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New Hall Hotel & Spa

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Traveller (619)
Room & Suite (241)
Dining (76)
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Overview
  • Excellent58%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
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Offers from New Hall Hotel & Spa
Special Offer: Romantic Getaway
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Offers from New Hall Hotel & Spa
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,305)
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1,294 results
Traveller rating
731
324
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All reviewsbridge restauranthandpicked hotelshand picked hotelsgreat chamberafternoon teabeautiful hotelhistoric buildingcream teabeautiful groundsthe main houselots of characterwonderful weekendsandwicheslounge areafine diningevening mealrestaurant manager
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11 - 15 of 1,294 reviews
Reviewed 21 March 2018 via mobile

This hotel is a great venue for a conference. We attended an event located in a marquee within the grounds with all necessary facilities, including a bar andtoilets inside. The grounds are superb, the hotel has loads of character and the marquee was superb.

Thank SteMar247
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 4 weeks ago

Thank you for posting a review on TripAdvisor. I am pleased that you enjoyed your conference with us and thank you for all your kind words. I hope we can welcome you back soon. Regards Jonathan

Reviewed 19 March 2018

My friend and I booked a spa day here on a Monday we had off. We had a deal for a back massage and afternoon tea for about £73. But we ended up getting more than we bargained for... as the hotel were having their...More

Thank RachelBL
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 4 weeks ago

Thank you for writing a review on TripAdvisor. I am pleased that you enjoyed your spa day and thank you for your understanding during our driveway repairs.Thank you for all your kind words about your treatments , I have passed on your comments to the...More

Reviewed 19 March 2018

This is the second time we have stayed at New Hall Hotel and Spa, for the weekend. It was brilliant. We stayed in the Junior suite - room 39 which was lovely. The food was delicious. We had dinner at the hotel on both nights...More

Thank Abi E
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 4 weeks ago

Thank you writing a review on TripAdvisor. I am pleased that you enjoyed your stay, it always nice to see our guests returning. Thank you for all your kind words about the food and spa; I know everyone will be delighted with your review. Regards...More

Reviewed 17 March 2018

I booked a Prosecco afternoon tea at New Hall in Sutton Coldfield, for my parents to celebrate an 80th birthday. Unfortunately, no fizz was offered, no fizz was produced and no fizz was consumed - despite being pre-paid. After speaking to my parents about their...More

1  Thank gann0n7
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 4 weeks ago

Thank you for writing a review on TripAdvisor. I am sorry that your parents did not receive any Prosecco. Can you please contact me on jsquire@handpicked.co.uk so that I can deal direct with you on this? Regards Jonathan

Reviewed 16 March 2018

We had a one night stay having upgraded to an executive room. When we arrived we immediately realised the building was special and it turns out that it is Grade 1 listed by English Heritage. But what makes any business special is its staff and...More

Thank HorseyJon
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 4 weeks ago

Thank you for posting a review on TripAdvisor. I am pleased that you enjoyed your stay. Thank you so much for all your kind words about the team; I share reviews with all the team and I know they will be delighted with your review....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 152 - USD 286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 152 - USD 286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (619)
Room & Suite (241)
Dining (76)
Pool & Beach (14)
Amenities (49)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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RichardChapman69
6 April 2018|
AnswerShow all 7 answers
Response from Kate L | Reviewed this property |
I did have Sky Sports in my room and I think papers were available but I didn’t have any.
0
Votes
Emy M
14 November 2017|
AnswerShow all 8 answers
Response from Lucy M | Reviewed this property |
yes it is heated
0
Votes
tim2chris
3 June 2017|
AnswerShow all 5 answers
Response from 88jadeypops88 | Reviewed this property |
I believe there is although the bar is small so I assume the variety is a little limited. Their communication is great so to be sure give them a call 👍🏾 Kind Regards Jade
1
Vote
Room Tips
"Maybe the rooms with the view of the garden wall are less expensive?"
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"Room 39 is the best!"
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"Requested a quiet room. We were given room 35 and it had a small lake view"
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"No lift but does have ground floor rooms"
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