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31/12/2017 01/01/2018
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    Ambassador Hotel

    | The Esplanade, Scarborough Y011 2AY, England
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    31/12/2017 01/01/2018
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    USD 238*
    USD 232*
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    USD 238*
    USD 232*
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    USD 238*
    Traveller (476)
    Room & Suite (140)
    Pool & Beach (20)
    Overview
    • Excellent23%
    • Very good32%
    • Average20%
    • Poor14%
    • Terrible11%
    Travellers talk about
    “pool and sauna” (34 reviews)
    “spa facilities” (53 reviews)
    “lovely hotel” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Hotel
    Family Rooms
    Bar/Lounge
    Accessible rooms
    Meeting Rooms
    3.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec.1 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,285)
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    351 - 355 of 1,282 reviews

    Reviewed 3 April 2016

    Room was dirty,tried to get money back and all they offered was a discount on another stay - absolute joke Took them one week to investigate! To me they should have investigated this straight away Never felt so let down we drove 150 miles to...More

    Thank Tracy J
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 10 April 2016

    Dear Guest Thank you for your feedback on your recent stay I am sorry you did not find your stay with us to your standards however as discussed with you previously had you come to us right away with your findings we could have investigated...More

    Reviewed 1 April 2016

    Well slightly disappointed, one night away with my mum for a treat, on arrival no signs for this hotel displayed (despite the photo on the website) had to park up and ask! Staff pleasant enough, as soon as we entered the lift to our room...More

    Thank maggiehudson
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 2 April 2016

    Dear Guest Thank you for your feedback regarding your recent stay with us I would like to apologise that you felt disappointed with the Ambassador hotel and I can assure you that all feedback is taken seriously. The sign has been taken down to be...More

    Reviewed 31 March 2016

    We booked our first weekend away with our 6 month old and was pleasantly surprised by this hotel. The staff were incredibly accommodating and helpful with the cot having been already made and blankets included. The reception, rooms and dinning areas are all very nicely...More

    1  Thank Jess A
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 2 April 2016

    Dear Jess A Thank you for this feedback and we are really happy you and your family had a lovely stay with us. The sign out the front of the hotel is currently being redesigned and will be back this week, so by the time...More

    Reviewed 31 March 2016 via mobile

    Me and my boyfriend stayed here for 2 nights over easter and had a pleasant trip. We knew we weren't getting a sea view because we left it quite late to book. Our room was pleasant however there were stains on the valance sheet and...More

    Thank Laura I
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 2 April 2016

    Dear Laura Thank you for your feedback I am sorry your room was not up to our usual standards and had you come down to reception we could have got this changed for you right away. You will be please to hear All the rooms...More

    Reviewed 30 March 2016

    stayed for two nights bed and breakfast and had a lovely stay. We had booked a sea view room and to be honest were a little disappointed as we were on the 3rd floor and it was a lovely seaview but we had to be...More

    Thank joyce d
    Response from CustomerService3638, General Manager at Ambassador HotelResponded 2 April 2016

    Dear Joyce d Thank you for your feedback regarding your stay with us. We are sorry that you was disappointed with your room, however on your return to us please ring up before hand and we will allocate you onto the second floor. Also ask...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Things to do
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 45 - USD 155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Scarborough
    • #5 On the Beach Hotel in Scarborough
    • #11 Romantic Hotel in Scarborough
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 59
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Hotwire, TripOnline SA and Cancelon so you can book your Ambassador Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Scarborough District >
    • Scarborough
    • Also Known As
    • Ambassador Hotel Scarborough
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    Traveller (476)
    Room & Suite (140)
    Pool & Beach (20)
    Dining (11)
    Hotel & Grounds (281)
    Bathroom (51)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gazblackpooluk
    29 March 2017|
    AnswerShow all 2 answers
    Response from Louise D | Reviewed this property |
    Hiya. yes there is a bar but no entertainment in hotel, its only a short walk from other bars though that have things on
    1
    Vote
    nicknack32
    Hi Amy, I can only say, lucky you for a clean room. We had to report them to the Environmental Health who agreed with us, sent an inspector and immediately instructed them to remove the bird poo from the window-sills that had been there for over a year, breeding bacteria. They also instructed them to do a deep clean with professional cleaners and I have an email from them stating the bad condition of the hotel. Take a look at the photos on my review, the dirt was everywhere, toilet, taps, bath, sink, carpets, radiators. I tried to have a civilised conversation with the hotel and they had said they would look into it... I am still waiting and waiting for my refund that never happened. They had an extremely bad attitude and seem only competent in replying with reasons for their downfall that are actually not true. I had booked 2 rooms and the other had body fluids on the cushions, pillow and bed. They are a disgusting organisation and the staff clearly couldn't give a fig. You must have had "the" clean room - as I said before, lucky for you.
    7 February 2017|
    AnswerShow all 7 answers
    Response from | Reviewed this property |
    We stayed there this weekend 1st July and had the same experience. Unclean room especially the bathroom and shower. Paid £159 for our room for one night expecting a premium from what we saw on the website a d couldn't... More
    1
    Vote
    Room Tips
    "Only stay if you do not want any breakfast!"
    Read review
    "Ask for sea view. You won’t be disappointed."
    Read review
    "Deluxe sea view rooms are loveley"
    Read review
    "212 was lovely."
    Read review
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