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Palm Court Hotel

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583 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Durham, United Kingdom
Reviewed 1 week ago

Have stayed here many times before and are never let down, the staff are excellent and always very friendly, rooms are clean with a comfortable bed and flat screen tv, we enjoyed a fantastic 3 course meal in the restaurant,with very attentive staff and all provided at a very reasonable price. people of Scarborough should try eating here, they wont...

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Helpful?
Thank wp175
Reviewed 2 weeks ago via mobile

This was our second visit to celebrate New Year. The hotel has lots of positive points, the building looks impressive, the location is excellent, the staff are friendly and helpful and the under cover car park at no additional cost is a real bonus. However we left feeling the whole experience had not been as good as last year. There...

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Thank Mbjben
Ahmedabad, India
Reviewed 2 weeks ago

Not the usual place I stay when in the area but always wanted to see what it was like. Not disappointed, room was comfortable with all the usual things you would expect, food was very good and staff attentive to needs. Close to the town centre without being affected by the noise.

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Thank barrynuttall
Reviewed 3 weeks ago via mobile

We've just returned from our two night stay at the Palm Court Hotel and I must admit I have very mixed feelings. The hotel itself is absolutely stunning, with some of the most beautiful Christmas decorations I have ever seen in a hotel, check in was excellent and the girl behind the desk was really helpful. Free off road parking...

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Helpful?
Thank LeanneD88
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit with us. I do apologise if you felt that any member of staff was in anyway inappropriate in dealing with your requests. I will take all of your comments into consideration moving forward into the new year and I would like to take this opportunity to reassure you that...

Leeds, United Kingdom
Reviewed 3 weeks ago

The hotel looked lovely, with tasteful Christmas decorations. The welcome was warm and friendly. An added bonus is the Palm Court car park. We had a front bedroom, a good size, warm, with a big comfortable bed. The meals were well presented and tasty, particularly the Christmas dinner. The staff were professional and personable. The whole atmosphere was inviting thanks...

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1Thank davidandkerry
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear guest, Thank you for your review i9nvolving your Christmas experience with us here at the Hotel. As it was your second Christmas with us here I am delighted that the Hotel , service, staff and offerings exceeded your expectations yet again. Look forward to welcoming you back for Christmas 2017. Kind regards

Reviewed 3 weeks ago via mobile

Really nice clean hotel and good breakfast. Nice friendly staff also. If there is a negative it would be that drinks are well overpriced £4.60 -£5 for a pint of lager but overall a good stay and in a good location.

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Thank Vmk01
Reviewed 20 November 2016

Booked this hotel due to it having a swimming pool, downstairs and bar area all very impressive unfortunately the pool was cold and the changing facilities very poor, also the walk to the pool not very safe.

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2Thank Philip W
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear guest, Thank you for your review. Firstly thank you for the comments concerning the impressive downstairs and bar area. I can assure you and other readers that the pool water temperature is 29 degrees and is checked daily. The walk way to the pool is illuminated, well sign posted and complies fully in the safety of all of our...

Leicester, United Kingdom
Reviewed 18 November 2016

First impression was good looked quite impressive Christmas lights ,Christmas trees, all looked good ,checked in room was on fourth floor, but lift was available so no problem ,found room quite dated, bed comfortable, room was very warm, bit disappointed with bathroom several long hairs on the floor, in the restaurant evening meal was good had haddock starter and slow...

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Helpful?
Thank Brian D
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear guest, Thank you for your somewhat 'du maurier' review of your recent experience here at Palm Court. All feedback will be used in continuing to improve our offerings and staff training for all guest experiences. I do hope that you would give us chance to show you some of our newly refurbished rooms when wishing to book Scarborough in...

Reviewed 14 November 2016 via mobile

very posh, although I'm not I didn't feel out of place. Food is very nice but maybe a bit rich if you have it every day. It's in a good spot close to everything. Rooms are extremely comfortable. Had best 5 nights sleep iv had for a long time. Would stay there again. Staff were fantastic people.

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Thank lewishols
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear guest, Thank you for your comments. Hope to see you return to the Palm Court in the future . regards

Newcastle, United Kingdom
Reviewed 12 November 2016 via mobile

I recently stayed here for a week whilst on a training course held at the hotel. I couldn't believe my luck on checking in. The entrance was lit by Christmas trees and chandeliers and liked warm and welcoming. The staff were fantastic all week. Nothing was to much trouble, the chef even created some some dishes for my vegetarian friend...

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Helpful?
Thank Andrew D
Palm Court Hote... S, General Manager at Palm Court Hotel, responded to this review

Dear guest, Thank you for such kind feedback of your stay with us. Hope to see you once again in the future. Kind regards Mr Jay Clements General Manager

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
For over 30 years our family owned, highly rated, AA 3 star hotel is the perfect place to explore, relax and enjoy all that Scarborough and the North York Moors National Park has to offer. Currently rated the highest 3 star hotel. Commanding a wonderful central position, the elegant Palm Court Hotel boasts one of the most prestigious locations in Scarborough. Set against a backdrop of beautiful heritage coastline, the hotel venue offers an invigorating experience, whether your stay involves pure pleasure or business. Experience a high standard of service from our friendly, professional and welcoming team. Upon arrival, there is guaranteed FREE parking available to all hotel residents, which is unique for Scarborough town centre. FREE use of Internet throughout the Hotel. Also during your stay, relax in our indoor swimming pool, for the use of hotel residents only. ... more   less 

Additional Information about Palm Court Hotel

Address: St. Nicholas Cliff, Scarborough YO11 2ES, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: $135 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Court Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Palm Court Scarborough
Hotel Palm Court
Hotel Style:
#3 On the Beach Hotel in Scarborough
#6 Business Hotel in Scarborough
#12 Romantic Hotel in Scarborough
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Questions & Answers

Here's what travellers have asked, with answers from Palm Court Hotel staff and other travellers.
2 questions
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Leicester, United Kingdom
over a year ago

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Questions? Get answers from Palm Court Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking the crescent”
 of 5 bubbles wp175, 8 Jan 2017 | Read review
“Make sure you get a refurbished room”
 of 5 bubbles Foodcritic186411, 31 Oct 2016 | Read review
“Quality hotel with excellent food”
 of 5 bubbles lizzinotts, 30 Oct 2016 | Read review
“some rooms look onto the main road”
 of 5 bubbles marieannbb, 25 Oct 2016 | Read review
“2nd floor is fine, suites are on the 1st floor”
 of 5 bubbles peterwK655RJ, 24 Oct 2016 | Read review
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