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The Crown Spa Hotel

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Traveller (818)
Room & Suite (257)
Dining (24)
Overview
Esplanade South Cliff, Scarborough YO11 2AG England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Reviews (5,168)
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5,157 results
Traveller rating
2,552
1,632
608
212
153
Traveller type
Time of year
LanguageEnglish
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2,552
1,632
608
212
153
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1 - 5 of 5,157 reviews
Reviewed today via mobile

Booked an executive king room... spacious room... tv and the bed at opposite ends so take your binoculars... small window overlooking a taxi shed and staff smoking area... chefs could do with spending less time out smoking in their uniform and more time attempting to...More

1  Thank Christina G
Response from crownspahotel, Manager at The Crown Spa HotelResponded today

In the industry we operate it is not possible to achieve the status we have without listening to our guests and acting on what we hear from them. This is something we pride ourselves on and a key reason in us holding our Four-Star AA...More

Reviewed yesterday via mobile

Toilet was blocked. Bath would not fill and drinks mixed up. Managers attitude stunk saying it's fine it's fine. Asked for refund said no and only offer 30 pounds on a 150 room. Disgusting hotel and won't stay again. Don't stay and don't bother. Britannias...More

1  Thank louisemyers25
Response from crownspahotel, Manager at The Crown Spa HotelResponded today

Having established ourselves as the leading Hotel in our region for providing the best possible guest experiences for relaxing breaks we always take any guest criticisms seriously. In this instance all measures were taken, as always, as soon as we were made aware of the...More

Reviewed 2 days ago via mobile

"luxury hotel" has to deliver on that claim, because high-paying guests have a right to expect high standards. They expect excellence in service, in rooms, in dining, and in everything else a good hotel offers.  If this is a 4 star hotel then premier Inn needs to have...More

1  Thank smrsmoking
Response from crownspahotel, Manager at The Crown Spa HotelResponded yesterday

Thank you for taking the time to leave some feedback regarding your recent visit and your deserved praise of our hard-working staff across the Hotel which is always well received. I did feel particularly disappointed with this review, as the manager which handled your comments...More

Reviewed 2 days ago via mobile

We arrived late (c. 10pm) and checked in without hassle - although the girl on reception didn't actually tell us which room it was, or about the Wi-Fi etc. Bit of a pain to go and park up on the road, but great the hotel...More

2  Thank lucys488
Response from crownspahotel, Manager at The Crown Spa HotelResponded today

Thank you for taking the time to review your recent stay with us. I was glad to read that you enjoyed your stay and the TV in the bath, they are great for some relaxation time. I apologise about some of the issues you had,...More

Reviewed 2 days ago via mobile

My friend and I had a lovely day - enjoyed the Spa facilities - the pool, jacuzzi, steam room, ice cave, foot spa followed by the BEST back massage . . . so relaxing and the girls were very professional and knowledgeable. Our day included...More

Thank elaine h
Response from crownspahotel, Manager at The Crown Spa HotelResponded today

Thank you for taking the time to review your recent stay with us. I was delighted you had such a great day with us and I will pass on your kind comments to the team in the Health Club. There are lots of great deals...More

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About
Description
The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television ...More productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms
Number of rooms
115
Price range
USD 96 - USD 590 (Based on Average Rates for a Standard Room)
Also Known As
The Crown Hotel Scarborough
,
Crown Spa Scarborough
,
Scarborough Hotel Crown
Location
United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms
Number of rooms
115
Price range
USD 96 - USD 590 (Based on Average Rates for a Standard Room)
Also Known As
The Crown Hotel Scarborough
,
Crown Spa Scarborough
,
Scarborough Hotel Crown
Location
United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Photos
Traveller (818)
Room & Suite (257)
Dining (24)
Pool & Beach (14)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
Jason A
5 August 2017|
Answer
Response from shauniesue | Reviewed this property |
You need to contact the hotel direct Jason A - you have come through to my review rather than the hotel's page.
2
Votes
PedroCollins
8 May 2017|
Answer
Response from Robert B | Reviewed this property |
Yes they do have rooms suitable for families
0
Votes
Room Tips
"Third floor facing sea"
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"Ask for a sea view if you can."
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"sea view must have"
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"Ask for sea view"
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