We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

New Hall Hotel & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
New Hall Hotel & Spa
New Hall Hotel & Spa
Panoramas (26)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,107 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,098: English reviews
Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Totally impressed with this venue, it delivered on every level. Excellent customer service by all the staff, great facilities, rooms and food. The spa is a nice facility, excellent massage and very clean. It's a shame there is not more space for more loungers but that's a minor point. All the staff are excellent. We enjoyed our stay very much...

 Report
Helpful?
Thank Mark W
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest It is wonderful to read that your stay with us was such a pleasant and enjoyable experience. Thank you for all of the kind words and for taking the time to review your stay. The team at New Hall hope that we will be able to welcome you back to the hotel again in the near future. Best...

Birmingham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017 via mobile

Visited here for my partners birthday treat, and so glad We did, The hotel is a gorgeous old building surrounded by a moat, very picturesque, the staff were polite, and extremely helpful . Our room was beautiful with complimentary toiletries , water , tea coffee biscuits a sewing kit a trouser press iron and ironing board, bathrobes and slippers ,...

 Report
Helpful?
1Thank anita t
About Hotel's Favourite Review
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your lovely words, we are delighted that you8 enjoyed your stay with us. I will pass on your review to the team and I am sure that they will be as pleased as I am that you were so well looked after. Best wishes Gareth Davies General Manager

Birmingham, United Kingdom
Reviewed 1 week ago

I was bought an afternoon tea for 2 as a birthday gift. We had a wonderful time with excellent food and service. We were greated by the restaurant manager taken to our table and introduced to our waitress who offered us tea straight away, much appreciated. There were many different teas to choose and if we chose one and didn't...

 Report
Helpful?
Thank trifle46
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you so much for the review. It is delightful to read that your visit to New Hall was so pleasurable. The team and I hope that we are able to welcome you back and thank you for the recommendation, it means a lot. Best wishes Gareth Davies General Manager

A TripAdvisor Member
Level Contributor
8 reviews
4 hotel reviews
2 helpful votes
Reviewed 1 week ago via mobile

Stayed here for a one night spa break, which included dinner, bed and breakfast, lunch and 30 minute treatment. The package was excellent value. The evening meal was really tasty. The treatment relaxing and the staff extremely welcoming and helpful. We will be coming back again

 Report
Helpful?
Thank A TripAdvisor Member
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest It is really pleasing to read that your visit to New Hall was such an enjoyable one. Thank you for the review and the kind comments. Best wishes Gareth Davies General Manager

bolton
Reviewed 1 week ago

Stayed for two nights along with another couple. Lovely comfortable rooms with good tea and coffee making facilities. Bathroom ok, but these are in the process of being refurbished and those which we saw looked really nice. Dined in the restaurant on first night. Fabulous, faultless food, but for the prices charged for a bottle of wine, I didnt expect...

 Report
Helpful?
Thank lancashirewanderers4
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for taking the opportunity to review you stay with us. It is wonderful that overall you enjoyed your stay with us. However I would like to extend my apologies to you for the impression given to you during dinner by my colleague. I will do my best to look into these comments with the team and...

Reviewed 1 week ago via mobile

My partner booked us a last minute weekend away to celebrate my birthday, and also a relaxing weekend before our first baby arrives. What a beautiful setting and the staff are very friendly! We arrived in the dark one evening and were stunned by the architecture and the history of the building. We booked a standard room (only 2 rooms...

 Report
Helpful?
Thank _hannahSimkins
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am really pleased to read of the experience that you had here with us at New Hall. It is clear that the team have really responded to your own particular needs and delivered a really high level of attentive service. I will sure to pass on these wonderful comments to all concerned. Good luck from us all...

Tamworth, United Kingdom
Reviewed 1 week ago

I booked the Indulgent Afternoon Tea Spa Day for my mum's 50th birthday as a luxury relaxing break. It exceeded expectations and we had a great day. From start to finish the staff couldn't be any more helpful. The facilities were great, the pool area was lovely with a sauna, steam room, whirlpool and good size changing rooms. We also...

 Report
Helpful?
Thank Chelcie M
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest How wonderful it is to read that your visit to New Hall was such an enjoyable one, thank you for the review. I am really pleased that you especially enjoyed the Spa, Steve and his team take great pride in delivering a relaxing and attentive experience and it is great to read that this was the case during...

maidenhead
Reviewed 1 week ago

We stayed only one night , it was a special deal with off peak luxury however it was not so special !! The rooms do need an upgrade and the food certainly is not up to the standard of other hotels we have visited through off peak . I have never in my life had a boiling hot Creme brûlée...

 Report
Helpful?
Thank lippygirlMaidenhead
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to review your experience with us. I am sorry that on this occasion you did not fully enjoy your visit to the hotel. It is disappointing that you did not enjoy your dining experience and I would be delighted to hear in more detail why this was the case. From your comments...

Cardiff, United Kingdom
Reviewed 1 week ago

We stayed here as a group of 10 for one night and stayed in an executive room. Service and welcome at Handpicked hotels, as usual was excellent. As we were a large party we were given our own room to dine in which was a lovely touch and the service again was faultless - we were not forgotten about as...

 Report
Helpful?
Thank LizzyDizzy_11
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your comments. I am delighted that your party were so well looked after and that all enjoyed the time spent at New Hall. Best wishes Gareth Davies General Manager

Tamworth, United Kingdom
Reviewed 2 weeks ago via mobile

Wonderful afternoon spent with my mother-in-law and stepdaughter. The staff were very welcoming and attentive. Classic selection of sandwiches and cakes. Provided a gluten free selection and catered for an 8yr old as they noticed she wasn't overly keen on smoked salmon. Perfect 60th birthday family celebration. Enjoyed a stroll around the beautiful gardens afterwards. Would highly recommend.

 Report
Helpful?
Thank weemaryj
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to review your experience here with us. It is great to read that the team were attentaive and looked after your daughter so well. Thank you for the recommendation. Best wishes Gareth Davies General Manager

902 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (508)
Viewed
Hotel & Grounds (151)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (43)
Viewed
Dining (41)
Viewed
View from Room (19)
Viewed
Bathroom (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:43
Videos (1)
Viewed
Other (243)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (339)
Viewed
Amenities (45)
Viewed
Classic Double Room (27)
Viewed
Deluxe Double-King Bed Room (28)
Viewed
Deluxe Double Room (31)
Viewed
Executive Double King Room (26)
Viewed
Four Poster Suite (34)
Viewed
Dining (18)
Viewed
Spa Pool (7)
Viewed
The Hotel (123)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (11)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sutton Coldfield
3.3 km away
Moor Hall Hotel & Spa, BW Premier Collection
Moor Hall Hotel & Spa, BW Premie...
#3 of 11 in Sutton Coldfield
1,458 reviews
8.4 km away
Fairlawns Hotel And Spa
Fairlawns Hotel And Spa
#1 of 1 in Aldridge
972 reviews
3.3 km away
Moxhull Hall
Moxhull Hall
#1 of 11 in Sutton Coldfield
368 reviews
Show Prices
Show Prices
Show Prices
5.2 km away
The Belfry
The Belfry
#1 of 1 in Wishaw
1,667 reviews
31.0 km away
Coombe Abbey Hotel
Coombe Abbey Hotel
#3 of 39 in Coventry
2,608 reviews
13.8 km away
Marriott Forest of Arden Hotel & Country Club
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Babysitting
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: $164 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Hotel.de so you can book your New Hall Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
Hotel Style:
#1 Spa Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from New Hall Hotel & Spa staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from New Hall Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a classic room but no bath. Butt the room was great so no problems.”
 of 5 bubbles JulesH904, 23 Jan 2017 | Read review
“Standard rooms were fine but in new build. You need to upgrade if you wish to be in the original building.”
 of 5 bubbles 336millymollymandy, 18 Jan 2017 | Read review
“Stay in the old house if you can”
 of 5 bubbles DominikL694, 10 Jan 2017 | Read review
“further along the hallway will be quieter.”
 of 5 bubbles berenicestill, 7 Jan 2017 | Read review
“Ask for a room in the old part (castle) over looking the great gardens”
 of 5 bubbles RonaldD40, 20 Dec 2016 | Read review
5 of 5