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The Crown Spa Hotel

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4,144 Reviews from our TripAdvisor Community

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Showing 4,138: English reviews
Nantwich
Reviewed 26 June 2016

The bathrooms are dated and could do with being redecorated (stains on the ceiling and white grout in shower mouldy). The fire alarm went off at 2am and there was no information about what was happening some people were leaving others staying eventually rang reception to ask and found out it was a false alarm but was wide awake by...

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Helpful?
Thank C5430KUianc
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. We are currently in the process of refurbishing many of our bedrooms and will continue to do so throughout the year. When the fire alarm...

Leeds, United Kingdom
Reviewed 26 June 2016

took our elderly 94 year old friend here for a couple of days, she had seen the hotel when we took her last year on a day trip so decided to book even though it was more expensive than a lot of the other hotels I looked at. I booked a twin and a single with sea views, but after...

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Helpful?
Thank scholes15
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. I do wish that you had brought your concerns to a member of the management team during your stay giving us the opportunity to resolve...

Reviewed 26 June 2016 via mobile

Got to the hotel and there had been a mistake and they didn't have any rooms. Had to stay in the managers room which was really smelly and tiny. I have a six month old baby and this was my first night away for a nice relaxing break. It was totally ruined. I would have rather been in my own...

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1Thank Cerys B
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. I am a little concerned as to why you were in the manager’s room as this is only ever used if accepted by the customer...

Pocklington, United Kingdom
Reviewed 26 June 2016

We arrived at the crown spa to find no room had be booked for us the staff at reception were very good and eventually got us booked in we went to our room to find a brick wall when we opened the curtains my husband wasn't happy with this so he asked for another room The next room was bigger...

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Helpful?
Thank Sharon M
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. I am delighted that the reception team were able to allocate a room when it appeared no reservation was in the system. We do have...

Durham, United Kingdom
Reviewed 25 June 2016

Spent our wedding anniversary here in a lovely room with a fabulous view of the sea . Great position for walking into Scarborough. Reception staff friendly helpful and efficient. Leisure facilities looked good although we were only there for one night so did not have time to use them. We paid £153 for bed and breakfast and there lies the...

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Helpful?
Thank ablem64
crownspahotel, General Manager at The Crown Spa Hotel, responded to this review

May I first of all say thank you for taking the time to leave a review. I am always disappointed when a customer isn’t happy with any part of the service received at the Crown. I do wish that you had brought your issues regarding breakfast to my attention during your stay as I can assure you they would have...

Bradford, United Kingdom
Reviewed 25 June 2016

Had counted down the days to return to this wonderful hotel. The minute you walk through the doors you know its quality relaxation time. Warm & welcoming check in. Tired from travelling,you sneak forty winks after hot shower in mood lit bathroom.Down to jacuzzi before dinner new ladies changing rooms completed. Bright & airey. Food excellent, had room service for...

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Helpful?
Thank carolerutter
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a fantastic review! I am delighted that you enjoyed your recent stay with us and that you are regular visitors. I hope you are able to book directly when you stay to receive our Advantages discounts. We all look forward to seeing you again soon! Kind regards, Hayley...

Huddersfield,
Reviewed 24 June 2016

Excellent stay from checking in to checking out all staff were lovely rooms fantastic bathrooms amazing comfy beds breakfast was beautiful...good hotel in lovely area lovely seating outside overall fantastic

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Thank suewak
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am very pleased that you enjoyed your stay and I certainly hope you would return to stay again in the future. May I suggest booking directly with the hotel for this to receive our Advantages discounts. We all look forward to seeing you again...

Stockport,Cheshire
Reviewed 24 June 2016

An excellent hotel with good service. Fabulous rooms with wonderful views over the North Sea. Situated in an ideal area within walking distance of all amenities. Did not use the spa but it looked very nice.

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Helpful?
Thank Helen / Trish B
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review! I am delighted that you enjoyed your stay and that you received good service. I certainly hope you would return to stay in the future and may I suggest booking directly with the hotel for this. We all look forward to seeing you again soon!...

Doncaster, United Kingdom
Reviewed 24 June 2016

The staff were excellent - friendly and efficient. The location was great and I am looking forward to staying there again. The beds were very comfortable and as we had a large room with a balcony we were able to enjoy the sights and sounds in a relaxing way with a great view

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Helpful?
Thank JLB579
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a wonderful review. I am very pleased that you enjoyed your stay and that you encountered friendly and efficient staff. I certainly hope you would return to stay in the future and may I suggest booking direct with the hotel for this. We all look forward to seeing...

Ventnor,Isle Of Wight
Reviewed 24 June 2016

One night break overall stay was fantastic. Location excellent. Breakfast lovely. Staff welcoming and helpful. Rooms were lovely beds comfortable. Will definately return for a two night stay next time I am up north.

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Helpful?
Thank Susan C
crownspahotel, Assistant Manager at The Crown Spa Hotel, responded to this review

May I first thank you for finding the time to leave us a lovely review. I am delighted that you enjoyed your stay and that you would return to stay again in the future. May I suggest booking direct with the hotel to receive our Advantages discounts. We all look forward to seeing you again soon! Kind regards, Hayley Cook,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more   less 

Additional Information about The Crown Spa Hotel

Address: Esplanade | South Cliff, Scarborough YO11 2AG, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough
Price Range: $110 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crown Spa Hotel 4*
Number of rooms: 115
Reservation Options:
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Also Known As:
The Crown Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
Hotel Style:
#2 Business Hotel in Scarborough
#4 Romantic Hotel in Scarborough
#6 Family Hotel in Scarborough
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Questions & Answers

Here's what travellers have asked, with answers from The Crown Spa Hotel staff and other travellers.
9 questions
Ask a question
over a year ago
Lytham St Anne's, United Kingdom
over a year ago
yorkshire
1 month ago
sheffield
over a year ago

See all questions (9)

Questions? Get answers from The Crown Spa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a sea view”
 of 5 bubbles 497lesliek, 5 Dec 2016 | Read review
“getting a room with a view of the sea adds to the experience,”
 of 5 bubbles V4887VKmichaels, 21 Nov 2016 | Read review
“The sea view of course is a must have”
 of 5 bubbles jacksogaz, 18 Nov 2016 | Read review
“We had front balcony room and it was perfect”
 of 5 bubbles a_imeekings, 15 Nov 2016 | Read review
“Don't except 503 !”
 of 5 bubbles tonygredshaw, 12 Nov 2016 | Read review
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