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Bay Norbreck Hotel

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Bay Norbreck Hotel
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376 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Nottingham
Reviewed 1 November 2016

Visited the Norbreck for 3 nights. Very reasonable charges and 4 free drinks each on the Saturday night. Entertainment every night - bingo, quiz and entertainer. The food was very good and varied. The situation of the Norbreck would mean it would be difficult for anyone with mobility problems. It is high up on the cliff near the Castle at...

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Helpful?
Thank Chrismar50
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you so much for your lovely comments and I’m so pleased you enjoyed your stay with us. We are incredibly lucky to have such wonderful views here but this is due to our location on the hill. We have set rates for our guests with a local taxi company and a lot of guests do take advantage of this....

Tattershall, United Kingdom
Reviewed 1 November 2016

The hotel is situated at the top of a hill with most rooms over looking or being able to see some sea. The room was dusty. The staff are helpful and pleasant. The evening cabaret is good IF your over 70 , with the exception of one multi instrument playing artist who played a much better variety of music and...

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2Thank LindaHy2014
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write your review and I’m sorry your stay with us wasn’t what you had hoped. The comments you made about our restaurant have been passed onto both my kitchen and restaurant teams as this is something we closely monitor in order to constantly improve our service to guests. I’m glad you enjoyed some...

Nottingham, United Kingdom
Reviewed 30 October 2016

shearing break.2hours sat waiting both ways at normaton,never again.hotel lovely position,but needs updating,decor worn,needs tlc.service very slow at meal times.staff are friendly. day trips excellent

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7Thank peterthfc
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write your review. I am sorry your journey here wasn’t as pleasurable as it could have been and I will pass on your comments to the transport team. We are currently undergoing some refurbishment so the next time you visit we hope you will be benefit from this. I have passed on your...

Reviewed 29 October 2016 via mobile

Just returned from an enjoyable shearings break, good food, good trips and most of the staff helpful and friendly, special mention to Noah our waiter, who worked so hard and always friendly. Great view from the hotel of the bay and castle. Hotel could do with updating in certain areas.

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Helpful?
Thank Anita C
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for your lovely comments about your stay with us, I’m glad you enjoyed your break. It is always a pleasure to be able pass on appreciation to my team. We are currently undergoing our annual refurbishment so the next time you visit you will be able to see the updates.

Oxon
Reviewed 29 October 2016

Hotel in a lovely position overlooking the beach, decor looks a bit tatty in places, but rooms were clean and warm. Having been to a good few Shearings Hotels I have usually found the food and service to be of a good standard for what you pay. This was not the case here. Service was very slow, with long waits...

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Helpful?
2Thank happyinvegas_uk
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for taking the time to write your review. I can only apologise that we did not provide the service you expected on this occasion. I will investigate the comments you have made about the food and the waiting times. We are currently undergoing our refurbishment of some bedrooms along with other areas being updated and renovated throughout the...

Leeds, United Kingdom
Reviewed 14 October 2016

Just back from a long weekend at the Norbreck, a very enjoyable stay, our room overlooked the church where Anne bronte is buried and South shore, the view was lovely thanks to the weather. Meals were very enjoyable, self service breakfast with everthing on offer you could wish for, evening meal was waiter service ( a bit slow inbetween courses...

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Helpful?
Thank Katthechooklover
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you so much for your lovely comments and I’m very pleased you enjoyed your stay with us. We are indeed at the top of a hill which affords the best views in town but as you rightly point out, can pose a problem for those guests with mobility problems. We have organised some preferential rates with a local taxi...

New Milton, United Kingdom
Reviewed 9 October 2016

We stayed at the NORBRECK hotel from the 24th Sept., for one week in room 202, although the room was quite small and it had a fantastic view of the bay from our bedroom window. The only small complaint of our room is the wardrobe which was far too small for two people to use for one week, with little...

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Thank margaretbuck
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Margaret, Arthur, Sally and Steve, I’m so pleased you all enjoyed your stay here with us at the Norbreck, despite it being marred slightly by the events at the Sea Life Centre. I did speak to them on your behalf and whilst it doesn’t solve the problem for you it has been sorted for future guests who can now...

Huddersfield, United Kingdom
Reviewed 16 September 2016

We have just had an enjoyable Break at the Norbreck Hotel. We had a double room on the third floor which overlooked the whole of the North Bay.. The food was very good and the menu's were variable and with good choices, including a Chef's Special. The Breakfast was totally self-service and the Evening Meals were Waiter served. There was...

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2Thank Batley34
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you very much for your lovely comments and I’m very pleased you enjoyed your stay with us. It’s always a pleasure to be able to pass on your kind words to our team. This is true about the parking which gets booked up pretty fast but as you say, on street parking is reasonably priced at £1.60 for 4...

Basingstoke, United Kingdom
Reviewed 12 September 2016

would have given good if there was a rating and would return..was given room 103 and the views were stunning and strongly recommend...not the biggest of rooms..only one bedside cabinet(?)..had wall mounted small flat screen tv with freeview channels..had bath and shower but ageing..bed was fine ...linen clean.chambermaid did required job..had a few issues that were dealt with and requested...

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3Thank mark b
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Hi Mark, and thanks for taking the time to complete your review. It is good to read you enjoyed your break overall, except a few small issues, and that you would return. Our drivers are full of information and jokes to keep you entertained. The coach travel from your area is a long drive, but take that as part of...

Liverpool, United Kingdom
Reviewed 4 September 2016

we stayed at this hotel with shearings my list of moans are endless so i will only touch on a few evening meals on every night the service was very slow on one night i asked for fish and when it came i found it to be cold so when the waiter asked was everything was alright and i mentioned...

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2Thank alsilverf0x
Louise M, General Manager at Bay Norbreck Hotel, responded to this review

Thank you for telling us about your experience. Sorry we were not up to our usual standards on this occasion. I have taken into account of all of your comments which will be passed on to help improve our service to others.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
Standing on the headland, near Scarborough's ancient castle ruins, the Norbreck is the only hotel in town which looks out over both the North and South Bays, with breathtaking panoramic sea view. From this peaceful location you can rest in the convivial atmosphere of the bar lounge or in the comfort of the restaurant and savour the scenic sights of golden sands and ocean waters. In the hub of the town itself, lying just ten minutes' away, there is an array of shops and holiday attractions. While a day trip takes you to York or to see the moors, to test your nerves at Flamingo Land or to revisit 'Brideshead' at Castle Howard. There's such a lot to see and do in the area! The hotel does not have a car park. However street parking is available nearby. ... more   less 

Additional Information about Bay Norbreck Hotel

Address: Castle Road, Scarborough YO11 1HY, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: $101 - $160 (Based on Average Rates for a Standard Room)
Number of rooms: 52
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Questions & Answers

Here's what travellers have asked, with answers from Bay Norbreck Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lovely views from windows over the beach.”
 of 5 bubbles , 25 Mar 2017 | Read review
“Top floor quieter and a lift is available”
 of 5 bubbles Anneesha, 5 Mar 2017 | Read review
“3rd floor Corner Room 318, near a very quiet lift, double aspect, and a wonderful view”
 of 5 bubbles 910valerieg, 4 Mar 2017 | Read review
“because the hotel is on an outcrop you get sea views on both sides.i had no trouble with noise.”
 of 5 bubbles rolyc400, 11 Feb 2017 | Read review
“Don't pick a room directly above entertainment lounge as can be very noisy.”
 of 5 bubbles carandchris1973, 11 Dec 2016 | Read review
5 of 5