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New Hall Hotel & Spa

Booking.comUSD 151*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 151*
USD 151*
USD 152*
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New Hall Hotel & Spa
New Hall Hotel & Spa
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1,157 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
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Burton upon Trent, United Kingdom
Reviewed yesterday NEW

Overall a great quirky place to stay. Steeped in history an ideal hotel for a short break. Rooms are very comfortable and clean. Food is of a very high standard but portions are small, great for most but if you are really hungry you might need extra bread etc. Daytime service for our seminar was really good.

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Helpful?
Thank Steve S
Birmingham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017 via mobile

Visited here for my partners birthday treat, and so glad We did, The hotel is a gorgeous old building surrounded by a moat, very picturesque, the staff were polite, and extremely helpful . Our room was beautiful with complimentary toiletries , water , tea coffee biscuits a sewing kit a trouser press iron and ironing board, bathrobes and slippers ,...

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Helpful?
1Thank anita t
About Hotel's Favourite Review
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your lovely words, we are delighted that you enjoyed your stay with us. I will pass on your review to the team and I am sure that they will be as pleased as I am that you were so well looked after. Best wishes Gareth Davies General Manager

Wales
Reviewed 2 days ago NEW

Stayed here for my brothers birthday treat while attending the BodyPower show at the NEC. Very disappointed with the room especially for the price paid. Issues as follows: .Could not use the shower as the waste was blocked and the shower tray filled up. .Very bad sound proofing. I had to call reception in the early hours as I could...

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Helpful?
1Thank Lance-Austin
United Kingdom
Reviewed 2 days ago NEWvia mobile

Nice to get away for a night. Beautiful grounds and great customer service! The food was lovely and a special thank you Cliff ('Chris!'), Pravas and Marianna for going out of your way to make sure all our needs were met.

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Helpful?
Thank Hmsd1
London, United Kingdom
Reviewed 1 week ago

I was very pleasantly surprised by this hotel. Beautiful grounds, luxurious rooms and one of the best restaurants I have eaten in. The spa is wonderful and this is a fantastic hotel for business or a weekend break, highly recommended.

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Helpful?
Thank frankfurness
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your "Amazing" review and for your recommendation. Kind Regards Scott Deputy General Manager

Nottingham, United Kingdom
Reviewed 1 week ago

We haven't stayed here for several years and came back a little nervous it wouldn't be as good - we needed have been - it was fantastic! Olivia in the central booking office spent over half an hour on the phone sorting all the details out for a complicated booking and was so helpful. The hotel hasn't changed a bit...

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Helpful?
Thank Doc_norman8
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Wow, what a fantastic review thank you so much. It was pleasing to read that the improvements made to the Hotel over the years did not impact on your expectations. I will of course be sharing your kind words with the team, We all hope that we see you again in the not too distant future. Kind Regards...

Rugeley, United Kingdom
Reviewed 1 week ago

It's over 10 years since we stayed in the New Hall and we booked one night before a trip to Cyprus with fond memories and high expectations. Which weren't met. On arrival we found the moat, once a beautiful clear water with possibly over a hundred mature carp (that we used to feed with leftover toast) was a FOUL green...

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2Thank BeverleyNash
West Midlands, United Kingdom
Reviewed 1 week ago

We got married at New Hall in April and I stayed for two nights also with family and friends. What can I say - The staff including Tasmin, Des and the team made us feel like the most special couple. You appreciate they do weddings all the time but their attention to detail for our wedding which made you feel...

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Helpful?
Thank Liz F
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for such wonderful comments, following your Wedding day here at New Hall. I'm genuinely delighted that you had such a superb time with us. As a team, we take such satisfaction in receiving comments like these, as our focus is to ensure our guests have the best possible experience and it certainly sounds as though you...

Reviewed 2 weeks ago

The hotel grounds looked impressive and facilities around the hotel appeared to be good. The evening meals were of good quality and nicely presented and I was happy with the staff. The big let down was the room, it was dated, the facilities basic . The shock was we ended up in a fully equipped disabled room.I could not cope...

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Helpful?
Thank Andrea C
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your sharing your review following your stay with us here at New Hall Hotel and Spa on the 11th of March. I am sorry to read that your expectations were not met by the room which was allocated to you. From my understanding our General Manager had fully replied to you when you raised your...

PORTSTEWART
Reviewed 2 weeks ago via mobile

A relaxing 4 day break in Sutton Coalfield. Chose hotel based on Trip Advisor reviews. Excellent location for travelling around Birmingham area. Beautiful grounds. Friendly and helpful staff. Rooms are a little dated (as expected and described in other reviews) but bathrooms have been modernised (classic double room)with high quality fittings, towels and toliteries. Very comfortable bed with quality bedding....

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Helpful?
Thank Irene N
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review, it was pleasing to see that you enjoyed your time with us. We all look forward to your return. Kind Regards Scott Deputy General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: $178 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
Hotel Style:
#2 Luxury Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from New Hall Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from New Hall Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the countryside”
frankfurness, 15 May 2017 | Read review
“Stay in the old building - well worth the extra money!”
Doc_norman8, 14 May 2017 | Read review
“Ask to see an alternative room before you book as there are no pictures on theirwebsite”
N6688SJandreac, 8 May 2017 | Read review
“Ask as, being in an historic building, some of the rooms are far less big than others”
Kara2, 3 May 2017 | Read review
“The bigger rooms are in the courtyard area.”
MelyG585, 26 Apr 2017 | Read review
5 of 5
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USD 151* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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