 22 Mar 2017 | Read review
“We can only speak of our room 119, large and quiet.”
 of 5 bubbles Elizabet2013, 13 Feb 2017 | Read review
“Any, lift available to all floors”
 of 5 bubbles motorbike_8, 6 Feb 2017 | Read review
“Very small lift. It's easier to walk to 2nd floor than wait for the lift”
 of 5 bubbles Janiemac24, 21 Jan 2017 | Read review
“Superior were very nice”
 of 5 bubbles sunseekersheffield, 17 Jan 2017 | Read review
5 of 5