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    Bay Norbreck Hotel

    Castle Road, Scarborough YO11 1HY, England
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    03/09/2017 04/09/2017
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    Traveller (159)
    Room & Suite (42)
    Dining (11)
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    Overview
    • Excellent20%
    • Very good45%
    • Average19%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “self drive” (16 reviews)
    “north bay” (39 reviews)
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Wheelchair Access
    Paid Wifi
    Free Parking
    Breakfast included
    Pool
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    Offers from Bay Norbreck Hotel
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    Bay New Southlands Hotel
    441 reviews
    #9 of 28 hotels in Scarborough
     
    The Crown Spa Hotel
    4,871 reviews
    #6 of 28 hotels in Scarborough
     
    Royal Hotel Scarborough
    2,404 reviews
    #27 of 28 hotels in Scarborough
     
    The Clifton Hotel - Scarborough
    1,412 reviews
    #26 of 28 hotels in Scarborough
     
    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (402)
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    There are newer reviews for Bay Norbreck Hotel
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    11 - 15 of 402 reviews

    Reviewed 18 May 2017 via mobile

    stayed 3 night at the Norbreck at the beginning of this month The initial impression was good with a very efficient and friendly receptionist and a quick look at the restaurant and bar/ entertainment lounge made it seem quite impressive. Our room was smallish, with...More

    1  Thank Wayne H
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 19 June 2017

    Thank you for your review. I am sorry our standards of food and service slipped on your visit and assure you the examples you have given me will be addressed. It is good to see that you were made to feel welcome here and I...More

    Reviewed 18 May 2017 via mobile

    I have stayed here a few times now, and have a previous review. I still think this is the best value for money hotel in Scarborough. Once again had a very nice room, with a good view, and enjoyed my meals. It is true that...More

    1  Thank metromanHuddersfield
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 23 May 2017

    Hi metroman and thanks you for taking the time to write a second review. It is so nice to see returning customers and good to read your comments and know you will return. I look forward to seeing you again soon.

    Reviewed 17 May 2017 via mobile

    11 hours travelling 3 coaches from Cromer to Scarborough arrived very tired. Given room 107 with 2 single beds as requested . Horrendous. Had boiler room with outside noisy fan directly under window with accompanied noise from 6am until 11pm. Below is the bar/lounge without...More

    4  Thank Joyce S
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 23 May 2017

    Thank you for the comments you have made regarding your recent stay at the Norbreck Hotel. It is unfortunate that your stay was disrupted so much by the noise from our systems and that we were unable to offer a quieter room. We appreciate that...More

    Reviewed 4 May 2017

    Clean tidy very modern hotel but the food leaves a lot to be desired .Most of the food was rather tasteless. Staff aren't particularly friendly either . A lot of the rooms had a sea view with the hotel being on a corner . Good...More

    4  Thank Linda H
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 23 May 2017

    Thank you for your review Linda H. I am sorry to read you did not find all of the elements of your stay up to standard and these will be investigated. I hope you will enjoy future breaks with us.

    Reviewed 2 May 2017

    yes the hotel could do with up-dating, bedroom was nice with views of sea, clean bed linen, constant hot water and nice white fluffy towels, food needs to be looked at, was not always hot, breakfast was best meal of the day, staff very helpful...More

    1  Thank supergrannyfran
    Response from Louise M, General Manager at Bay Norbreck HotelResponded 23 May 2017

    Thank you Supergrannyfran for all of your comments. I am very proud of the team of staff I have here and it is always nice when a guest notices how friendly and helpful they are. I look forward to seeing you again.

    Bay New Southlands Hotel
    441 reviews
    #9 of 28 hotels in Scarborough
     
    The Crown Spa Hotel
    4,871 reviews
    #6 of 28 hotels in Scarborough
     
    Royal Hotel Scarborough
    2,404 reviews
    #27 of 28 hotels in Scarborough
     
    The Clifton Hotel - Scarborough
    1,412 reviews
    #26 of 28 hotels in Scarborough
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 113 - USD 169 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 52
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Scarborough District >
    • Scarborough
    Add Photo Photos
    Traveller (159)
    Room & Suite (42)
    Dining (11)
    Pool & Beach (2)
    Hotel & Grounds (92)
    Bathroom (16)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Julie W
    9 June 2016|
    Answer
    Response from Louise M | Property representative |
    Hi, we are open to all whenever you would like to visit. We do have a couple of restrictions with regards to Christmas and New Year, but other than that it would be lovely to see you. We offer bar lunches and drinks daily... More
    1
    Vote
    daniel d
    7 June 2016|
    Answer
    Response from Louise M | Property representative |
    Hi Daniel D We serve Carlsberg and Tetleys on Draft, as well as Somersby Cider. We also stock a range of beers produced by a local brewery included a locally produced lager. Our drafts start at £3.65 per pint and our local... More
    0
    Votes
    Wilma M
    15 May 2016|
    Answer
    Response from Louise M | Property representative |
    Good Morning. The majority of our rooms do have grab rails for the bath or shower. To best assist you, it would be advisable to call the hotel to discuss your individual needs so we can ensure we are able to cater for you... More
    1
    Vote
    Room Tips
    "don;t go near it, and no where near room 208 or above and below it"
    Read review
    "we were in room 202"
    Read review
    "sea views, only good thing about it don't eat at hotel."
    Read review
    "sea view at the front of the hotel overlooking the sea and beach"
    Read review
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